Video interpretation (VRI)Thai
Thai interpreters for recorded statements on video, from the opening of the recording to photos and forms on screen. Get your quote in seconds, place your order, add your meeting link, and you're all set.
Starting at $92.91
Per hour
Court-certified
Interpreters
HIPAA-aligned
All clinical sessions
Medically credentialed
CCHI and NBCMI certified interpreters
Request
Enter the statement date, start time, platform and the language of the person giving it, then add the claim number to the notes. The price for the hours you book shows right away.
Zoom, Microsoft Teams, Google Meet or the Texliff room
Match
Our dispatcher assigns an interpreter who has interpreted recorded statements before, and the name is in your confirmation before the statement.
Confirmed in your dashboard and by email
Video (VRI)
The interpreter joins the adjuster's link as a guest at the booked time, is identified when the recording starts, and stays for the hours you booked.
Any device, interpreters from all 50 states
The price shows before you book. Every session is covered by an NDA; clinical sessions are handled in line with HIPAA.
Book an interpreterThe language
Los Angeles (Thai Town), Las Vegas, Chicago, NYC, Houston and Oakland have established Thai-American communities.
Typical Thai bookings
Parts of a statement
The interpreter interprets every part of a statement. Four parts show what the adjuster goes through on a video call.
At the start, the interpreter is identified on the recording, before the first question. The interpreter then interprets the adjuster's opening questions in full, and the person's answers go back into English in the first person.
The adjuster asks how the loss happened, when and where. Each question and answer is interpreted, so the recording holds the person's own account in the order the person tells it.
When someone was hurt, the adjuster asks about the injury, the doctors and the treatment so far. A list of the providers in the claim file helps the interpreter prepare.
On video, the adjuster can show a photo or a form on screen and ask about it. The interpreter interprets the questions about what is shown and the answers.
Statements on video
A recorded statement is taken by video when the adjuster wants to see the person, or to show a photo or a form while asking about it. The adjuster sends a link, and the person joins from a phone, a tablet or a computer. Video also helps when the person lives far away or speaks a language with no interpreter nearby, since our interpreters join from anywhere in the US.
The adjuster or investigator leads the questions and makes the recording. The insured person, the claimant or a witness answers on the same call. An attorney or a public adjuster sometimes joins to listen. The interpreter joins as a guest and is identified at the start of the recording.
The interpreter's job is to put the person's words on the recording as the person said them. Each question goes into the person's language and each answer into English, in the first person, so a transcript reads as the person's own statement. Nothing is left out, softened or added. The interpreter is neutral, keeps the call confidential, and does not tell the person how to answer.
Each question
Add the adjuster's meeting link to the booking, and say in the notes that the call will be recorded. The adjuster makes the recording, and Texliff does not record the session unless you ask. If the adjuster has no link yet, add it to the project later, or ask for a Texliff room that opens in the browser.
On-site, video or phone
Video suits a statement where the adjuster wants a face or a photo on screen. The other settings fit the cases below.
Book an interpreter in person when the person has no device for video, or the adjuster takes the statement at a home or an office.
On-Site Interpretation for Recorded StatementsVideo fits a statement where the adjuster wants to see the person or show a photo or a form while asking.
Phone fits most statements, which are questions and answers on the adjuster's recorded line.
Phone Interpretation for Recorded StatementsHow it works
Enter your details and get your instant quote
Enter the statement date, start time, platform and the language of the person giving it. The price for the booked hours shows right away.
Place your order
Pay online to confirm. The booking opens in your dashboard, where you add the adjuster's meeting link and notes such as the claim number and the names involved.
Dispatcher runs and assigns an interpreter
Our dispatcher assigns an interpreter who has interpreted recorded statements before and confirms the name to you.
Join your session
The interpreter joins your link as a guest at the booked time and is identified when the recording starts. The interpreter stays for the hours you booked.
What you receive
Every file and session is covered by an NDA and sent over an encrypted connection. Clinical matters are handled in line with HIPAA.
If you also need translations
Certified translations come from the same account, delivered as a PDF the adjuster can show on screen during the statement.
Earlier written statements and text messages in the person's language, translated so the adjuster can ask about them on screen.
Medical records from clinics abroad, translated for statements about an injury.
Company contracts and financial statements, translated for a statement about a business claim.
Not in the list? We translate 37 document types, from passports and bank statements to patents, each with its own page and the same certification.Browse all documentsFAQ
The ones we hear most often, answered by our dispatch and project-management teams.
Can't find it here?
Yes. Add the link to the booking, and the interpreter joins as a guest on Zoom, Microsoft Teams or Google Meet. With no link, we create a Texliff room and add it to the project.
Not with a Texliff room link, which opens in the browser. A link from your own platform works the way it does for any guest.
Cancellation is in writing. You get a full refund more than seven days before, 75% between seven days and 48 hours before, and no refund in the last 48 hours.
By the hour, for the hours you book, and the total shows before you pay. Book more time than the same statement would take in English, because every question and answer is said twice and unused time is not refunded.
Book a phone interpreter instead, and everyone dials in from any phone. When the adjuster can visit, an interpreter in person works as well.
70 languages. Spanish, Mandarin, Arabic, Russian and Portuguese are among the easiest to schedule, and rare languages such as Burmese or Pashto need more notice.
Yes. Court-certified and medically credentialed Thai interpreters are assigned to legal and clinical matters — Federal Court Interpreter Certification, state court rosters, CCHI / NBCMI for medical. For community, educational and corporate settings we assign professionally trained interpreters matched to the subject.
Other languages
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
Related interpretation services
On-site, video and phone Thai interpreters for courts, hospitals, USCIS interviews, schools and workplaces, in every state.
ExploreThai interpreters experienced in claims join adjuster and claimant calls on Zoom, Teams or Google Meet.
ExploreThai video interpreters for eligibility interviews, recertifications and case planning meetings with a caseworker.
ExploreThai video interpreters for family team meetings, case plan reviews and planning for supervised contact.
ExploreStart a project
Tell us the date, the platform, the person's language and the claim number. We confirm the interpreter's name before the statement.
Linguist network
Browse selected Thai interpreters available through the Texliff network.
7 professional profiles
Interpreter
Interpreter
Interpreter
Interpreter
Interpreter
Interpreter
Interpreter
