Entèpretasyon sou plasJòjyen

Jòjyen On-Site Interpretation for ajans sèvis sosyal

Georgian interpreters for eligibility appointments, home visits, child welfare interviews and family team meetings. Get your quote in seconds, place your order, and you're all set.

Kòmanse kòmand ou

Apati $92.91

Pa èdtan

Sètifye pou tribinal

Entèprèt

Konfòm ak HIPAA

Tout sesyon klinik yo

Akredite nan domèn medikal

Entèprèt sètifye CCHI ak NBCMI

Demann

Jwenn devi imedyat ou epi pase kòmand

Enter the date, start time, the address of the office or the home, the client's language and the kind of visit. The price for the hours you book shows right away.

Matche

Entèprèt matche ak sitiyasyon an

Our dispatcher looks for interpreters closest to the address and assigns one who has interpreted social services appointments before, or a medically credentialed one for counseling. You see the name before the day.

Konfime nan tablo bò ou ak pa imel

Sou plas

Entèprèt nan kote ou a

The interpreter arrives at the office or the home, meets the caseworker, and interprets for the hours you booked.

An pèsòn, pandan èdtan ou rezève yo

Pri a parèt anvan ou rezève. Chak sesyon pwoteje ak yon akò konfidansyalite; sesyon klinik yo trete dapre HIPAA.

Rezève yon entèprèt

The language

Jwenn Jòjyen right

Georgian community in the U.S.

moun ki pale ameriken
50k+
Booked most in
New York, Los Angeles, Chicago

Where caseworkers book

On-site interpreters for social services agencies at county offices, community agencies and family homes

A caseworker books the address where the client will be, whether an office or a home. A card with a link opens that session's page for in-person visits.

  • Eligibility appointments

    At the county or agency office, the interpreter sits next to the client while the caseworker goes through the application and the proof documents.

    Randevou tipik

    • Benefit applications
    • Proof of income and residence
    • Recertification forms
    Entèpretasyon sou plas pou randevou sèvis sosyal
  • Home visits

    The interpreter reports to the client's address and sits with the family while the caseworker asks questions and goes over the next steps.

    Randevou tipik

    • Questions about the household
    • Talking with the parents
    • Next steps from the caseworker
    Rezève pou sitiyasyon sa a
  • Child welfare interviews

    The interpreter sits with the parents or caregivers while the caseworker asks questions, and a family member never interprets.

    Randevou tipik

    • Questions to parents
    • Caregiver interviews
    • Meetings at the CPS office
    Entèpretasyon sou plas pou entèvyou sèvis pwoteksyon timoun
  • Counseling at community agencies

    A therapist and a client meet at a community mental health center, and the same interpreter can be requested for every session.

    Randevou tipik

    • Individual sessions
    • Family sessions
    • First intake visit
    Entèpretasyon sou plas pou konsèy sante mantal
  • Family team meetings

    The caseworker, the family and the other members of the team meet to make a plan, and the interpreter sits with the parent so the plan is understood.

    Randevou tipik

    • Case planning
    • Reviewing a safety plan
    • Planning supervised contact
    Rezève pou sitiyasyon sa a
  • School enrollment for refugee families

    A caseworker or a school staff member goes through registration with a newly arrived family, and the interpreter sits with the parent.

    Randevou tipik

    • Registration forms
    • Immunization and health records
    • Placement questions
    Entèpretasyon sou plas pou reyinyon enskripsyon lekòl

Visits in person

What to know about in-person interpreters at a social services agency

When in person is used

Social services visits are often held face to face, at a county office, at a community agency or at the family's home. An interpreter who sits in the room lets the caseworker and the client talk to each other directly, so nobody in the family has to interpret for the others. An agency that receives federal funds must provide language help to the clients who need it, and the interpreter comes to whatever address the visit is held at.

Who takes part

A caseworker or an eligibility worker runs the visit, asks the questions and goes through the forms with the client. The client or the parent answers. At a counseling session, a therapist sees the client instead. Other family members may take part in some visits, such as a meeting about a plan. The interpreter sits next to the client.

