Demann
Jwenn devi imedyat ou epi pase kòmand
Enter the call date, start time and the claimant's language, then add the claim number to the notes. The price for the time you book shows right away.
Entèpretasyon pa telefòn (OPI)Kreyòl ayisyen
Kreyòl ayisyen Phone Interpretation for reklamasyon asirans
Haitian Creole interpreters for first reports, status updates, decisions and document requests on a claim. Get your quote in seconds, place your order, and you're all set.
Apati $92.91
Pa èdtan
Sètifye pou tribinal
Entèprèt
Konfòm ak HIPAA
Tout sesyon klinik yo
Akredite nan domèn medikal
Entèprèt sètifye CCHI ak NBCMI
Matche
Entèprèt matche ak sitiyasyon an
Our dispatcher assigns an interpreter with experience in insurance claims, and the name is in your confirmation before the call.
Konfime nan tablo bò ou ak pa imel
Telefòn (OPI)
Entèprèt sou liy lan
At the booked time, everyone dials in with the access code. The interpreter stays on the line for the time you booked.
Nenpòt telefòn, pa bezwen aplikasyon ni lyen
Pri a parèt anvan ou rezève. Chak sesyon pwoteje ak yon akò konfidansyalite; sesyon klinik yo trete dapre HIPAA.
Rezève yon entèprètThe language
Jwenn Kreyòl ayisyen right
Nou entèprete kreyòl ayisyen pou dosye tribinal imigrasyon, randevou lopital ak matènite, reyinyon IEP ak admisyon nan sèvis sosyal.
Typical Kreyòl ayisyen bookings
- Mèt tribinal imigrasyon ak odyans endividyèl
- TPS ak entèvyou azil
- Randevou lopital ak OB/GYN
- Reyinyon IEP lekòl yo ak konferans paran yo
- Resepsyon sèvis sosyal ak SNAP
- IME travayè yo nan Ospitalite ak agrikilti
- moun ki pale ameriken
- 900k+
- Booked most in
- Miami, New York, Boston
- Varieties
- Kreyòl ayisyen diferan de franse. Gen kliyan entèpretasyon ki konn rezève "franse" pa erè; nou detekte sa depi nan resepsyon demann lan.
Calls we interpret
Phone interpreters for insurance claim calls, from the first report to settlement offers
Phone fits calls made of questions and answers. Four of them come up at different points in a claim.
First report of a claim
The claimant or policyholder reports the loss and gives the date, the place and the people involved. The adjuster needs those details exactly, so names, dates and numbers are interpreted in full.
Status updates
The adjuster tells the claimant where the claim stands and what is still needed. A status call can be short, and the claimant can ask about the next step.
Explaining a decision
When the insurer accepts or denies a claim, or makes a settlement offer, the adjuster explains it to the claimant by phone. The interpreter interprets the explanation and the claimant's questions, without adding advice.
Requests for documents
The adjuster asks for photos, receipts or forms. The interpreter interprets the request and the claimant's answer about what they have and how they can send it.
Claim calls by phone
What to know about claim calls by phone with an interpreter
When phone is used
Phone suits claim calls that are questions and answers, such as reporting a loss, checking on progress or hearing a decision. The adjuster and the claimant call in from wherever they are, and the interpreter dials in from anywhere in the US, which helps when no interpreter for the language works near the claimant. Nobody can look at a photo or a form during the call, so a step that needs documents is better by video.
Who is on the line
The adjuster leads the call, and the claimant or policyholder answers and asks questions. A public adjuster, an attorney or a family member can listen in or speak for the claimant. The interpreter dials in to the same line and can add another person once everyone is on it.
On the line4
- AdjusterLeads the call
- ClaimantAnswers and asks questions
- RepresentativeCan listen in or speak for the claimant
- EntèprètDials in and can add a person to the call
AdjusterEntèprètClaimant
The interpreter's role
The interpreter makes the call as clear as it would be in one language. Everything is heard and nothing is seen, so each speaker says a short part and pauses. The interpreter then says that part in the other language, in the first person, so each side hears the other's own words. The interpreter is neutral, keeps the call confidential, and does not comment on the claim or the offer.
