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Phone interpretation (OPI)Thai
Thai Phone Interpretation for Mental Health Counseling
Medically credentialed Thai interpreters for check-ins between counseling sessions and follow-up calls the provider plans. Get your quote in seconds, place your order, and you're all set.
Starting at $92.91
Per hour
Court-certified
Interpreters
HIPAA-aligned
All clinical sessions
Medically credentialed
CCHI and NBCMI certified interpreters
Match
Interpreter matched to the setting
A medically credentialed interpreter is assigned by our dispatcher, and the name and credentials are sent to you ahead of the call.
Confirmed in your dashboard and by email
Phone (OPI)
Interpreter on the line
At the booked time everyone dials in from any phone, and the interpreter remains on the call until the booked time ends.
Any phone, no app or link needed
The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.
Book an interpreterThe language
Getting Thai right
Los Angeles (Thai Town), Las Vegas, Chicago, NYC, Houston and Oakland have established Thai-American communities.
Typical Thai bookings
- USCIS naturalization interviews
- Hospital appointments
- Restaurant / hospitality workers' comp
- Family court and divorce matters
- U.S. speakers
- 300k+
- Booked most in
- Los Angeles, New York, Chicago
When phone works
Phone interpreters for counseling calls between sessions, follow-ups and scheduling
Phone calls are scheduled in advance, like every other setting. Providers book a phone interpreter for counseling in the situations below.
Check-ins between sessions
A short call lets the therapist ask how the week went between regular sessions. Book the time the therapist plans, and put the client's name and the purpose of the call in the notes.
Follow-up after a hard session
Some providers schedule a call after a difficult session to see how the client is doing. The provider books it ahead of time, and the interpreter stays on the line for the whole call.
Clients without video
Some clients have no smartphone, no camera or no steady internet. A phone call lets them take part from any phone with nothing to install, and the provider still hears every word.
Scheduling and intake calls
A counselor may call to set up appointments, go over intake forms or explain how sessions will run. Each part is interpreted in both directions, so the client can ask questions before the first session.
Counseling by phone
What to know about counseling calls with an interpreter
When phone is used
A counseling call by phone suits short contact between regular sessions, such as a check-in or a follow-up the provider has planned. It is also chosen when the client has no video. The interpreter can dial in from anywhere in the US, so a language with no interpreter nearby is still possible. Whether a full session can be held by phone is the provider's decision.
Who is on the line
The therapist dials in at the booked time, asks how the client has been and listens to the answers. The client picks up on any phone. The interpreter dials into the same line, and once everyone is connected can add a third person, such as a parent or a spouse. Nobody can see who is speaking, so each person waits until the other has finished.
On the line4
- TherapistDials in and asks how the client has been
- ClientPicks up on any phone
- Third personAdded by the interpreter once everyone is on
- InterpreterDials into the same line
TherapistInterpreterClient
The interpreter's role
On the phone the interpreter works by voice alone, so every part has to be said clearly. The client's words reach the therapist in English, in the first person and in full, hard words included, and the therapist's words reach the client in the client's language. Neutral and bound by an NDA, the interpreter adds no advice and no opinions.
A check-in call
Dial-in sentClient joinsSession
Dial-in details
The confirmation holds the dial-in number and the access code, so share both with the client before the call. If the therapist decides the client should be seen, the booking can change to video, subject to the interpreter's availability.
On-site, video or phone
Choosing between phone, video and on-site for counseling
Phone suits brief, planned contact. Choose video or on-site for a full therapy session.
On-site
Book an interpreter in the office for a full session, or a family session held in one room.
On-Site Interpretation for Mental Health Counseling
Video (VRI)
Video fits a full session when the client and the therapist are in different places and want to see each other.
Video-Remote Interpretation for Mental Health CounselingPhone (OPI)
Phone fits a check-in or a follow-up call, or a client who has no video.
How it works
How to book a phone interpreter for counseling
Enter your details and get your instant quote
Pick the call date and start time, and select the client's language. The booked time is priced right away.
Place your order
Pay online to confirm. Your dashboard shows the dial-in number and the access code, and you pass both to the client.
Dispatcher runs and assigns an interpreter
Our dispatcher assigns a medically credentialed interpreter and confirms the name and credentials to you.
Join your session
At the booked time, everyone calls the number from any phone. The interpreter stays connected for the whole booking.
What you receive
- The interpreter's name and credentials, sent to you ahead of the call.
- A dial-in number and an access code in your project, to share with everyone on the call.
- A booking confirmation in your dashboard and your inbox.
Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.
If you also need translations
If you also need documents translated ahead of the call
Nothing can be shown during a call, so records in another language should be translated into English and sent to the therapist beforehand.
Hospitals and clinics
Records from earlier treatment in another language, translated into English and sent to the therapist before a planned call.
Schools and universities
School records for a student, translated into English and shared with the counselor ahead of the call.
USCIS interviews
Birth certificates and other civil records, translated into English for a client who is also preparing an immigration case.
Not in the list? We translate 37 document types, from passports and bank statements to patents, each with its own page and the same certification.Browse all documentsFAQ
Questions about phone interpreters for counseling
The ones we hear most often, answered by our dispatch and project-management teams.
Can't find it here?
01Can we book the same interpreter for weekly check-ins?
Name the interpreter in the booking notes. We book the service rather than a particular person, so we take the request into account and assign them when they are available.
02Who sends the dial-in number to the client?
You do. The dial-in number and the access code are in your dashboard, and the client dials in from any phone at the booked time.
03What should the therapist send before the call?
Any worksheet or form the client should have in hand, sent to the client before the call. Add the client's name and the purpose of the call to the booking notes, and the interpreter reads them first.
04Does the interpreter keep the call confidential?
Yes. The interpreter keeps the call confidential under an NDA, and clinical calls follow HIPAA. Nothing is recorded unless you ask, and healthcare customers can get a BAA.
05How is a phone session priced?
Phone sessions are priced by the time you book, and the total shows before you pay. Unused time is not refunded, so book the length the therapist has planned.
06Which languages can I book for a counseling call?
70 languages, always with English on one side. Mandarin, Arabic, Portuguese, French and Spanish book most easily, while rare languages such as Burmese need more notice.
07Are your Thai interpreters certified?
Yes. Court-certified and medically credentialed Thai interpreters are assigned to legal and clinical matters — Federal Court Interpreter Certification, state court rosters, CCHI / NBCMI for medical. For community, educational and corporate settings we assign professionally trained interpreters matched to the subject.
Other languages
Other languages for Mental Health Counseling
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExploreStart a project
Book a phone interpreter for your next counseling call.
Give us the date, the start time and the client's language. The interpreter's name and the dial-in number reach you before the call.