Demann
Jwenn devi imedyat ou epi pase kòmand
Enter the appointment date, start time and the applicant's language. The price for the time you book shows right away.
Entèpretasyon pa telefòn (OPI)Endi
Endi Phone Interpretation for randevou sèvis sosyal
Hindi interpreters for eligibility interviews by phone, follow-up calls and case check-ins. Get your quote in seconds, place your order, and you're all set.
Apati $92.91
Pa èdtan
Sètifye pou tribinal
Entèprèt
Konfòm ak HIPAA
Tout sesyon klinik yo
Akredite nan domèn medikal
Entèprèt sètifye CCHI ak NBCMI
Matche
Entèprèt matche ak sitiyasyon an
Our dispatcher assigns an interpreter who has interpreted social services appointments before, and you see the name before the call.
Konfime nan tablo bò ou ak pa imel
Telefòn (OPI)
Entèprèt sou liy lan
At the booked time, everyone calls in from any phone. The interpreter stays on the line until the booked time ends.
Nenpòt telefòn, pa bezwen aplikasyon ni lyen
Pri a parèt anvan ou rezève. Chak sesyon pwoteje ak yon akò konfidansyalite; sesyon klinik yo trete dapre HIPAA.
Rezève yon entèprètThe language
Jwenn Endi right
Nou entèprete Hindi pou depozisyon ki enplike travayè teknoloji Ameriken-Endyen, randevou swen sante pou paran ki pi gran nan imigrasyon ki baze sou fanmi, ak entèvyou USCIS.
Typical Endi bookings
- USCIS natiralizasyon ak entèvyou azil
- Depozisyon nan IT / H-1B ki gen rapò ak litij
- Randevou jeryatrik ak ospis pou paran ki pi gran yo
- Tribinal fanmi ak zafè gad
- Evènman relijye-enstitisyon ak maryaj
- moun ki pale ameriken
- 900k+
- Booked most in
- New York, Chicago, Dallas
When phone works
Phone interpreters for social services appointments, from eligibility interviews to check-ins
Part of casework is done by telephone. Caseworkers book a phone interpreter for the situations below.
Eligibility interviews by phone
The caseworker asks the application questions over the phone, and the interpreter is on the same call for the applicant. Add the program and the names of the household members to the booking notes.
Follow-up calls
A caseworker calls to ask for a missing document, to clear up an answer or to explain the next step. Book the time you expect the call to take, with a little margin.
Case check-ins
Caseworkers call clients on an open case to ask how things are going and whether anything has changed. A client without video can still join from any phone.
Phone appointments
What to know about social services appointments by phone with an interpreter
When phone is used
A phone appointment is held when the caseworker and the applicant do not need to see each other or look at a document together. The usual phone appointment is a run of questions and answers, such as an eligibility interview or a follow-up call. Phone is also chosen when no interpreter for the language works nearby, since interpreters dial in from anywhere. An appointment that needs a form on screen is better held by video.
Who is on the line
The caseworker or eligibility worker leads the call and asks the questions on the application. The applicant answers from their own phone, and a family member sometimes joins. The interpreter dials in as well and stays on the line for the whole call, so each side hears the other in their own language.
On the line4
- CaseworkerLeads the call, asks the questions
- ApplicantAnswers from any phone
- Family memberSometimes joins
- EntèprètDials in and stays on the line
CaseworkerEntèprètApplicant
The interpreter's role
Without video, a phone call depends on turns. Each speaker finishes a part and pauses, and the interpreter then interprets that part in full for the other person. The interpreter is neutral. Anything heard on the call stays private, and the interpreter does not advise the applicant or say what a rule means.
The caseworker's turn
CaseworkerPran yon pozInterpreted
The applicant's turn
ApplicantPran yon pozInterpreted
Before the call
Your confirmation holds a dial-in number and an access code, so share both with the applicant before the call. The caseworker cannot see paper documents, so ask the applicant to keep the ones the caseworker will ask about within reach. If the call turns out to need video, we can change the booking, subject to the interpreter's availability.
