Demann
Jwenn devi imedyat ou epi pase kòmand
Enter the call date, start time, the client's language and the reason for the call. The price for the time you book shows right away.
Entèpretasyon pa telefòn (OPI)Fransè
Fransè Phone Interpretation for ajans sèvis sosyal
French interpreters for the eligibility interviews and check-in calls your caseworkers hold with clients. Get your quote in seconds, place your order, and you're all set.
Apati $92.91
Pa èdtan
Sètifye pou tribinal
Entèprèt
Konfòm ak HIPAA
Tout sesyon klinik yo
Akredite nan domèn medikal
Entèprèt sètifye CCHI ak NBCMI
Matche
Entèprèt matche ak sitiyasyon an
Our dispatcher assigns an interpreter who has interpreted social services appointments before, or a medically credentialed one for counseling, and you see the name before the call.
Konfime nan tablo bò ou ak pa imel
Telefòn (OPI)
Entèprèt sou liy lan
At the booked time, the caseworker and the client dial in from any phone, and the interpreter stays on the line for the time you booked.
Nenpòt telefòn, pa bezwen aplikasyon ni lyen
Pri a parèt anvan ou rezève. Chak sesyon pwoteje ak yon akò konfidansyalite; sesyon klinik yo trete dapre HIPAA.
Rezève yon entèprètThe language
Jwenn Fransè right
Entèpretasyon an vire anpil nan entèvyou azil ak tribinal imigrasyon pou aplikan Afrik Lwès / Santral (Kamewoun, DRC, Côte d'Ivoire, Senegal, Gine), plis travay antrepriz ak diplomatik.
Typical Fransè bookings
- Entèvyou azil ak tribinal imigrasyon (DRC, Kamewoun, Gine, Côte d'Ivoire)
- Randevou lopital pou refijye Afrik Lwès yo
- Abitraj komèsyal entènasyonal ak M&A
- Reyinyon diplomatik ak evènman Nasyonzini adjasan yo
- Aerospace ak negosyasyon enèji
- Konferans paran-pwofesè nan Maine, Minnesota ak Ohio
- moun ki pale ameriken
- 1.2M+
- Booked most in
- New York, Miami, Washington DC
- Varieties
- Metropolitan, Québécois, West / Central African
Calls caseworkers make
Phone interpreters for social services agencies for eligibility interviews, check-ins and scheduling
A caseworker can reach a client in the client's language from any desk. A card with a link opens that call's page for phone.
Eligibility interviews held by phone
Many eligibility interviews are held by phone, and the interpreter interprets each question and answer between the worker and the applicant.
Entèpretasyon pa telefòn pou randevou sèvis sosyalApèl tipik
- Application questions
- Household and income questions
- Recertification calls
Calls about documents
A caseworker calls a client about a missing paper or an expired document, and the interpreter interprets as the caseworker explains what to send.
Rezève pou sitiyasyon sa aApèl tipik
- Missing proof of income
- Expired documents
- Where to send papers
Calls about a safety plan
A caseworker calls a parent to check how a safety plan is going, and a family member never interprets the call.
Entèpretasyon pa telefòn pou entèvyou sèvis pwoteksyon timounApèl tipik
- Checking on the plan
- Questions from the parent
- Changes to the plan
Counseling check-ins
A counselor schedules a call with a client between sessions, and the interpreter interprets it.
Entèpretasyon pa telefòn pou konsèy sante mantalApèl tipik
- Short check-in calls
- Scheduled follow-up calls
- Questions about the next session
Enrollment calls
A caseworker or a school staff member calls a newly arrived family about the records to gather and the time of the registration visit.
Entèpretasyon pa telefòn pou reyinyon enskripsyon lekòlApèl tipik
- Records to gather
- Choosing a visit time
- Questions about the school
Scheduling calls
Caseworkers agree the time of the next appointment or home visit with a client, and the interpreter interprets the call.
Rezève pou sitiyasyon sa aApèl tipik
- Next appointment
- Arranging a home visit
- Changing a date
Agency calls
What to know about phone interpreters at a social services agency
When phone is used
Eligibility interviews are often held by phone, and caseworkers also call clients to follow up, to collect documents or to set the next visit. A call is booked ahead for a set time. The client needs only a phone, with no app and no link. Phone also works for a language that nobody near the agency speaks, because the interpreter dials in from wherever they work.
Who is on the line
A caseworker or an eligibility worker places the call. The client or the parent answers, and at a counseling check-in a counselor takes the caseworker's place. A family member can join if they are on the phone as well. The interpreter dials in, so everyone hears each other over one line.
On the line5
- CaseworkerPlaces the call
- CounselorHolds a counseling check-in
- Client or parentAnswers and asks questions
- Family memberCan join by phone
- EntèprètDials in to the call
CaseworkerEntèprètClient
The interpreter's role
Over the phone, the interpreter's job is to give the client the whole call, not a short version of it. The interpreter waits until the caseworker has finished a part, then interprets all of it, and brings the client's reply back the same way. The interpreter stays neutral, keeps the call confidential, and does not give advice or explain the agency's decisions.