The adjuster's part
AdjusterPran yon pozInterpreted
The claimant's answer
ClaimantPran yon pozInterpreted
Names, numbers and dates
Amounts and dates are easy to mishear without a page in front of you. Put the claim number, the names involved and any amounts the adjuster plans to mention in the booking notes, so the interpreter reads them before the call. If the call turns out to need photos or forms on screen, we can change the booking to video, subject to the interpreter's availability.
Sou plas, pa videyo oswa pa telefòn
Choosing between phone, video and on-site for an insurance claim
Phone needs no setup, but nobody can see a photo or a form. Choose by what the call has to show.
Sou plas
Book an interpreter in person for a visit to damaged property, or for a claimant who is not comfortable on a phone or video call.
Entèpretasyon sou plas pou reklamasyon asirans
Videyo (VRI)
Video is better when the adjuster and the claimant go through photos, estimates or forms together.
Entèpretasyon a distans pa videyo pou reklamasyon asiransTelefòn (OPI)
Phone fits a first report, a status update or a decision that the adjuster explains in words.
Ki jan li fonksyone
How to book a phone interpreter for an insurance claim
Antre detay yo epi resevwa pri a sou plas
Enter the call date, start time and the claimant's language. The price for the booked time shows right away.
Pase kòmand ou
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share, and a place for notes such as the claim number.
Sistèm dispatch la fonksyone epi li bay yon entèprèt
Our dispatcher assigns an interpreter with experience in insurance claims and confirms the name to you.
Antre nan sesyon ou
Everyone calls in at the booked time, and the interpreter stays on the line until the booked time ends.
Sa ou resevwa
- The interpreter's name, sent to you before the call.
- A dial-in number and an access code kept in your project.
- A confirmation in your dashboard and by email, with the notes you added.
Chak fichye ak chak sesyon kouvri anba yon NDA epi voye sou yon koneksyon chifre. Dosye klinik yo trete an akò ak HIPAA.
Si ou bezwen tradiksyon tou
If you also need documents translated before the call
Nothing can be shown on a phone call, so documents in another language are better translated and sent to the adjuster first.
Lopital ak klinik
Medical records, translated and sent ahead so the adjuster reads the treatment history before the call.
Tribinal ak depozisyon
Sworn statements from the claimant, translated and sent ahead so the adjuster can ask about them.
Reyinyon ak negosyasyon
Financial statements and contracts for a business claim, translated before the adjuster asks about the figures.
Li pa nan lis la? Nou tradui 37 kalite dokiman, depi paspò ak relve bankè jiska patant, chak ak pwòp paj li ak menm sètifikasyon an.Gade tout dokiman yoFAQ
Questions about phone interpreters for insurance claims
Sa yo nou tande pi souvan, reponn pa ekip dispatch ak jesyon pwojè nou yo.
Ou pa jwenn sa w ap chèche a?
01How far ahead should we book a claim call?
At least 48 to 72 hours ahead, and earlier if you can.
02Do you interpret recorded statements by phone?
Yes. A recorded statement is a separate, formal step, so book it as its own session and say in the notes that the adjuster will record it.
03How is a phone claim call priced?
By the time you book, and the total shows before you pay. A call with an interpreter takes longer than one in English, so book more time than the same call would need in English.
04Can one interpreter work with two claimants who speak different languages?
No. Each language needs its own interpreter and its own booking.
05Which languages do you interpret by phone?
70 languages. Spanish, Mandarin, Tagalog, French and Vietnamese are among the easiest to schedule, and rare languages such as Pashto need more notice.
06Èske entèprèt Kreyòl ayisyen Texliff yo sètifye?
Wi. Entèprèt kreyòl ayisyen ki sètifye pou tribinal epi ki gen kalifikasyon medikal yo asiyen nan zafè legal ak klinik — Sètifikasyon Entèprèt Tribinal Federal, lis tribinal eta yo, CCHI / NBCMI pou medikal. Pou anviwònman kominote, edikasyon ak antrepriz nou bay entèprèt ki resevwa fòmasyon pwofesyonèl ki matche ak sijè a.
Lòt lang
Lòt lang for Reklamasyon asirans
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
Sèvis entèpretasyon ki gen rapò
Lòt fason nou ka ede w.
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EksploreKòmanse yon pwojè
Rezève yon entèprèt pa telefòn pou pwochen claim call.
Tell us the date, the time, the claimant's language and the claim number. We send you the interpreter's name before the call.