Demann
Jwenn devi imedyat ou epi pase kòmand
Enter the date, start time, the client's language and the kind of call. The price for the time you book shows right away.
Entèpretasyon pa telefòn (OPI)Jòjyen
Jòjyen Phone Interpretation for òganizasyon san bi likratif
Georgian interpreters for intake calls, benefits questions and health program follow-ups with your clients. Get your quote in seconds, place your order, and you're all set.
Apati $92.91
Pa èdtan
Sètifye pou tribinal
Entèprèt
Konfòm ak HIPAA
Tout sesyon klinik yo
Akredite nan domèn medikal
Entèprèt sètifye CCHI ak NBCMI
Matche
Entèprèt matche ak sitiyasyon an
Our dispatcher assigns the interpreter by the type of call. Legal aid calls get a court-certified interpreter, health program calls a medically credentialed one, and benefits calls an interpreter who has done social services appointments before.
Konfime nan tablo bò ou ak pa imel
Telefòn (OPI)
Entèprèt sou liy lan
Staff and client dial in at the booked time, and the interpreter stays on the line for the time you booked.
Nenpòt telefòn, pa bezwen aplikasyon ni lyen
Pri a parèt anvan ou rezève. Chak sesyon pwoteje ak yon akò konfidansyalite; sesyon klinik yo trete dapre HIPAA.
Rezève yon entèprètThe language
Jwenn Jòjyen right
Georgian community in the U.S.
- moun ki pale ameriken
- 50k+
- Booked most in
- New York, Los Angeles, Chicago
Calls to clients
Phone interpreters for nonprofit organizations for intake calls, benefits questions and health follow-ups
Phone suits contacts that do not need a screen or a room. Nonprofits book these six kinds of calls.
Legal aid intake
The interpreter takes part in the first call with a client who has just asked for legal help.
Entèpretasyon pa telefòn pou reyinyon avoka ak kliyanApèl tipik
- Screening calls
- Scheduling an appointment
- Requests for documents
Immigration screening
The interpreter joins a short call in which an attorney asks about a client's situation and says what to bring.
Entèpretasyon pa telefòn pou konsiltasyon ak avoka imigrasyonApèl tipik
- First questions
- Follow-up calls
- Document lists
Benefits and eligibility calls
The interpreter joins calls in which a caseworker goes through a benefits application or an eligibility question.
Entèpretasyon pa telefòn pou randevou sèvis sosyalApèl tipik
- Eligibility interviews by phone
- Missing paperwork
- Follow-up calls
Health program follow-ups
The interpreter joins calls about test results, medication questions and what a patient should do after a visit.
Entèpretasyon pa telefòn pou randevou medikalApèl tipik
- Test results
- Medication questions
- Instructions after a visit
Audio-only visits
The interpreter joins a visit held by phone and can add the patient to the call.
Entèpretasyon pa telefòn pou randevou teleswenApèl tipik
- Patients without video
- Routine check-ins
- Audio-only follow-ups
Enrollment calls for families
The interpreter joins the call in which staff tell a family which papers a school needs and set the enrollment appointment.
Entèpretasyon pa telefòn pou reyinyon enskripsyon lekòlApèl tipik
- Missing documents
- Setting the appointment
- Questions about forms
On the phone
What to know about phone interpreters for nonprofit organizations
When phone is used
Nonprofits use the phone for calls that need no screen or room, such as a first call to a client who asked for help, a check on a benefits application or a follow-up after a health visit. Everyone dials in from any phone, so a client who has no video or app can still take part. Interpreters dial in from anywhere in the US, so a language with no interpreter nearby is still possible to book.
Who is on the line
Staff dial in from the office or from home, and the client dials in from any phone. Once everyone is on the line, the interpreter can add a third party to the call, such as a family member or another staff member. The interpreter is a voice on the line, not a person in the room.
On the line4
- Staff memberDials in from the office or home
- ClientDials in from any phone
- Family memberBrought onto the call by the interpreter
- EntèprètDials in and can add a third party
StaffEntèprètClient
The interpreter's role
Without a picture, the clearest way to work is one speaker at a time. Staff say a short part and stop, the interpreter interprets it, and then the client answers. Each part is interpreted in full and in both directions. The interpreter is neutral and keeps the call confidential, and does not advise the client or speak for the organization.
On a call
StaffPran yon pozInterpretedClientInterpreted
Getting the client on the line
Because everyone dials in, the client needs the dial-in number and the access code before the call. Both are in the confirmation, so copy them into a text or an email to the client together with the date and time. Staff can dial in from any phone as well.
Sou plas, pa videyo oswa pa telefòn
Choosing between phone, video and on-site for nonprofit work
Phone reaches clients wherever they are, but nobody can see a form or an exam. Choose by what the contact needs.