On a call
CaseworkerInterpretedClient repliesInterpreted
Before the call
Each confirmation includes the dial-in number and the access code. Nothing can be shown on a call, so a form the client has to fill in must reach them before the call, or the caseworker reads it out. A call that may run long needs a longer booking, because the interpreter is reserved for the booked time and no more.
Sou plas, pa videyo oswa pa telefòn
Choosing between phone, video and on-site for social services
Phone reaches a client wherever they are, but nobody can see a form or a room. Choose by what the meeting needs.
Sou plas
Send an interpreter to the home or the office when the caseworker needs to be in the room with the family.
Entèpretasyon sou plas pou ajans sèvis sosyal
Videyo (VRI)
Video fits a family team meeting or a counseling session, where several people or a shared screen are involved.
Entèpretasyon a distans pa videyo pou ajans sèvis sosyalTelefòn (OPI)
Phone fits eligibility interviews, check-ins and scheduling, when the client needs to be reached and nothing has to be shown.
Ki jan li fonksyone
How social services agencies book a phone interpreter
Antre detay yo epi resevwa pri a sou plas
Choose the call date and start time, and name the client's language and the reason for the call. The price for the booked time is shown at once.
Pase kòmand ou
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share with the client, and notes such as the case context.
Sistèm dispatch la fonksyone epi li bay yon entèprèt
Our dispatcher assigns an interpreter who has interpreted social services appointments before, or a medically credentialed interpreter for counseling, and confirms the name before the call.
Antre nan sesyon ou
At the booked time, the caseworker and the client dial in with the number and the code, and the interpreter interprets the call.
Sa ou resevwa
- The interpreter's name, confirmed before the call.
- A dial-in number and an access code to share with the client.
- A confirmation in your dashboard and by email, with the dial-in details.
Chak fichye ak chak sesyon kouvri anba yon NDA epi voye sou yon koneksyon chifre. Dosye klinik yo trete an akò ak HIPAA.
Si ou bezwen tradiksyon tou
If you also need documents translated before a client call
Nothing can be shown during a call, so translate documents in another language into English and send them beforehand.
Entèvyou USCIS
Birth certificates and marriage certificates, translated before the call so the caseworker can read them.
Lopital ak klinik
Vaccination records and medical records, translated before an enrollment call.
Lekòl ak inivèsite
Academic transcripts and diplomas, translated and sent before the registration.
Li pa nan lis la? Nou tradui 37 kalite dokiman, depi paspò ak relve bankè jiska patant, chak ak pwòp paj li ak menm sètifikasyon an.Gade tout dokiman yoFAQ
Questions from social services agencies about phone interpreters
Sa yo nou tande pi souvan, reponn pa ekip dispatch ak jesyon pwojè nou yo.
Ou pa jwenn sa w ap chèche a?
01What should the client know before the call?
The booked time, the dial-in number and the access code, and that an interpreter will be on the line. The caseworker passes these on when the call is set up.
02Can the interpreter add a relative to the call?
Yes. A relative can be added as a third party once everyone is on the line.
03Can we ask for the same interpreter for a client's calls?
Name the interpreter in the booking notes. We book the service rather than a particular person, so we take the request into account and assign them when they are available.
04Is a family team meeting better by phone or by video?
Video is better, because several people speak and plans or forms are often shown on screen. Phone suits one caseworker talking to one client. A call that turns out to need video can be changed to a video session, subject to the interpreter's availability.
05How is a check-in call priced?
Time booked sets the price, and the total shows before you pay. A check-in that ends early is not refunded for the unused time, because the interpreter is reserved for the whole booking.
06Which languages can a caseworker book by phone?
70 languages. Spanish, Arabic, Haitian Creole, Vietnamese and Russian are the easiest to schedule by phone. Languages such as Burmese or Pashto are rare and need more notice.
07Èske entèprèt Fransè Texliff yo sètifye?
Wi. Entèprèt franse ki sètifye pou tribinal epi ki gen kalifikasyon medikal yo asiyen nan zafè legal ak klinik — Sètifikasyon Entèprèt Tribinal Federal, lis tribinal eta yo, CCHI / NBCMI pou medikal. Pou anviwònman kominote, edikasyon ak antrepriz nou bay entèprèt ki resevwa fòmasyon pwofesyonèl ki matche ak sijè a.
08Èske Texliff kouvri tout dyalèk Fransè yo?
Fransè estanda (Metwopoliten), franse Quebec ak franse Afriken diferan nan leksik, rejis ak konvansyon nimerik. Nou divilge preferans dyalèk lengwis la epi kenbe konsistans tèminoloji atravè yon pwojè.
Lòt lang
Lòt lang for Ajans sèvis sosyal
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
Sèvis entèpretasyon ki gen rapò
Lòt fason nou ka ede w.
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EksploreKòmanse yon pwojè
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Tell us the date, the time, the client's language and the reason for the call. We confirm the interpreter's name before the call.