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Enter the statement date, start time and the language of the person giving it, then add the claim number and the adjuster's line to the notes. The price for the time you book shows right away.
Phone interpretation (OPI)Arabic
Arabic Phone Interpretation for Recorded Statements
Arabic interpreters for recorded statements by phone from policyholders, claimants, witnesses and injured workers. Get your quote in seconds, place your order, and you're all set.
Starting at $92.91
Per hour
Court-certified
Interpreters
HIPAA-aligned
All clinical sessions
Medically credentialed
CCHI and NBCMI certified interpreters
Match
Interpreter matched to the setting
Our dispatcher assigns an interpreter who has interpreted recorded statements before, and the name is sent to you ahead of the call.
Confirmed in your dashboard and by email
Phone (OPI)
Interpreter on the line
At the booked time, the adjuster, the person giving the statement and the interpreter are on the line. The interpreter is identified on the recording and stays for the time you booked.
Any phone, no app or link needed
The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.
Book an interpreterThe language
Getting Arabic right
For interpretation we cover court, asylum office and hospital settings. We match dialect — Iraqi, Egyptian, Levantine, Gulf, Sudanese, North African — to the speaker, not just "Arabic", which is a frequent client oversight.
Typical Arabic bookings
- Asylum interviews and USCIS credible-fear screenings
- Immigration court master and individual hearings
- Hospital and behavioral-health appointments (PTSD, OB/GYN)
- Resettlement agency intake and benefits enrollment
- Federal criminal proceedings and national-security matters
- Parent-teacher conferences and IEPs
- U.S. speakers
- 1.2M+
- Booked most in
- Detroit, New York, Los Angeles
- Varieties
- MSA, Egyptian, Levantine, Iraqi, Gulf, Maghrebi, Sudanese
Who gives statements
Phone interpreters for recorded statements from policyholders, claimants, witnesses and injured workers
Anyone who can say what happened may give a recorded statement. Four kinds of people an adjuster calls are listed below.
Policyholders
The insured person describes a loss to their own insurer, such as an accident, a theft or damage at home. Each question and answer is interpreted, so the recording holds the policyholder's own words.
Claimants
A person who makes a claim under someone else's policy gives a statement about the injury or the damage. The adjuster asks about dates and places, and the interpreter interprets in the first person.
Witnesses
A passenger, a neighbor or a bystander may be asked what they saw. Witnesses are often reached wherever they live, including another state, so the phone is the practical choice.
Injured workers
After an injury at work, the adjuster asks the worker to describe the job and the accident. The interpreter interprets the questions about the job and the injury in full.
Statements by phone
What to know about recorded statements by phone with an interpreter
When phone is used
Most recorded statements are taken by phone. The adjuster records on their own line, and the interpreter dials in to that line at the booked time. Phone is also chosen when the person lives far away or speaks a language with no interpreter nearby, because our interpreters dial in from anywhere in the US. A recorded statement is not given under oath.
Who is on the line
The adjuster or investigator asks the questions and records the call. The insured person, the claimant or a witness answers them. The interpreter joins the same line, and an attorney can be added to the call once everyone is on it. The recording names the interpreter before the first question.
On the line4
- AdjusterAsks the questions and records the call
- Insured or witnessAnswers the questions
- AttorneyCan be added to the call
- InterpreterJoins the line, identified on the recording
AdjusterInterpreterInsured
The interpreter's role
After the interpreter is identified on the recording, every question goes into the person's language and every answer into English, in the first person. A recording and any transcript made from it then hold the person's own words. The interpreter is neutral, keeps the call confidential, and does not shorten an answer or suggest what to say.
The question
Adjuster asksPauseInterpreted
The answer
Person answersPauseInterpreted
Names and spelling
A statement is full of names, dates, places and amounts, and a phone line gives the interpreter nothing to read. Send the claim number, the spelling of names and the places the adjuster will ask about in the booking notes, so the interpreter can say them correctly on the recording.
On-site, video or phone
Choosing between phone, video and on-site for a recorded statement
Phone is the usual way to take a recorded statement. Another setting is better when something has to be shown or someone has to be met.
On-site
Book an interpreter in person when the person has no phone, or the statement is taken at a home or a workplace.
On-Site Interpretation for Recorded Statements
Video (VRI)
Video is better when the adjuster shows photos or forms, or wants to see the person.
Video-Remote Interpretation for Recorded StatementsPhone (OPI)
Phone fits a statement of questions and answers, taken on the adjuster's recorded line.
How it works
How to book a phone interpreter for a recorded statement
Enter your details and get your instant quote
Enter the statement date, start time and the language of the person giving it. The price for the booked time shows right away.
Place your order
Pay online to confirm. Add the claim number and the adjuster's recorded line to the booking notes, or share the dial-in number and access code from your dashboard.
Dispatcher runs and assigns an interpreter
Our dispatcher assigns an interpreter with experience in recorded statements and sends you the name.
Join your session
At the booked time, everyone is on the line. The interpreter is identified on the recording and stays for the booked time.
What you receive
- The interpreter's name, confirmed before the call.
- A dial-in number and an access code in your project, for statements not taken on the adjuster's line.
- A confirmation in your dashboard and by email, with your notes kept in the project.
Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.
If you also need translations
If you also need documents translated before the call
Documents in another language are easier to discuss on the phone once they are translated and in the adjuster's hands.
Courts and depositions
Written statements and text messages in the person's language, translated and sent ahead so the adjuster can ask about them.
Hospitals and clinics
Medical records from abroad, translated before questions about the injury and the treatment.
Meetings and negotiations
Contracts and financial statements, translated before a statement about a business loss.
Not in the list? We translate 37 document types, from passports and bank statements to patents, each with its own page and the same certification.Browse all documentsFAQ
Questions about phone interpreters for recorded statements
The ones we hear most often, answered by our dispatch and project-management teams.
Can't find it here?
01Do we use the adjuster's line or the dial-in number in the confirmation?
If the adjuster records on their own line, add its number and any access code to the booking notes, and the interpreter joins it. Otherwise use the dial-in number and access code in your confirmation.
02Is a recorded statement given under oath?
No. A statement under oath is an examination under oath, which is a separate session with its own booking.
03What if the call turns out to need photos or forms on screen?
We can change the booking to a video session, subject to the interpreter's availability.
04How is a phone statement priced?
By the time you book, and the total shows before you pay. Book more time than the same statement would take in English, so the call does not end in the middle of an answer.
05Does the person giving the statement need an app?
No. Any phone works, with no app or link.
06Which languages do you interpret by phone?
70 languages. Spanish, Vietnamese, Korean, Arabic and French are the easiest to schedule, and rare languages need more notice.
07Are your Arabic interpreters certified?
Yes. Court-certified and medically credentialed Arabic interpreters are assigned to legal and clinical matters — Federal Court Interpreter Certification, state court rosters, CCHI / NBCMI for medical. For community, educational and corporate settings we assign professionally trained interpreters matched to the subject.
08Do you cover all Arabic dialects?
We distinguish MSA, Iraqi, Gulf, Egyptian, Levantine (Syrian / Lebanese / Palestinian / Jordanian), Sudanese and North African (Maghrebi) dialects. Modern Standard Arabic is used for written material but is rarely natural in spontaneous interpretation.
Other languages
Other languages for Recorded Statements
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExploreStart a project
Book a phone interpreter for your next recorded statement.
Tell us the date, the time, the person's language and the claim number. We confirm the interpreter's name before the call.