Phone interpretation (OPI)Bosnian

Bosnian Phone Interpretation for Nonprofit Organizations

Bosnian interpreters for intake calls, benefits questions and health program follow-ups with your clients. Get your quote in seconds, place your order, and you're all set.

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Starting at $92.91

Per hour

Court-certified

Interpreters

HIPAA-aligned

All clinical sessions

Medically credentialed

CCHI and NBCMI certified interpreters

Match

Interpreter matched to the setting

Our dispatcher assigns the interpreter by the type of call. Legal aid calls get a court-certified interpreter, health program calls a medically credentialed one, and benefits calls an interpreter who has done social services appointments before.

Confirmed in your dashboard and by email

Phone (OPI)

Interpreter on the line

Staff and client dial in at the booked time, and the interpreter stays on the line for the time you booked.

Any phone, no app or link needed

The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.

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The language

Getting Bosnian right

St.

Typical Bosnian bookings

  • USCIS naturalization and asylum interviews
  • Trauma-informed medical and mental-health appointments
  • Family court and probate
U.S. speakers
100k+
Booked most in
St. Louis, Chicago, Atlanta
Varieties
Bosnian, Croatian and Serbian are mutually intelligible but orthographically and lexically distinct. Bosnian uses Latin script and accepts Turkisms / Arabisms more readily.

Calls to clients

Phone interpreters for nonprofit organizations for intake calls, benefits questions and health follow-ups

Phone suits contacts that do not need a screen or a room. Nonprofits book these six kinds of calls.

On the phone

What to know about phone interpreters for nonprofit organizations

When phone is used

Nonprofits use the phone for calls that need no screen or room, such as a first call to a client who asked for help, a check on a benefits application or a follow-up after a health visit. Everyone dials in from any phone, so a client who has no video or app can still take part. Interpreters dial in from anywhere in the US, so a language with no interpreter nearby is still possible to book.

Who is on the line

Staff dial in from the office or from home, and the client dials in from any phone. Once everyone is on the line, the interpreter can add a third party to the call, such as a family member or another staff member. The interpreter is a voice on the line, not a person in the room.

On the line4
  • Staff memberDials in from the office or home
  • ClientDials in from any phone
  • Family memberBrought onto the call by the interpreter
  • InterpreterDials in and can add a third party
StaffInterpreterClient

The interpreter's role

Without a picture, the clearest way to work is one speaker at a time. Staff say a short part and stop, the interpreter interprets it, and then the client answers. Each part is interpreted in full and in both directions. The interpreter is neutral and keeps the call confidential, and does not advise the client or speak for the organization.

On a call

StaffPauseInterpretedClientInterpreted

Getting the client on the line

Because everyone dials in, the client needs the dial-in number and the access code before the call. Both are in the confirmation, so copy them into a text or an email to the client together with the date and time. Staff can dial in from any phone as well.

On-site, video or phone

Choosing between phone, video and on-site for nonprofit work

Phone reaches clients wherever they are, but nobody can see a form or an exam. Choose by what the contact needs.

How it works

How nonprofits book a phone interpreter

  1. Enter your details and get your instant quote

    Enter the date, start time, the client's language and the kind of call. The price for the booked time shows right away.

  2. Place your order

    Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code, and staff can add notes such as the client's first name and the program.

  3. Dispatcher runs and assigns an interpreter

    Our dispatcher picks an interpreter who fits the call, and the name is confirmed to you.

  4. Join your session

    Staff and client dial in at the booked time. If a family member needs to join, the interpreter adds them once everyone is on the line, and stays on the call for the time you booked.

What you receive

  • The interpreter's name, with credentials that fit the call, before it happens.
  • A dial-in number and an access code to send to the client.
  • Every booking in your dashboard, with a confirmation by email.

Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.

If you also need translations

If you also need documents translated before a call

Nothing can be shown on a call, so papers in another language are best translated into English first, as PDFs priced by word count.

Not in the list? We translate 37 document types, from passports and bank statements to patents, each with its own page and the same certification.Browse all documents

FAQ

Questions from nonprofits about phone interpreters

The ones we hear most often, answered by our dispatch and project-management teams.

Can't find it here?

01Can a client without a smartphone take part?

Yes. Any phone can dial the number in your confirmation, and nothing needs to be installed.

02A relative speaks a different language from the client. Can they join the call?

Not on the same booking. One booking is for English and one other language, so book a separate call for the other language.

03Are calls recorded, and does HIPAA apply?

We do not record calls unless you ask. Connections are encrypted, every call is covered by an NDA, and clinical calls are handled in line with HIPAA, with a BAA available for healthcare customers.

04Can clients call in from other states?

Yes. Interpreters dial in from anywhere in the US, and a client can call from any state.

05How is a call priced?

By the time you book, and the total shows before you pay. Book a little longer than the call is likely to take, because unused time is not refunded.

06Which languages can you interpret by phone?

70 languages. Spanish, Vietnamese, Arabic, Russian, Haitian Creole and Tagalog are the easiest to schedule. Rare languages, for example Burmese, need more notice.

07Are your Bosnian interpreters certified?

Yes. Court-certified and medically credentialed Bosnian interpreters are assigned to legal and clinical matters — Federal Court Interpreter Certification, state court rosters, CCHI / NBCMI for medical. For community, educational and corporate settings we assign professionally trained interpreters matched to the subject.

Start a project

Book a phone interpreter for your next program call.

Tell us the date, the time, the client's language and the kind of call. We confirm the interpreter's name before the call, and the dial-in details are in your project.