At the visit5
  • CaseworkerRuns the visit and goes through the forms
  • TherapistSees the client at a counseling session
  • Client or parentAnswers the questions
  • Family memberMay take part, for example in a plan meeting
  • EntèprètSits next to the client
CaseworkerEntèprètClient

The interpreter's role

The interpreter's job is to make the visit as clear for the client as it is for the caseworker, so the questions, the forms and the next steps are all understood. Nothing is shortened, and the interpreter does not skip a hard question or soften an answer. The interpreter takes no side, keeps everything confidential, and does not give advice or explain the agency's decisions.

At a visit

Caseworker asksInterpretedClient answersInterpreted

Home and office visits

Each booking is for one address, so an office appointment and a home visit are two bookings with their own start times. For a home visit, add the names of the people who will be there and where to park. For an office visit, add the room and the check-in steps, and name the forms the caseworker will go through, so the interpreter can read the terms first.

Sou plas, pa videyo oswa pa telefòn

Choosing between on-site, video and phone for social services

A caseworker who is with the client can have the interpreter in the room. Video and phone fit when the people are apart.

Ki jan li fonksyone

How social services agencies book an on-site interpreter

  1. Antre detay yo epi resevwa pri a sou plas

    Choose the date and start time, add the address of the office or the home, and name the client's language and the kind of visit. Each address and each language is its own booking. The price for the booked hours shows right away.

  2. Pase kòmand ou

    Pay online to confirm. The booking opens in your dashboard, where caseworkers add notes such as the room, the check-in steps and the case context.

  3. Sistèm dispatch la fonksyone epi li bay yon entèprèt

    Our dispatcher begins with the interpreters closest to the address and assigns one who has interpreted social services appointments before, or a medically credentialed interpreter for counseling. The name reaches you before the day.

  4. Entèprèt la rive nan kote ou a

    The interpreter arrives at the address, meets the caseworker, and sits with the client for the booked hours.

Sa ou resevwa

  • The interpreter's name before the day, for the family or the office.
  • No travel line for visits inside the interpreter's metro area.
  • A confirmation in your dashboard and by email for each visit.

Chak fichye ak chak sesyon kouvri anba yon NDA epi voye sou yon koneksyon chifre. Dosye klinik yo trete an akò ak HIPAA.

Si ou bezwen tradiksyon tou

If you also need documents translated for a client's file

Certified translations are into English only, come from the same account, and are priced by word count.

Li pa nan lis la? Nou tradui 37 kalite dokiman, depi paspò ak relve bankè jiska patant, chak ak pwòp paj li ak menm sètifikasyon an.Gade tout dokiman yo

FAQ

Questions from social services agencies about on-site interpreters

Sa yo nou tande pi souvan, reponn pa ekip dispatch ak jesyon pwojè nou yo.

Ou pa jwenn sa w ap chèche a?

01Can the interpreter go to a client's home?

Yes. Enter the home address as the venue when you book, and the interpreter reports to that address.

02Can the interpreter go along on a series of home visits in one day?

Not on one booking. Each home is its own session with its own address and start time, and the interpreter interprets at that address.

03Can a family member interpret at a child welfare interview?

A family member should not interpret at a child welfare interview. Book an interpreter for the family, so the parents are heard in their own words.

04Can we ask for the same interpreter at every counseling session?

You can ask for it in the booking notes. A booking is for the service, not for a particular interpreter, so we take the request into account and assign them when they are available.

05How is a long appointment priced?

Hours booked set the price, and you see the total before paying. Book the whole appointment slot, because the interpreter is reserved for it and unused time is not refunded.

06Which languages can a caseworker book in person?

70 languages. Spanish, Arabic, Haitian Creole, Vietnamese, Russian and Portuguese are among the easiest to schedule. Rare languages, such as Burmese or Pashto, and addresses far from a large city need more notice.

07Èske entèprèt Jòjyen Texliff yo sètifye?

Wi. Entèprèt jòjyen ki sètifye pou tribinal epi ki gen kalifikasyon medikal yo asiyen nan zafè legal ak klinik — Sètifikasyon Entèprèt Tribinal Federal, lis tribinal eta yo, CCHI / NBCMI pou medikal. Pou anviwònman kominote, edikasyon ak antrepriz nou bay entèprèt ki resevwa fòmasyon pwofesyonèl ki matche ak sijè a.

Kòmanse yon pwojè

Rezève yon entèprèt sou plas pou pwochen client visit.

Tell us the address, the date, the language and the kind of visit. We confirm the interpreter's name before the day.

Rezève yon entèprèt