Video interpretation (VRI)Portuguese

Portuguese Video-Remote Interpretation for Insurance Claims

Portuguese interpreters for auto, property, workers' compensation and liability claim calls by video. Get your quote in seconds, place your order, add your meeting link, and you're all set.

Start your order

Starting at $92.91

Per hour

Court-certified

Interpreters

HIPAA-aligned

All clinical sessions

Medically credentialed

CCHI and NBCMI certified interpreters

Request

Get your instant quote and place order

Enter the call date, start time, platform and the claimant's language, then add the claim number to the booking notes. The price for the hours you book shows right away.

Zoom, Microsoft Teams, Google Meet or the Texliff room

Match

Interpreter matched to the setting

Our dispatcher assigns an interpreter who has interpreted insurance claims before, and you see the name before the call.

Confirmed in your dashboard and by email

Video (VRI)

Interpreter joins your video call

The interpreter joins your meeting link as a guest at the booked time and stays for the hours you booked.

Any device, interpreters from all 50 states

The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.

Book an interpreter

The language

Getting Portuguese right

Portuguese interpretation demand includes Brazilian asylum and healthcare matters, construction-site workers' comp and OSHA investigations, Azorean elder-care appointments, Angolan and Mozambican asylum interviews, and consular or citizenship matters.

Typical Portuguese bookings

  • Asylum and credible-fear interviews
  • OSHA investigations and workers' comp IMEs
  • Hospital and OB/GYN appointments
  • Family court and custody matters
  • Real-estate closings and mortgage applications
  • Parent-teacher conferences (MA, FL, NJ)
  • Geriatric and hospice care for Azorean-descent communities
  • Angolan and Mozambican asylum interviews
U.S. speakers
1.4M+
Booked most in
Boston, Newark, Miami
Varieties
Brazilian, European

Kinds of claims

Video interpreters for insurance claims on auto, property, workers' compensation and liability claims

Adjusters book a video interpreter when the claimant speaks another language and the claim is worked from a desk. Add the claim number and the type of loss to the notes, and they reach the interpreter before the call.

Auto claims

Adjusters talk to drivers, passengers and vehicle owners about how an accident happened and what damage the car has. The interpreter interprets the questions and the answers in full, including dates, places and the names of the other drivers.

Property claims

The owner or tenant tells the adjuster what a fire, storm or leak damaged and what was lost, item by item. The interpreter interprets each item in full, including quantities and dates.

Workers' compensation claims

An injured worker explains the job, the injury and the treatment to the adjuster or the claims examiner. Medical terms come up often, so a list of the providers in the file helps the interpreter prepare.

Liability claims

A person who was hurt or lost property makes a claim against a policyholder. The adjuster talks to both, and the interpreter works for whichever one speaks another language.

Video claim calls

What to know about video claim calls with an interpreter

When video is used

A claim is often worked remotely, with the adjuster in an office and the claimant at home. Video is chosen when both want to look at photos, estimates or a damaged item together. It is also chosen when the claimant lives far from the adjuster, or speaks a language with no interpreter nearby, since our interpreters join from anywhere in the US. The adjuster sends the meeting link, or you add one to the booking.

Who takes part

The adjuster asks questions about the loss and the claim, and the claimant or policyholder answers. A public adjuster or an attorney sometimes joins to speak for the claimant. Everyone keeps speaking in their own language, and the interpreter interprets each part for the other side.

On the call4
  • AdjusterAsks about the loss and the claim
  • ClaimantAnswers as claimant or policyholder
  • RepresentativePublic adjuster or attorney, sometimes joins
  • InterpreterJoins the same call
AdjusterInterpreterClaimant

The interpreter's role

The interpreter is there so the call is as clear as it would be in one language. Each question goes into the claimant's language and each answer into English, in full and in the first person. The speaker pauses after each part, and the interpreter then says it. The interpreter is neutral, keeps what they hear confidential, and does not explain a policy or give an opinion on the claim.

Adjuster to claimant

AdjusterPauseInterpretedClaimantInterpreted

Photos and documents

Share the photos, the repair estimate or the proof of loss on screen while you talk about them, so the claimant and the adjuster look at the same page. For a claim with many items, add a list of them to the booking notes, and it reaches the interpreter before the call.

On-site, video or phone

Choosing between video, on-site and phone for an insurance claim

Video suits claims worked from a desk that need photos or papers on screen. Another setting is better in the cases below.

How it works

How to book a video interpreter for an insurance claim

  1. Enter your details and get your instant quote

    Enter the call date, start time, platform and the claimant's language. The price for the booked hours shows right away.

  2. Place your order

    Pay online to confirm. The booking opens in your dashboard, where you add the meeting link and notes such as the claim number, the type of loss and the names involved.

  3. Dispatcher runs and assigns an interpreter

    Our dispatcher assigns an interpreter who has interpreted insurance claims before and confirms the name to you before the call.

  4. Join your session

    The interpreter joins your link as a guest at the booked time and stays for the hours you booked.

What you receive

  • The interpreter's name, confirmed before the call.
  • The meeting link in your project, or a Texliff room we create that opens in the browser.
  • A confirmation of the booking in your dashboard and by email.

Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.

If you also need translations

If you also need documents translated for the claim file

Certified translations come from the same account, delivered as a PDF, and the adjuster can open them on screen during the call.

Not in the list? We translate 37 document types, from passports and bank statements to patents, each with its own page and the same certification.Browse all documents

FAQ

Questions about video interpreters for insurance claims

The ones we hear most often, answered by our dispatch and project-management teams.

Can't find it here?

01Is the call recorded?

We do not record the call unless you ask. If your own team records claim calls, say so in the booking notes.

02Can we use our own company's meeting link?

Yes. Add the link to the booking and the interpreter joins as a guest. If you have none, we create a Texliff room link that opens in the browser.

03What if the claimant cannot join a video call?

Book a phone interpreter instead. The claimant needs only a phone, and everyone dials in with the access code in the confirmation.

04How is a video claim call priced?

By the hour, for the hours you book, and the total shows before you pay. Book enough time for the whole call, since unused time is not refunded and every question and answer is said twice.

05Can the claimant keep the same interpreter on every call?

Name the interpreter in the booking notes. We book the service rather than a particular person, so we take the request into account and assign them when they are available.

06Which languages do you interpret for claims?

70 languages. Spanish, Portuguese, Haitian Creole, Arabic and Korean are among the easiest to schedule, and rare languages such as Burmese or Pashto need more notice.

07Are your Portuguese interpreters certified?

Yes. Court-certified and medically credentialed Portuguese interpreters are assigned to legal and clinical matters — Federal Court Interpreter Certification, state court rosters, CCHI / NBCMI for medical. For community, educational and corporate settings we assign professionally trained interpreters matched to the subject.

08Do you cover all Portuguese dialects?

Brazilian, European and PALOP Portuguese differ in pronunciation, grammar, vocabulary and legal terminology. We confirm the target variety at intake and match the translator or interpreter accordingly.

Start a project

Book an interpreter for your next claims call.

Tell us the date, the platform, the claimant's language and the claim number. We confirm the interpreter's name before the call.