Entèpretasyon pa telefòn (OPI)Jòjyen

Jòjyen Phone Interpretation for konsèy sante mantal

Medically credentialed Georgian interpreters for check-ins between counseling sessions and follow-up calls the provider plans. Get your quote in seconds, place your order, and you're all set.

Kòmanse kòmand ou

Apati $92.91

Pa èdtan

Sètifye pou tribinal

Entèprèt

Konfòm ak HIPAA

Tout sesyon klinik yo

Akredite nan domèn medikal

Entèprèt sètifye CCHI ak NBCMI

Matche

Entèprèt matche ak sitiyasyon an

A medically credentialed interpreter is assigned by our dispatcher, and the name and credentials are sent to you ahead of the call.

Konfime nan tablo bò ou ak pa imel

Telefòn (OPI)

Entèprèt sou liy lan

At the booked time everyone dials in from any phone, and the interpreter remains on the call until the booked time ends.

Nenpòt telefòn, pa bezwen aplikasyon ni lyen

Pri a parèt anvan ou rezève. Chak sesyon pwoteje ak yon akò konfidansyalite; sesyon klinik yo trete dapre HIPAA.

Rezève yon entèprèt

The language

Jwenn Jòjyen right

Georgian community in the U.S.

moun ki pale ameriken
50k+
Booked most in
New York, Los Angeles, Chicago

When phone works

Phone interpreters for counseling calls between sessions, follow-ups and scheduling

Phone calls are scheduled in advance, like every other setting. Providers book a phone interpreter for counseling in the situations below.

Check-ins between sessions

A short call lets the therapist ask how the week went between regular sessions. Book the time the therapist plans, and put the client's name and the purpose of the call in the notes.

Follow-up after a hard session

Some providers schedule a call after a difficult session to see how the client is doing. The provider books it ahead of time, and the interpreter stays on the line for the whole call.

Clients without video

Some clients have no smartphone, no camera or no steady internet. A phone call lets them take part from any phone with nothing to install, and the provider still hears every word.

Scheduling and intake calls

A counselor may call to set up appointments, go over intake forms or explain how sessions will run. Each part is interpreted in both directions, so the client can ask questions before the first session.

Counseling by phone

What to know about counseling calls with an interpreter

When phone is used

A counseling call by phone suits short contact between regular sessions, such as a check-in or a follow-up the provider has planned. It is also chosen when the client has no video. The interpreter can dial in from anywhere in the US, so a language with no interpreter nearby is still possible. Whether a full session can be held by phone is the provider's decision.

Who is on the line

The therapist dials in at the booked time, asks how the client has been and listens to the answers. The client picks up on any phone. The interpreter dials into the same line, and once everyone is connected can add a third person, such as a parent or a spouse. Nobody can see who is speaking, so each person waits until the other has finished.

On the line4
  • TherapistDials in and asks how the client has been
  • ClientPicks up on any phone
  • Third personAdded by the interpreter once everyone is on
  • EntèprètDials into the same line
TherapistEntèprètClient

The interpreter's role

On the phone the interpreter works by voice alone, so every part has to be said clearly. The client's words reach the therapist in English, in the first person and in full, hard words included, and the therapist's words reach the client in the client's language. Neutral and bound by an NDA, the interpreter adds no advice and no opinions.

A check-in call

Dial-in sentClient joinsSesyon

Dial-in details

The confirmation holds the dial-in number and the access code, so share both with the client before the call. If the therapist decides the client should be seen, the booking can change to video, subject to the interpreter's availability.

Sou plas, pa videyo oswa pa telefòn

Choosing between phone, video and on-site for counseling

Phone suits brief, planned contact. Choose video or on-site for a full therapy session.

Ki jan li fonksyone

How to book a phone interpreter for counseling

  1. Antre detay yo epi resevwa pri a sou plas

    Pick the call date and start time, and select the client's language. The booked time is priced right away.

  2. Pase kòmand ou

    Pay online to confirm. Your dashboard shows the dial-in number and the access code, and you pass both to the client.

  3. Sistèm dispatch la fonksyone epi li bay yon entèprèt

    Our dispatcher assigns a medically credentialed interpreter and confirms the name and credentials to you.

  4. Antre nan sesyon ou

    At the booked time, everyone calls the number from any phone. The interpreter stays connected for the whole booking.

Sa ou resevwa

  • The interpreter's name and credentials, sent to you ahead of the call.
  • A dial-in number and an access code in your project, to share with everyone on the call.
  • A booking confirmation in your dashboard and your inbox.

Chak fichye ak chak sesyon kouvri anba yon NDA epi voye sou yon koneksyon chifre. Dosye klinik yo trete an akò ak HIPAA.

Si ou bezwen tradiksyon tou

If you also need documents translated ahead of the call

Nothing can be shown during a call, so records in another language should be translated into English and sent to the therapist beforehand.

Li pa nan lis la? Nou tradui 37 kalite dokiman, depi paspò ak relve bankè jiska patant, chak ak pwòp paj li ak menm sètifikasyon an.Gade tout dokiman yo

FAQ

Questions about phone interpreters for counseling

Sa yo nou tande pi souvan, reponn pa ekip dispatch ak jesyon pwojè nou yo.

Ou pa jwenn sa w ap chèche a?

01Can we book the same interpreter for weekly check-ins?

Name the interpreter in the booking notes. We book the service rather than a particular person, so we take the request into account and assign them when they are available.

02Who sends the dial-in number to the client?

You do. The dial-in number and the access code are in your dashboard, and the client dials in from any phone at the booked time.

03What should the therapist send before the call?

Any worksheet or form the client should have in hand, sent to the client before the call. Add the client's name and the purpose of the call to the booking notes, and the interpreter reads them first.

04Does the interpreter keep the call confidential?

Yes. The interpreter keeps the call confidential under an NDA, and clinical calls follow HIPAA. Nothing is recorded unless you ask, and healthcare customers can get a BAA.

05Ki jan yon sesyon telefòn kalkile?

Phone sessions are priced by the time you book, and the total shows before you pay. Unused time is not refunded, so book the length the therapist has planned.

06Which languages can I book for a counseling call?

70 languages, always with English on one side. Mandarin, Arabic, Portuguese, French and Spanish book most easily, while rare languages such as Burmese need more notice.

07Èske entèprèt Jòjyen Texliff yo sètifye?

Wi. Entèprèt jòjyen ki sètifye pou tribinal epi ki gen kalifikasyon medikal yo asiyen nan zafè legal ak klinik — Sètifikasyon Entèprèt Tribinal Federal, lis tribinal eta yo, CCHI / NBCMI pou medikal. Pou anviwònman kominote, edikasyon ak antrepriz nou bay entèprèt ki resevwa fòmasyon pwofesyonèl ki matche ak sijè a.

Kòmanse yon pwojè

Rezève yon entèprèt pa telefòn pou pwochen counseling call.

Give us the date, the start time and the client's language. The interpreter's name and the dial-in number reach you before the call.