
Request
Get your instant quote and place order
Enter the date, start time, the address of the office or the home, the client's language and the kind of visit. The price for the hours you book shows right away.
On-site interpretationSwahili
Swahili interpreters for eligibility appointments, home visits, child welfare interviews and family team meetings. Get your quote in seconds, place your order, and you're all set.
Starting at $92.91
Per hour
Court-certified
Interpreters
HIPAA-aligned
All clinical sessions
Medically credentialed
CCHI and NBCMI certified interpreters

Request
Enter the date, start time, the address of the office or the home, the client's language and the kind of visit. The price for the hours you book shows right away.

Match
Our dispatcher looks for interpreters closest to the address and assigns one who has interpreted social services appointments before, or a medically credentialed one for counseling. You see the name before the day.
Confirmed in your dashboard and by email

On-site
The interpreter arrives at the office or the home, meets the caseworker, and interprets for the hours you booked.
In person, for the booked hours
The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.
Book an interpreterThe language
Dallas, Houston, Seattle, the Twin Cities, DC and Atlanta have established East-African communities (Kenyan, Tanzanian, Ugandan, Congolese).
Typical Swahili bookings
Where caseworkers book
A caseworker books the address where the client will be, whether an office or a home. A card with a link opens that session's page for in-person visits.
At the county or agency office, the interpreter sits next to the client while the caseworker goes through the application and the proof documents.
Typical appointments
The interpreter reports to the client's address and sits with the family while the caseworker asks questions and goes over the next steps.
Typical appointments
The interpreter sits with the parents or caregivers while the caseworker asks questions, and a family member never interprets.
Typical appointments
A therapist and a client meet at a community mental health center, and the same interpreter can be requested for every session.
Typical appointments
The caseworker, the family and the other members of the team meet to make a plan, and the interpreter sits with the parent so the plan is understood.
Typical appointments
A caseworker or a school staff member goes through registration with a newly arrived family, and the interpreter sits with the parent.
Typical appointments
Visits in person
Social services visits are often held face to face, at a county office, at a community agency or at the family's home. An interpreter who sits in the room lets the caseworker and the client talk to each other directly, so nobody in the family has to interpret for the others. An agency that receives federal funds must provide language help to the clients who need it, and the interpreter comes to whatever address the visit is held at.

A caseworker or an eligibility worker runs the visit, asks the questions and goes through the forms with the client. The client or the parent answers. At a counseling session, a therapist sees the client instead. Other family members may take part in some visits, such as a meeting about a plan. The interpreter sits next to the client.
The interpreter's job is to make the visit as clear for the client as it is for the caseworker, so the questions, the forms and the next steps are all understood. Nothing is shortened, and the interpreter does not skip a hard question or soften an answer. The interpreter takes no side, keeps everything confidential, and does not give advice or explain the agency's decisions.
At a visit
Each booking is for one address, so an office appointment and a home visit are two bookings with their own start times. For a home visit, add the names of the people who will be there and where to park. For an office visit, add the room and the check-in steps, and name the forms the caseworker will go through, so the interpreter can read the terms first.
On-site, video or phone
A caseworker who is with the client can have the interpreter in the room. Video and phone fit when the people are apart.

An interpreter at the address suits eligibility appointments, home visits and family meetings, where the client is with the caseworker in person.

Video fits case planning with people in different offices, or a client who cannot travel to the agency.
Video-Remote Interpretation for Social Services Agencies
Phone fits an eligibility interview held by phone, and quick calls to collect a document or set a time.
Phone Interpretation for Social Services AgenciesHow it works
Enter your details and get your instant quote
Choose the date and start time, add the address of the office or the home, and name the client's language and the kind of visit. Each address and each language is its own booking. The price for the booked hours shows right away.
Place your order
Pay online to confirm. The booking opens in your dashboard, where caseworkers add notes such as the room, the check-in steps and the case context.
Dispatcher runs and assigns an interpreter
Our dispatcher begins with the interpreters closest to the address and assigns one who has interpreted social services appointments before, or a medically credentialed interpreter for counseling. The name reaches you before the day.
The interpreter arrives at your venue
The interpreter arrives at the address, meets the caseworker, and sits with the client for the booked hours.
What you receive
Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.
If you also need translations
Certified translations are into English only, come from the same account, and are priced by word count.
Birth certificates, marriage certificates and asylum documents, translated into English for an application file.
Academic transcripts and diplomas, translated for an enrollment.
Vaccination records and medical records, translated for a benefits or enrollment file.
FAQ
The ones we hear most often, answered by our dispatch and project-management teams.
Can't find it here?
Yes. Enter the home address as the venue when you book, and the interpreter reports to that address.
Not on one booking. Each home is its own session with its own address and start time, and the interpreter interprets at that address.
A family member should not interpret at a child welfare interview. Book an interpreter for the family, so the parents are heard in their own words.
You can ask for it in the booking notes. A booking is for the service, not for a particular interpreter, so we take the request into account and assign them when they are available.
Hours booked set the price, and you see the total before paying. Book the whole appointment slot, because the interpreter is reserved for it and unused time is not refunded.
70 languages. Spanish, Arabic, Haitian Creole, Vietnamese, Russian and Portuguese are among the easiest to schedule. Rare languages, such as Burmese or Pashto, and addresses far from a large city need more notice.
Yes. Court-certified and medically credentialed Swahili interpreters are assigned to legal and clinical matters — Federal Court Interpreter Certification, state court rosters, CCHI / NBCMI for medical. For community, educational and corporate settings we assign professionally trained interpreters matched to the subject.
Other languages
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExploreStart a project
Tell us the address, the date, the language and the kind of visit. We confirm the interpreter's name before the day.
Linguist network
Browse selected Swahili interpreters available through the Texliff network.
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