Sou plas
Book in person for exams, for forms filled in together at the table, and for appointments at your site.
Entèpretasyon sou plas pou òganizasyon san bi likratif
Videyo (VRI)
Video is better for a consultation or a counseling session where papers are shared on screen.
Entèpretasyon a distans pa videyo pou òganizasyon san bi likratifTelefòn (OPI)
Phone fits intake calls, benefits questions and follow-ups where nothing has to be shown.
Ki jan li fonksyone
How nonprofits book a phone interpreter
Antre detay yo epi resevwa pri a sou plas
Enter the date, start time, the client's language and the kind of call. The price for the booked time shows right away.
Pase kòmand ou
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code, and staff can add notes such as the client's first name and the program.
Sistèm dispatch la fonksyone epi li bay yon entèprèt
Our dispatcher picks an interpreter who fits the call, and the name is confirmed to you.
Antre nan sesyon ou
Staff and client dial in at the booked time. If a family member needs to join, the interpreter adds them once everyone is on the line, and stays on the call for the time you booked.
Sa ou resevwa
- The interpreter's name, with credentials that fit the call, before it happens.
- A dial-in number and an access code to send to the client.
- Every booking in your dashboard, with a confirmation by email.
Chak fichye ak chak sesyon kouvri anba yon NDA epi voye sou yon koneksyon chifre. Dosye klinik yo trete an akò ak HIPAA.
Si ou bezwen tradiksyon tou
If you also need documents translated before a call
Nothing can be shown on a call, so papers in another language are best translated into English first, as PDFs priced by word count.
Entèvyou USCIS
Birth, marriage and divorce certificates that a client mentions at intake, translated into English for the legal aid file.
Lopital ak klinik
Vaccination and medical records from abroad that a health program asks for.
Lekòl ak inivèsite
Transcripts and diplomas that a family needs for school enrollment.
Li pa nan lis la? Nou tradui 37 kalite dokiman, depi paspò ak relve bankè jiska patant, chak ak pwòp paj li ak menm sètifikasyon an.Gade tout dokiman yoFAQ
Questions from nonprofits about phone interpreters
Sa yo nou tande pi souvan, reponn pa ekip dispatch ak jesyon pwojè nou yo.
Ou pa jwenn sa w ap chèche a?
01Can a client without a smartphone take part?
Yes. Any phone can dial the number in your confirmation, and nothing needs to be installed.
02A relative speaks a different language from the client. Can they join the call?
Not on the same booking. One booking is for English and one other language, so book a separate call for the other language.
03Are calls recorded, and does HIPAA apply?
We do not record calls unless you ask. Connections are encrypted, every call is covered by an NDA, and clinical calls are handled in line with HIPAA, with a BAA available for healthcare customers.
04Can clients call in from other states?
Yes. Interpreters dial in from anywhere in the US, and a client can call from any state.
05How is a call priced?
By the time you book, and the total shows before you pay. Book a little longer than the call is likely to take, because unused time is not refunded.
06Which languages can you interpret by phone?
70 languages. Spanish, Vietnamese, Arabic, Russian, Haitian Creole and Tagalog are the easiest to schedule. Rare languages, for example Burmese, need more notice.
07Èske entèprèt Jòjyen Texliff yo sètifye?
Wi. Entèprèt jòjyen ki sètifye pou tribinal epi ki gen kalifikasyon medikal yo asiyen nan zafè legal ak klinik — Sètifikasyon Entèprèt Tribinal Federal, lis tribinal eta yo, CCHI / NBCMI pou medikal. Pou anviwònman kominote, edikasyon ak antrepriz nou bay entèprèt ki resevwa fòmasyon pwofesyonèl ki matche ak sijè a.
Lòt lang
Lòt lang for Òganizasyon san bi likratif
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
Sèvis entèpretasyon ki gen rapò
Lòt fason nou ka ede w.
Jòjyen interpretation services
On-site, video and phone Jòjyen interpreters for courts, hospitals, USCIS interviews, schools and workplaces, in every state.
EksploreJòjyen Phone Interpretation for ajans gouvènman
Georgian phone interpreters for the hearings, intake calls and follow-ups a government agency holds by phone.
EksploreJòjyen Phone Interpretation for ajans sèvis sosyal
Georgian phone interpreters for the eligibility interviews, check-ins and scheduling calls a social services agency makes.
EksploreJòjyen Phone Interpretation for konsiltasyon ak avoka imigrasyon
Court-certified Georgian interpreters for immigration consultations by phone, from first calls to case updates.
EksploreKòmanse yon pwojè
Rezève yon entèprèt pa telefòn pou pwochen program call.
Tell us the date, the time, the client's language and the kind of call. We confirm the interpreter's name before the call, and the dial-in details are in your project.