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Enter the call date, start time, the patient's language and the kind of call, such as a results call or a family update. The price for the time you book shows right away.
Phone interpretation (OPI)Serbian
Serbian Phone Interpretation for Hospitals
Medically credentialed Serbian interpreters for pre-admission calls, family updates, results and calls after discharge. Get your quote in seconds, place your order, and you're all set.
Starting at $92.91
Per hour
Court-certified
Interpreters
HIPAA-aligned
All clinical sessions
Medically credentialed
CCHI and NBCMI certified interpreters
Match
Interpreter matched to the setting
Our dispatcher assigns a medically credentialed interpreter, and you see the name and credentials before the call.
Confirmed in your dashboard and by email
Phone (OPI)
Interpreter on the line
At the booked time the unit, the patient and any relatives dial in, and the interpreter stays on the line for the time you booked.
Any phone, no app or link needed
The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.
Book an interpreterThe language
Getting Serbian right
Chicago, NYC, Pittsburgh and Detroit have long-established Serbian-American communities, with newer arrivals from post-Yugoslav conflicts.
- U.S. speakers
- 175k+
- Booked most in
- Chicago, New York, Milwaukee
Calls hospitals book
Phone interpreters for hospitals for pre-admission calls, family updates and calls after discharge
Phone work at a hospital is a series of short calls around a stay. Where a card has a page of its own, it links to the phone page for that call.
Pre-admission calls
A nurse calls the patient before a planned stay to confirm the arrival time, the medicines to bring and how to prepare for the procedure.
Book for this settingTypical calls
- Arrival and check-in
- Medicine lists
- Questions about the procedure
Updates for families
The care team calls relatives who are not at the hospital, so the family hears how the patient is doing in their own language.
Book for this settingTypical calls
- Progress after surgery
- Changes to the care plan
- Questions from relatives
Test results
A doctor or nurse calls with a result and explains what comes next, and the patient can ask questions on the same call.
Phone Interpretation for Medical AppointmentsTypical calls
- Lab and imaging results
- Next steps in treatment
- Questions on the call
Calls after discharge
The unit checks on the patient at home, and the interpreter interprets the questions about recovery, medicines and symptoms.
Book for this settingTypical calls
- Recovery check-ins
- Medicine questions
- Symptoms to report
Audio-only visits
Patients without video join a follow-up visit by phone, and the interpreter interprets between the clinician and the patient.
Phone Interpretation for Telehealth AppointmentsTypical calls
- Follow-up visits
- Patients without video
- Behavioral health visits
Scheduling and billing questions
The hospital's front office calls about appointments, referrals or a bill, and the interpreter interprets both sides of the call.
Book for this settingTypical calls
- Booking a follow-up visit
- Referrals to specialists
- Questions about a bill
Calls with patients
What to know about hospital phone calls with an interpreter
When phone is used
A hospital uses the phone when the conversation is short and nobody has to see the patient or a document, such as a results call, a pre-admission check or a question after discharge. The call is booked for a set time, like any other session. The interpreter can dial in from any state, which helps when no interpreter for the language works near the hospital.
Who is on the line
The nurse or doctor who is calling and the patient are on the line, and the patient answers and asks questions. Sometimes a relative listens in from another place. The nurse or doctor speaks to the patient through the interpreter, who interprets for each person on the line in turn. The unit decides who listens in.
On the line4
- Nurse or doctorCalls and speaks through the interpreter
- PatientAnswers and asks questions
- RelativeListens in from another place
- InterpreterInterprets for each person on the line
NurseInterpreterPatient
The interpreter's role
On the phone nobody can see who is speaking, so the interpreter waits for the caller to finish each part before interpreting it. Every part is interpreted in full for the patient, and the patient's reply is interpreted back the same way. The interpreter gives no advice, opinion or summary, and keeps the call confidential.
On a results call
Nurse speaksPauseInterpretedPatient repliesInterpreted
Before the call
Nothing can be shown on a call, so anything the patient needs to follow, such as discharge instructions or a medicine list, should reach them before the call or after it. The dial-in number and the access code are in the project, and the unit can share them with a relative who will listen in. On a results call each part is said twice, so leave time for the patient's questions.
On-site, video or phone
Choosing between phone, video and on-site for hospital care
Phone fits conversations that need no picture. Choose another setting when the patient has to be seen.
On-site
Book an interpreter in the room for consent talks, family meetings and discharge teaching with the patient present.
On-Site Interpretation for Hospitals
Video (VRI)
Video fits a call where the doctor needs to see the patient, or where a family member should see the care team.
Video-Remote Interpretation for HospitalsPhone (OPI)
Phone fits results calls, family updates and checks after discharge, where the talk is short and nothing is shown.
How it works
How hospitals book a phone interpreter
Enter your details and get your instant quote
Enter the date, start time, the patient's language and the kind of call. The price for the booked time shows right away.
Place your order
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share with the patient and any relatives.
Dispatcher runs and assigns an interpreter
Our dispatcher assigns a medically credentialed interpreter and sends you the name and credentials.
Join your session
When the time comes, everyone dials in. The interpreter can add a third party once everyone is on the line, and stays for the booked time.
What you receive
- The interpreter's name and credentials, sent to you before the call.
- A dial-in number and access code to give the patient and the family.
- A change to a video session if the call needs it, subject to the interpreter's availability.
Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.
If you also need translations
If you also need documents translated ahead of a call
A PDF can reach the care team before the call, so the records are in English when the call starts.
Hospitals and clinics
Records and vaccination records from abroad, translated so the doctor has the patient's history in English before the call.
USCIS interviews
Birth and marriage certificates a relative sends ahead, translated into English.
Courts and depositions
Affidavits and other legal papers, translated before the call.
Not in the list? We translate 37 document types, from passports and bank statements to patents, each with its own page and the same certification.Browse all documentsFAQ
Questions about phone interpreters in hospitals
The ones we hear most often, answered by our dispatch and project-management teams.
Can't find it here?
01How does a patient join the call?
The patient dials the number in your confirmation from any phone and enters the access code. No app or link is needed.
02Can a relative in another city join the call?
Yes. Share the dial-in number and the access code with them, or ask the interpreter to add them once everyone is on the line.
03What if the doctor needs to see the patient?
We can change the booking to video, depending on the interpreter's availability.
04Are calls recorded and kept private?
We record a call only if you ask. The interpreter works under an NDA, and clinical calls are handled in line with HIPAA.
05How is a hospital phone call priced?
A phone call is priced by the time you book, and the total shows before you pay. Leave a little room beyond the expected length, because unused time is not refunded.
06Which languages can a hospital book by phone?
70 languages. Spanish, Mandarin, Arabic, Russian and Haitian Creole are the easiest to schedule by phone, and rare languages need more notice.
07Are your Serbian interpreters certified?
Yes. Court-certified and medically credentialed Serbian interpreters are assigned to legal and clinical matters — Federal Court Interpreter Certification, state court rosters, CCHI / NBCMI for medical. For community, educational and corporate settings we assign professionally trained interpreters matched to the subject.
Other languages
Other languages for Hospitals
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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Book a phone interpreter for your next call with a patient.
Tell us the date, the time and the patient's language. The interpreter's name and credentials reach you before the call starts.