Video interpretation (VRI)Thai
Thai interpreters for claim interviews, recorded statements, examinations and hearings by video. Get your quote in seconds, place your order, add your meeting link, and you're all set.
Starting at $92.91
Per hour
Court-certified
Interpreters
HIPAA-aligned
All clinical sessions
Medically credentialed
CCHI and NBCMI certified interpreters
Request
Enter the date, start time, platform, the claimant's language and the kind of session, such as a claim interview or an examination. The price for the hours you book shows right away.
Zoom, Microsoft Teams, Google Meet or the Texliff room
Match
Our dispatcher assigns an interpreter matched to the session, with claims experience for interviews and statements, medical credentials for examinations and court certification for hearings. You see the name before the session.
Confirmed in your dashboard and by email
Video (VRI)
At the booked time the interpreter joins the link as a guest, and stays on the call for the whole booking.
Any device, interpreters from all 50 states
The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.
Book an interpreterThe language
Los Angeles (Thai Town), Las Vegas, Chicago, NYC, Houston and Oakland have established Thai-American communities.
Typical Thai bookings
Sessions insurers book
Claims units usually book one of six sessions, and the cards link to the pages for them by video.
The interpreter joins the adjuster's video call with a claimant or policyholder who speaks another language.
Typical sessions
The interpreter is named at the start of the recording and interprets each question and answer in the first person.
Typical sessions
A medically credentialed interpreter joins the examiner's video exam or records interview, and works for neither the insurer nor the claimant.
Typical sessions
A court-certified interpreter joins hearings held by video, and we ask for the state and the board when you book.
Typical sessions
A court-certified interpreter joins on the court reporter's link, and the court reporter swears the interpreter in as at a deposition.
Typical sessions
A medically credentialed interpreter joins long-term disability evaluations that the examiner holds by video, including psychological ones.
Typical sessions
Interpreters at an insurer
Claims units use video when the claimant and the adjuster are in different places, for example when the claim is handled in one state and the claimant lives in another. Video also suits recorded statements and examinations that the examiner gives remotely. When no interpreter for the claimant's language works near the claimant, video is the other choice, because the interpreter can join from anywhere in the US.
The adjuster or investigator asks the questions and records what the claimant says. The claimant or policyholder describes the loss or injury in their own language. In an examination, the examining doctor takes the history and gives the instructions for the exam. The interpreter joins as one more participant and speaks to each side in their language.
The interpreter works for neither the insurer nor the claimant. Every question is interpreted in full for the claimant, and every answer in full for the adjuster, in the first person, so the file holds the claimant's own words. The interpreter does not explain coverage, comment on a claim decision or answer for the claimant, and keeps what they hear confidential.
Question and answer
Add the claim number, the claimant's name and the kind of session to the booking notes, so the interpreter can prepare. A recorded statement, an examination and a hearing on the same claim are separate sessions, and each is its own booking. Names of treating providers help the interpreter prepare for medical terms.
On-site, video or phone
Video suits most claim interviews and statements. Another setting is better when the adjuster has to be at the loss, or when the claimant has no video.
In person is the better choice for a home inspection after damage, or for an exam where the doctor needs to see the claimant.
On-Site Interpretation for Insurance CompaniesVideo fits interviews, statements and exams where the adjuster or examiner and the claimant are in different places.
Phone fits first reports and status calls, and recorded statements taken on the adjuster's recorded line.
Phone Interpretation for Insurance CompaniesHow it works
Enter your details and get your instant quote
Enter the date, start time, platform, the claimant's language and the kind of session. The price for the booked hours shows right away.
Place your order
Pay online to confirm. In the dashboard, add the claim number, the names of the parties and the meeting link.
Dispatcher runs and assigns an interpreter
Our dispatcher assigns an interpreter matched to the session and confirms the name to you before it starts.
Join your session
The interpreter joins the link as a guest when the session starts. For a recorded statement, the interpreter is named at the start of the recording.
What you receive
Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.
If you also need translations
Certified translations come from the same account, delivered as a PDF in English.
Medical records from clinics abroad, translated for the examiner and the adjuster.
Affidavits, contracts and text messages in another language, translated for a disputed claim or an examination under oath.
Financial statements and company records submitted with a business or property claim.
Not in the list? We translate 37 document types, from passports and bank statements to patents, each with its own page and the same certification.Browse all documentsFAQ
The ones we hear most often, answered by our dispatch and project-management teams.
Can't find it here?
Yes. Add the link to the booking, and the interpreter joins as a guest on Zoom, Microsoft Teams or Google Meet. Without a link, we create a Texliff room that opens in the browser.
Book a phone session for that claimant instead. Everyone dials in to the number in your confirmation, with no app or link.
No. A second language needs its own booking, and both bookings can share the same link.
By the hour, for the hours you book, and the total shows before you pay. Book enough time for a statement or an examination, because every question and answer is said twice and unused time is not refunded.
Yes. Every session is covered by an NDA, connections are encrypted, and sessions are not recorded unless you ask. Clinical sessions are handled in line with HIPAA.
70 languages. Spanish, Mandarin, Vietnamese and Arabic are the easiest to schedule, and rare languages such as Burmese or Pashto need more notice.
Yes. Court-certified and medically credentialed Thai interpreters are assigned to legal and clinical matters — Federal Court Interpreter Certification, state court rosters, CCHI / NBCMI for medical. For community, educational and corporate settings we assign professionally trained interpreters matched to the subject.
Other languages
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExploreStart a project
Tell us the date, the platform, the claimant's language and the kind of session. We confirm the interpreter's name before it starts.
Linguist network
Browse selected Thai interpreters available through the Texliff network.
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