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Enter the date, start time, the family's language and the kind of call. The price for the time you book shows right away.
Phone interpretation (OPI)Schools
Phone Interpretation for Schools
Interpreters for the calls your school makes to parents, from IEP follow-ups to missing forms. Get your quote in seconds, place your order, and you're all set.
Starting at $92.91
Per hour
Court-certified
Interpreters
HIPAA-aligned
All clinical sessions
Medically credentialed
CCHI and NBCMI certified interpreters
Match
Interpreter matched to the setting
Our dispatcher assigns an interpreter who has interpreted school meetings before, and you see the name before the call.
Confirmed in your dashboard and by email
Phone (OPI)
Interpreter on the line
Everyone dials in at the booked time from any phone, and the interpreter stays on the line for the time you booked.
Any phone, no app or link needed
The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.
Book an interpreterCalls schools place to families
Phone interpreters for schools for calls with parents about plans, records and schedules
A phone call fits the conversations that do not need a screen or a room. Each card with a link opens the page for that call by phone.
IEP calls
A parent who cannot come in or join by video takes part by phone, and short amendment calls run the same way.
Phone Interpretation for IEP MeetingsTypical calls
- Short amendment calls
- Follow-up after a meeting
- Parents without video
504 plan calls
The 504 coordinator checks in with the parent on how a plan is working, or sets up the next 504 meeting.
Phone Interpretation for 504 Plan MeetingsTypical calls
- Checking how a plan works
- Setting up a 504 meeting
- Questions about a health plan
Quick conference calls
A teacher calls a parent who works during school hours and goes over how the child is doing.
Phone Interpretation for Parent-Teacher ConferencesTypical calls
- Progress calls
- Calls to working parents
- Attendance concerns
Evaluation calls
The evaluator takes the parent's history of the child by phone and answers questions about consent for the evaluation.
Phone Interpretation for Special Education EvaluationsTypical calls
- Developmental history
- Questions about consent
- Setting up testing
Enrollment calls
Front office staff call a family about a missing document or to set the day of the enrollment appointment.
Phone Interpretation for School Enrollment MeetingsTypical calls
- Missing documents
- Setting the appointment
- Questions about a form
Discipline calls
A principal or a counselor calls a parent to talk about a discipline matter and what comes next.
Book for this settingTypical calls
- Calls from the principal
- Calls from a counselor
- Arranging a follow-up meeting
School phone calls
What to know about phone interpreters for school calls
When phone is used
Phone is used for conversations that do not need anyone to see a screen or a document. Staff and the parent dial in from wherever they are, and the parent needs no app, no link and no video. It also reaches a family when no interpreter for the language works near the school, because the interpreter can dial in from anywhere in the US.
Who is on the line
A teacher calls about how the child is doing, a counselor calls about a plan, and someone from the front office calls about a form or a missing document. The parent or guardian answers and asks about their child or the paper in front of them. The interpreter dials in too and stays on the line until the booking ends.
On the line5
- TeacherCalls about how the child is doing
- CounselorCalls about a plan
- Front officeCalls about a form or document
- Parent or guardianAnswers and asks about their child
- InterpreterDials in and stays on the line
School staffInterpreterParent
The interpreter's role
A call has no faces to read, so the interpreter waits until each person finishes and then interprets that part completely. A parent's question reaches the staff member as fully as the staff member's answer reaches the parent. The interpreter is neutral, keeps the call confidential, and does not advise the parent or comment on the school's decisions.
On the line
Staff speakInterpretedParent answersInterpreted
Before the call
A phone call shows nothing, so send any form, plan or report to the parent before the call, and add the child's name and the reason for the call to the booking notes. During the call, staff say one thing at a time and wait, so the parent can answer each part.
On-site, video or phone
Choosing between phone, video and on-site for school calls
Phone is the simplest way to reach a parent. Choose video or on-site when a conversation needs more than a voice.
On-site
Book an interpreter in the building for an IEP meeting, an evaluation meeting or an enrollment appointment when the family is coming to school.
On-Site Interpretation for Schools
Video (VRI)
Video fits a meeting where staff show a plan or a report on screen, or where several staff join from different buildings.
Video-Remote Interpretation for SchoolsPhone (OPI)
Phone fits a follow-up, a scheduling call or a check-in, when nothing has to be shown to the parent.
How it works
How schools book a phone interpreter
Enter your details and get your instant quote
Enter the date, start time, the family's language and the kind of call, such as a follow-up after an IEP meeting. The price for the booked time shows right away.
Place your order
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code, and you can add notes such as the child's name and the reason for the call.
Dispatcher runs and assigns an interpreter
Our dispatcher assigns an interpreter who has interpreted school meetings before and confirms the name to you before the call.
Join your session
At the booked time, staff and the parent dial in with the number and code. The interpreter stays on the line for the booked time.
What you receive
- The interpreter's name, confirmed before the call.
- A dial-in number and an access code to share with the parent.
- A dashboard and email confirmation for each call, with the dial-in details in it.
Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.
If you also need translations
If you also need documents translated for the family
Certified translations are ordered from the same account and arrive as a PDF. A phone call shows nothing, so documents a parent needs to discuss are best sent before the call.
Schools and universities
A transcript from a school abroad, translated into English so the staff member can read it while on the call.
Hospitals and clinics
Vaccination records from abroad, translated into English for a call about a missing enrollment document.
USCIS interviews
A birth certificate, translated into English when the front office needs proof of age.
Not in the list? We translate 37 document types, from passports and bank statements to patents, each with its own page and the same certification.Browse all documentsFAQ
Questions from schools about phone interpreters
The ones we hear most often, answered by our dispatch and project-management teams.
Can't find it here?
01Does the parent need an app or a link?
No. The parent dials the number in your confirmation from any phone and enters the access code.
02What if the parent does not answer?
The interpreter is reserved for the whole booked time, and unused time is not refunded. Agree on a time with the parent before you book.
03When is a phone call not enough for an IEP meeting?
When the team needs to go through a long report or draft page by page with the parent. Book video or an interpreter in the room for that meeting.
04What if the call turns out to need video?
If the call needs a screen, tell us and we will move the booking to video when the interpreter is available.
05What does a call to a parent cost?
Phone is priced by the time you book, and you see the total before you pay. Book a little longer than you expect, so the call does not end while the parent is still asking questions.
06Which languages can we book for a call?
70 languages. Spanish, Vietnamese, Arabic, Russian and Korean are among the easiest to schedule, and rare languages need more notice.
By language
Phone Interpretation for Schools by language
One page per language, with the varieties we confirm at booking, the register the session needs and where that language is booked most.
Related interpretation services
More ways we can help.
Phone Interpretation for School Districts
Interpreters who join a district's calls with families, with no app or link needed.
ExplorePhone Interpretation for IEP Meetings
Phone interpreters for IEP follow-up calls and amendment calls with parents who cannot join by video.
ExplorePhone Interpretation for 504 Plan Meetings
Phone interpreters for 504 plan calls with parents about accommodations and health plan changes.
ExplorePhone Interpretation for Special Education Evaluations
Phone interpreters for parent history interviews and scheduling calls in a special education evaluation.
ExploreStart a project
Book a phone interpreter for your next call with a parent.
Tell us the date, the time and the family's language. We confirm the interpreter's name before the call.