01Does the mediator need to know an interpreter is coming?
It helps. Send the mediator the interpreter's name from our confirmation, so the mediator can plan the breakout rooms with the interpreter in mind.
02Which video platforms can the interpreter join?
Zoom, Microsoft Teams, Google Meet or the platform the mediator uses. If the mediator has not set one up, we create a link to the Texliff room, which opens in the browser with nothing to install.
03What if the other party also needs an interpreter in a different language?
One booking covers English and one other language. A second language needs its own booking, and both bookings can use the same mediation link.
04How is a mediation by video priced?
The price is per hour for the hours you book, and you see the total before you pay. Book the time the mediator has set aside, because the interpreter is reserved for the whole booking and unused time is not refunded.
05Is what the interpreter hears kept confidential?
The interpreter works under an NDA, connections are encrypted, and sessions are not recorded unless you ask.
06Which languages do you cover for mediations by video?
70 languages. Spanish, Mandarin, Vietnamese, Arabic and Russian are the easiest to schedule. Rare languages such as Burmese or Pashto need more notice.
07Èske entèprèt Grèk Texliff yo sètifye?
Wi. Entèprèt grèk ki sètifye pou tribinal epi ki gen kalifikasyon medikal yo asiyen nan zafè legal ak klinik — Sètifikasyon Entèprèt Tribinal Federal, lis tribinal eta yo, CCHI / NBCMI pou medikal. Pou anviwònman kominote, edikasyon ak antrepriz nou bay entèprèt ki resevwa fòmasyon pwofesyonèl ki matche ak sijè a.