Sou plas, pa videyo oswa pa telefòn
Choosing between phone, video and on-site for social services appointments
Phone works when the appointment is questions and answers. Choose video or on-site when people need to look at something together or meet at one address.
Sou plas
For a home visit or a desk interview at the agency office, book an interpreter in person.
Entèpretasyon sou plas pou randevou sèvis sosyal
Videyo (VRI)
Video is better when the applicant goes through a form or documents with the caseworker on screen.
Entèpretasyon a distans pa videyo pou randevou sèvis sosyalTelefòn (OPI)
Phone fits eligibility interviews, follow-up calls and check-ins where the applicant can answer without showing a document.
Ki jan li fonksyone
How to book a phone interpreter for a social services appointment
Antre detay yo epi resevwa pri a sou plas
Enter the date, start time and the applicant's language. The price for the booked time shows right away.
Pase kòmand ou
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share with the applicant.
Sistèm dispatch la fonksyone epi li bay yon entèprèt
Our dispatcher assigns an interpreter who has interpreted social services appointments before, and confirms the name to you.
Antre nan sesyon ou
At the booked time, the caseworker and the applicant dial in with the interpreter, and the call runs for the time you booked.
Sa ou resevwa
- The interpreter's name, confirmed before the call.
- A dial-in number and an access code, kept in your project.
- A confirmation by email and in your dashboard.
Chak fichye ak chak sesyon kouvri anba yon NDA epi voye sou yon koneksyon chifre. Dosye klinik yo trete an akò ak HIPAA.
Si ou bezwen tradiksyon tou
If you also need documents translated before the call
A caseworker on the phone cannot look at the applicant's papers, so documents in another language are best translated and sent before the call.
Entèvyou USCIS
Birth, marriage and divorce certificates, sent to the caseworker in English before the interview.
Lopital ak klinik
Medical or vaccination records, translated before the call when the program asks for them.
Reyinyon ak negosyasyon
Financial statements in English before the call, so the caseworker has the figures in front of them.
Li pa nan lis la? Nou tradui 37 kalite dokiman, depi paspò ak relve bankè jiska patant, chak ak pwòp paj li ak menm sètifikasyon an.Gade tout dokiman yoFAQ
Questions about phone interpreters for social services appointments
Sa yo nou tande pi souvan, reponn pa ekip dispatch ak jesyon pwojè nou yo.
Ou pa jwenn sa w ap chèche a?
01Does the applicant need an app or a smartphone?
No. Everyone dials in from any phone, using the number and the access code in the confirmation.
02Can someone join the call after it starts?
Yes. Once everyone is on the line, the interpreter can add a third party to the call, such as a family member.
03Is the call recorded?
We do not record calls unless you ask. Every call is covered by an NDA, and connections are encrypted.
04How is a phone appointment priced?
You pay for the time you book, with the total shown before you pay. The interpreter is reserved for the whole booking, so unused time is not refunded.
05Which languages do you interpret by phone?
70 languages, into and out of English. Spanish, Arabic, Mandarin, Haitian Creole and Vietnamese are the easiest to schedule, and rare languages need more notice.
06Èske entèprèt Endi Texliff yo sètifye?
Wi. Entèprèt endi ki sètifye pou tribinal epi ki gen kalifikasyon medikal yo asiyen nan zafè legal ak klinik — Sètifikasyon Entèprèt Tribinal Federal, lis tribinal eta yo, CCHI / NBCMI pou medikal. Pou anviwònman kominote, edikasyon ak antrepriz nou bay entèprèt ki resevwa fòmasyon pwofesyonèl ki matche ak sijè a.
Lòt lang
Lòt lang for Randevou sèvis sosyal
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
Sèvis entèpretasyon ki gen rapò
Lòt fason nou ka ede w.
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EksploreKòmanse yon pwojè
Rezève yon entèprèt pa telefòn pou pwochen social services appointment.
Tell us the date, the time and the applicant's language. We confirm the interpreter's name before the call.