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Enter the statement date, start time, the address and the language of the person giving it, then add the claim number to the notes. The price for the hours you book shows right away.
On-site interpretationVietnamese
Vietnamese On-Site Interpretation for Recorded Statements
Vietnamese interpreters for recorded statements taken in person, identified on the recording and interpreting every question and answer. Get your quote in seconds, place your order, and you're all set.
Starting at $92.91
Per hour
Court-certified
Interpreters
HIPAA-aligned
All clinical sessions
Medically credentialed
CCHI and NBCMI certified interpreters
Match
Interpreter matched to the setting
Our dispatcher assigns an interpreter who has interpreted recorded statements before, starting with those closest to the address, and you see the name before the day.
Confirmed in your dashboard and by email
On-site
Interpreter at your venue
The interpreter arrives at the address and meets the adjuster. When the recording starts, the interpreter is identified and interprets for the hours you booked.
In person, for the booked hours
The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.
Book an interpreterThe language
Getting Vietnamese right
Interpretation demand is heaviest in naturalization, hospital geriatrics, and legal aid. Dialect matters — Northern (Hanoi), Central (Huế), and Southern (Saigon) Vietnamese have clear phonological and lexical differences.
Typical Vietnamese bookings
- USCIS naturalization interviews
- Geriatric and oncology appointments
- Legal aid and family court
- VA appointments for Vietnamese-American veterans
- Community business licensing (nail salons, restaurants)
- K-12 parent-teacher and IEP meetings
- U.S. speakers
- 1.5M+
- Booked most in
- Houston, San Jose, Orange County
- Varieties
- Northern (Hanoi), Central (Huế), Southern (Saigon)
When in person
On-site interpreters for recorded statements taken in person
The adjuster comes to the person in the situations below. The interpreter reports to the address in the booking, so tell us the address and the room or unit.
Claimants who cannot travel
A person recovering from surgery or an injury may be at home or in a care facility. The adjuster takes the statement where the person is, and the interpreter comes to that address.
Statements at the loss site
When a home or a business was damaged, the adjuster may take the owner's statement while looking at the damage. The interpreter sits with the owner through the recording.
Workplace injuries
After an injury at work, the adjuster may take the worker's statement at the workplace or in a nearby office. Tell us the site's check-in steps when you book.
People without a device
A person with no phone or computer can still give a statement when the adjuster comes to them. The interpreter is with them from the first question to the last.
Statements in person
What to know about in-person recorded statements with an interpreter
When the interpreter comes in person
Most recorded statements are taken by phone or video, so an adjuster who comes in person has a reason, such as a person who cannot travel or has no phone or computer. The interpreter reports to the address in the booking and sits with the person while the adjuster records. If no interpreter for the language lives nearby, one may travel from another city, and the quote shows that trip before you pay.
Who takes part
The adjuster or investigator asks the questions and starts the recording. The insured person, the claimant or a witness answers. A family member or an attorney may be present. The interpreter sits with the person and is identified on the recording at the start, before the first question.
In the room4
- AdjusterAsks the questions and makes the recording
- Insured or witnessAnswers the questions
- Family or attorneyMay be present
- InterpreterSits with the person, identified on the recording
AdjusterInterpreterInsured
The interpreter's role
With a recorder running, the interpreter's English is what the recording holds. The interpreter therefore interprets every question and every answer in full, in the first person, and does not summarize. The interpreter is neutral, adds nothing, leaves nothing out, and gives no advice on what to say.
On the recording
Adjuster asksPauseInterpretedPerson answersInterpreted
Room and recording
A recording picks up background noise, so a quiet room helps both the adjuster and the interpreter. The interpreter's words are what the recording holds, so the statement runs longer than one in English, and the booking should allow for it. Add the entrance and the name of the person to ask for to the booking notes.
On-site, video or phone
Choosing between on-site, phone and video for a recorded statement
Most statements are taken by phone. An interpreter in the room is for the cases below.
On-site
In person fits a person who cannot travel, has no phone or video device, or gives the statement at the place of the loss.
Video (VRI)
Video suits a statement where the adjuster wants to show a photo or a form on screen.
Video-Remote Interpretation for Recorded Statements
Phone (OPI)
Phone suits a statement that is only questions and answers, taken on the adjuster's recorded line.
Phone Interpretation for Recorded Statements
How it works
How to book an on-site interpreter for a recorded statement
Enter your details and get your instant quote
Enter the statement date, start time, the address and the language of the person giving it. The price for the booked hours shows right away.
Place your order
Pay online to confirm. Add the claim number, the unit, parking and the names of everyone attending to the booking notes.
Dispatcher runs and assigns an interpreter
Our dispatcher assigns an interpreter who has interpreted recorded statements before, starting with those closest to the address, and confirms the name to you.
The interpreter arrives at your venue
The interpreter finds the adjuster at the address. When the recording starts, the interpreter is identified and stays for the hours you booked.
What you receive
- The interpreter's name, confirmed before the day.
- Travel inside the interpreter's metro area is already in the hourly rate.
- The confirmation in your dashboard and by email, and your notes in the project.
Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.
If you also need translations
If you also need documents translated for the statement
Certified translations come from the same account, delivered as a PDF the adjuster can add to the file.
Courts and depositions
Written statements and text messages in the person's language, translated for the adjuster's file.
Hospitals and clinics
Medical records from abroad, translated for statements about an injury.
Meetings and negotiations
Contracts and financial statements, translated for a statement about a business loss.
Not in the list? We translate 37 document types, from passports and bank statements to patents, each with its own page and the same certification.Browse all documentsFAQ
Questions about on-site interpreters for recorded statements
The ones we hear most often, answered by our dispatch and project-management teams.
Can't find it here?
01Can you send an interpreter to a hospital or a care home?
Yes. Tell us the facility and the room or unit when you book. The facility sets its visitor rules, and you get the interpreter's name before the day to give to the front desk.
02Does the interpreter bring a recorder?
No. The adjuster makes the recording. We do not record a session unless you ask.
03How is an in-person statement priced?
Per hour, for the hours you book, and the total shows before you pay. Book more time than the same statement would take in English, so the recording does not stop in the middle of an answer.
04Can the same interpreter come back for a follow-up statement?
You can ask for it in the booking notes. A booking is for the service, not for a particular interpreter, so we take the request into account and assign them when they are available.
05How far ahead should we book?
At least 48 to 72 hours ahead, and earlier if you can.
06Which languages are easiest to schedule for a statement?
70 languages. Spanish, Vietnamese, Korean, Haitian Creole and Tagalog are the easiest to schedule in large metro areas. Rare languages such as Burmese or Pashto, and addresses outside the large metros, need more notice.
07Are your Vietnamese interpreters certified?
Yes. Court-certified and medically credentialed Vietnamese interpreters are assigned to legal and clinical matters — Federal Court Interpreter Certification, state court rosters, CCHI / NBCMI for medical. For community, educational and corporate settings we assign professionally trained interpreters matched to the subject.
08Do you cover all Vietnamese dialects?
Southern Vietnamese (Saigon) is most common in U.S. communities outside the DMV; Northern Vietnamese is used in government and formal media. We match dialect to the speaker's region of origin.
Other languages
Other languages for Recorded Statements
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExploreStart a project
Book an on-site interpreter for your next recorded statement.
Tell us the address, the date, the person's language and the claim number. We look first for interpreters closest to the address and confirm the name before the day.