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Phone interpretation (OPI)Spanish
Spanish Phone Interpretation for Medical Appointments
Medically credentialed Spanish interpreters for calls about test results, medicines, discharge follow-up and scheduling. Get your quote in seconds, place your order, and you're all set.
Starting at $92.91
Per hour
Court-certified
Interpreters
HIPAA-aligned
All clinical sessions
Medically credentialed
CCHI and NBCMI certified interpreters
Match
Interpreter matched to the setting
Our dispatcher assigns a medically credentialed interpreter with a CCHI or NBCMI certification, and you see the name before the call.
Confirmed in your dashboard and by email
Phone (OPI)
Interpreter on the line
At the booked time the care team and the interpreter dial in, the patient is added or dials in too, and the interpreter stays for the time you booked.
Any phone, no app or link needed
The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.
Book an interpreterThe language
Getting Spanish right
Spanish is our most booked language for on-site and phone interpretation. We staff court hearings, USCIS interviews, IMEs, parent-teacher conferences and corporate trainings every business day.
Typical Spanish bookings
- Federal and state court hearings, depositions and arbitrations
- USCIS naturalization and asylum interviews
- Hospital, clinic and behavioral-health appointments
- Workers' compensation and Independent Medical Examinations
- School IEP meetings and parent-teacher conferences
- HR investigations, onboarding and benefits enrollment
- Insurance adjuster statements and recorded interviews
- U.S. speakers
- 41M+
- Booked most in
- Los Angeles, Miami, Houston
- Varieties
- Mexican, Caribbean, Central American, Southern Cone, Peninsular
- Register
- We honour the formal / informal register distinction (usted vs. tú) and keep it in the interpretation.
Calls we interpret
Phone interpreters for medical calls about results, discharge follow-up, medicines and scheduling
Phone fits calls where the patient does not need to be examined. Each call is booked ahead, with the time and the language.
Test results
A nurse or doctor calls to give lab or imaging results and explain what comes next. The interpreter interprets the news as it is given, and then the patient's questions.
Discharge follow-up
After discharge, the care team calls to ask how the patient is recovering and whether the instructions are clear. Add the name of the unit or the procedure to the notes.
Medicine questions
A patient may be unsure about a dose, a refill or a side effect, and the clinic calls to go over it. The interpreter repeats each medicine name and dose as the clinic said it.
Scheduling calls
The front office calls to book or move a visit and to say what to bring. A short call like this is booked for the time it needs, like any other session.
Calls with patients
What to know about medical calls with an interpreter
When phone is used
Phone is used for the calls around an appointment, such as giving test results, checking on a patient after discharge, answering a question about a medicine or setting up the next visit. Nobody needs to see the patient or a document, so a call is enough. The interpreter dials in from anywhere in the US, which helps when no interpreter for the language works near the clinic. An exam or a procedure is booked in person or by video instead.
Who is on the line
A nurse or doctor makes the call and gives the results, the instructions or the change in the plan. The patient dials in with the access code, or the interpreter adds the patient to the call once the clinic is on the line. A family member can join the call when the patient wants one there.
On the line4
- Nurse or doctorMakes the call and gives results or instructions
- PatientDials in, or is added to the call
- Family memberJoins when the patient wants one there
- InterpreterDials in, then adds the patient
Care teamInterpreterPatient
The interpreter's role
Nobody on the call can see the speaker, so each speaker pauses, and the interpreter interprets that part in full, in both directions, before the next one begins. Results are given exactly as the nurse or doctor gave them, without softening. The interpreter keeps the call confidential and offers no opinion on what the results mean or which medicine to take.
Giving results
Nurse speaksPauseInterpretedPatient replies
A patient's question
Patient asksPauseInterpretedNurse answers
Reaching the patient
Put the patient's phone number and the best time to call in the booking notes, and say whether the patient will dial in with the access code or should be added by the interpreter. Have the results or instructions ready before the call starts, because nothing can be shown on a screen.
On-site, video or phone
Choosing between phone, video and on-site for a medical appointment
Phone works when the care team only needs to talk with the patient. An exam, a procedure or a hospital stay needs another setting.
On-site
Book an interpreter in person for an exam, a procedure, a hospital stay or any talk the patient needs to follow at close range.
On-Site Interpretation for Medical Appointments
Video (VRI)
Video fits a visit where the patient is in the exam room and no interpreter for the language works nearby.
Video-Remote Interpretation for Medical AppointmentsPhone (OPI)
Phone fits results, follow-ups, medicine questions and scheduling, when nobody needs to see the patient.
How it works
How to book a phone interpreter for a medical call
Enter your details and get your instant quote
Tell us when the call is, how long it needs and the patient's language. The price for the booked time shows right away.
Place your order
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share, and a place for notes such as the patient's number.
Dispatcher runs and assigns an interpreter
Our dispatcher assigns a medically credentialed interpreter, and the name and credentials reach you before the call.
Join your session
At the booked time everyone dials in from any phone. If you asked, the interpreter adds the patient once the clinic is on the line, and stays for the time you booked.
What you receive
- The interpreter's name and credentials, confirmed before the call.
- A dial-in number and an access code in your project, to share with the patient.
- A confirmation in your dashboard and by email.
Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.
If you also need translations
If you also need documents translated before the call
Nothing can be shown during a phone call, so records in another language are better translated before the care team needs them.
Hospitals and clinics
Lab reports and other records in another language, translated into English and sent to the care team before a results call.
USCIS interviews
Birth and marriage certificates, when an immigration case needs them in English.
Courts and depositions
Text messages and other legal papers about an injury, translated into English for the lawyer on the case.
Not in the list? We translate 37 document types, from passports and bank statements to patents, each with its own page and the same certification.Browse all documentsFAQ
Questions about phone interpreters for medical calls
The ones we hear most often, answered by our dispatch and project-management teams.
Can't find it here?
01Who calls whom?
At the booked time the clinic and the interpreter dial in to the number in your confirmation. The patient dials in with the access code, or the interpreter adds the patient's number once the clinic is on the line.
02Can one booking cover patients who speak different languages?
No. One booking covers English and one other language, with one interpreter, so each language needs its own booking.
03Are the calls recorded?
Only if you ask. Clinical calls are handled in line with HIPAA, and a BAA is available for healthcare customers.
04Can a booked call be changed to video?
Yes. If the call turns out to need a screen, we can change the booking to video, subject to the interpreter's availability.
05How is a phone call priced?
The price is for the time you book, and you see it before paying. Allow a little more than the call may need, because the interpreter is reserved for the whole time and unused time is not refunded.
06Which languages can I book for a patient call?
70 languages. Spanish, Mandarin, Vietnamese, Haitian Creole, Portuguese and Tagalog are the easiest to schedule. Languages that are harder to find need more notice.
07Are your Spanish interpreters certified?
Yes. Court-certified and medically credentialed Spanish interpreters are assigned to legal and clinical matters — Federal Court Interpreter Certification, state court rosters, CCHI / NBCMI for medical. For community, educational and corporate settings we assign professionally trained interpreters matched to the subject.
08Do you cover all Spanish dialects?
Spanish varies meaningfully between Spain, Mexico, Central America, the Caribbean and the Southern Cone. We match linguists to the client's region and purpose — e.g. Mexican Spanish for U.S. courtrooms, neutral Latin-American Spanish for corporate L&D.
Other languages
Other languages for Medical Appointments
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExploreStart a project
Book a phone interpreter for your next patient call.
Tell us the day, the time and the patient's language. The interpreter's name and credentials reach you before the call.