Phone interpretation (OPI)Witness Interviews

Phone Interpretation for Witness Interviews

Court-certified interpreters for first contact and follow-up calls with witnesses, wherever they live. Get your quote in seconds, place your order, and you're all set.

Start your order

Starting at $92.91

Per hour

Court-certified

Interpreters

HIPAA-aligned

All clinical sessions

Medically credentialed

CCHI and NBCMI certified interpreters

Match

Interpreter matched to the setting

Our dispatcher assigns a court-certified interpreter and sends you the name and credentials before the call.

Confirmed in your dashboard and by email

Phone (OPI)

Interpreter on the line

At the booked time you and the witness dial in from any phone. The interpreter joins the same line and stays on it for the time you booked.

Any phone, no app or link needed

The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.

Book an interpreter

Situations for phone

Phone interpreters for witness interviews, from first contact to follow-up questions

A call reaches a witness without a visit or a link to send. Attorneys and investigators book a phone interpreter in the three situations below.

First contact

An attorney or an investigator calls a witness for the first time to explain who they are and to ask for an interview. The interpreter interprets the whole introduction and the witness's answer, so the witness understands who is calling.

Follow-up questions

After the main interview, a few details often need checking, such as a date, a name or an address. A short call settles them, and the interpreter interprets each question and each answer in full.

Witnesses in another state

A witness who lives in another state can be interviewed without anyone traveling. Everyone dials in from where they are, and the interpreter dials in from anywhere in the country.

Witness phone calls

What to know about witness interviews by phone with an interpreter

When phone is used

Phone is used when the interviewer needs to hear the witness and nothing has to be shown. A witness may be reached by phone before agreeing to a longer interview, or when they live too far for a visit. The attorney or investigator books a time, and everyone dials in at that time. If the interview turns out to need video, we can change the booking, subject to the interpreter's availability.

Who is on the line

The interviewer, an attorney or an investigator, asks the questions, and the witness answers in their own words. A paralegal may listen in to take notes. No oath is taken and there is no court reporter. The interpreter dials in too, and once everyone is on the line the interpreter can add a third party to the call.

On the line4
  • InterviewerAsks the questions on the call
  • WitnessAnswers in their own words
  • ParalegalMay listen in and take notes
  • InterpreterDials in and can add a third caller
InterviewerInterpreterWitness

The interpreter's role

On a call, the interviewer has only the witness's voice to work with. The interviewer asks a part and pauses, and the interpreter interprets it in the first person and in full, so the notes show what the witness said and not a summary of it. The interpreter is neutral, keeps the call confidential, and does not prompt the witness or comment on the answers.

Each turn on the call

Interviewer asksPauseInterpretedWitness answersInterpreted

Sharing the dial-in

Send the witness the dial-in number, the access code and the call time ahead. Say who will be on the call, and that an interpreter will be on the line. The witness needs only a phone, and no app is needed.

On-site, video or phone

Choosing between phone, video and on-site for a witness interview

Phone works when the witness only needs to be heard. Choose video or an interpreter in person when the interviewer needs more.

How it works

How to book a phone interpreter for a witness interview

  1. Enter your details and get your instant quote

    Enter the call date, start time and the witness's language. The price for the booked time shows right away.

  2. Place your order

    Pay online to confirm. The dial-in number and the access code are in your dashboard, ready to send to the witness.

  3. Dispatcher runs and assigns an interpreter

    Our dispatcher assigns a court-certified interpreter, and you get the name and credentials in the confirmation before the call.

  4. Join your session

    At the booked time you and the witness dial in, and the interpreter joins the line for the time you booked.

What you receive

  • The name and credentials of your interpreter, sent before the call.
  • A dial-in number and an access code to send to the witness.
  • The option to switch the call to video if it needs a screen, subject to the interpreter's availability.

Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.

Book an interpreter

If you also need translations

If you also need documents translated for the witness call

Nothing can be shown on a call, so papers the witness will be asked about should be translated and sent ahead.

Not in the list? We translate 37 document types, from passports and bank statements to patents, each with its own page and the same certification.Browse all documents

FAQ

Questions about phone interpreters for witness interviews

The ones we hear most often, answered by our dispatch and project-management teams.

Can't find it here?

01Do you call the witness for us?

No. You arrange the call with the witness and send the dial-in details, and the interpreter joins the line at the booked time.

02Can the attorney and the investigator dial in from different places?

Yes. Everyone dials in from any phone, so the interviewer, the witness and the interpreter can each be in a different place.

03Is the call private?

The interpreter works under an NDA, and connections are encrypted. Whether to record the call is up to the interviewer, and Texliff does not record unless asked.

04Can we use the same interpreter for a follow-up call?

Name the interpreter in the booking notes. We book the service rather than a particular person, so we take the request into account and assign them when they are available.

05How is a phone interview priced?

The time you book sets the price, and the total shows before you pay. Witnesses tell their stories at length, so book more time than the questions alone suggest.

06What languages are available for phone interviews?

70 languages. Spanish, Vietnamese, Arabic, Russian, Portuguese and French are the easiest to schedule, and Burmese or Pashto would need more notice.

By language

Phone Interpretation for Witness Interviews by language

One page per language, with the varieties we confirm at booking, the register the session needs and where that language is booked most.

AlbanianArabicBosnianBulgarianBurmeseChineseCroatianDariFarsiFrenchGeorgianGermanGreekGujaratiHaitian CreoleHebrewHindiIndonesianItalianJapaneseKoreanPashtoPolishPortuguesePunjabiRomanianRussianSerbianSomaliSpanishSwahiliTagalogThaiTurkishUkrainianUrduUzbekVietnamese

Related interpretation services

More ways we can help.

Phone Interpretation for Mediations

Court-certified interpreters for mediation follow-up sessions and client calls by telephone.

Explore

Phone Interpretation for Settlement Conferences

Court-certified interpreters for settlement conference calls and client calls around them.

Explore

Phone Interpretation for Attorney-Client Meetings

Court-certified interpreters for intake calls, case updates and scheduling calls with clients.

Explore

Phone Interpretation for Court Hearings

Court-certified phone interpreters for telephonic court hearings and calls with your client.

Explore

Start a project

Book a phone interpreter for your next witness call.

Give us the date, the call time and the witness's language. We send the interpreter's name and credentials, and the dial-in number, before the call.

Book a phone interpreter