提交需求
获取即时报价并下单
Enter the call date, start time, the client's language and the reason for the call. The price for the time you book shows right away.
电话口译（OPI）阿拉伯语
阿拉伯语 Phone Interpretation for 社会服务机构
Arabic interpreters for the eligibility interviews and check-in calls your caseworkers hold with clients. Get your quote in seconds, place your order, and you're all set.
92.91 美元起
按小时计价
法院认证
口译员
符合 HIPAA
所有临床口译场次
具备医疗资质
持 CCHI 和 NBCMI 认证的口译员
匹配
按场合匹配口译员
Our dispatcher assigns an interpreter who has interpreted social services appointments before, or a medically credentialed one for counseling, and you see the name before the call.
通过账户面板和邮件确认
电话 (OPI)
电话口译员
At the booked time, the caseworker and the client dial in from any phone, and the interpreter stays on the line for the time you booked.
任何电话均可，无需应用或链接
预约前即可看到价格。每个场次均受保密协议保护；临床场次按 HIPAA 要求处理。
预约口译员The language
得到 阿拉伯语 right
口译方面，我们覆盖法庭、庇护申请面谈和医院等场合。我们会按说话者的具体方言——伊拉克、埃及、黎凡特、海湾、苏丹、北非——进行匹配，而不是笼统地按“阿拉伯语”安排，这是客户经常忽略的一点。
Typical 阿拉伯语 bookings
- 庇护面谈和 USCIS 可信恐惧筛查
- 移民法庭庭长和个人听证会
- 医院和行为健康预约（创伤后应激障碍、妇产科）
- 安置机构吸纳和福利登记
- 联邦刑事诉讼和国家安全事务
- 家长会和个别化教育计划
- 美国发言人
- 1.2M+
- Booked most in
- Detroit, New York, Los Angeles
- Varieties
- MSA, Egyptian, Levantine, Iraqi, Gulf, Maghrebi, Sudanese
Calls caseworkers make
Phone interpreters for social services agencies for eligibility interviews, check-ins and scheduling
A caseworker can reach a client in the client's language from any desk. A card with a link opens that call's page for phone.
Eligibility interviews held by phone
Many eligibility interviews are held by phone, and the interpreter interprets each question and answer between the worker and the applicant.
社会服务预约电话口译常见通话
- Application questions
- Household and income questions
- Recertification calls
Calls about documents
A caseworker calls a client about a missing paper or an expired document, and the interpreter interprets as the caseworker explains what to send.
为该场合预约常见通话
- Missing proof of income
- Expired documents
- Where to send papers
Calls about a safety plan
A caseworker calls a parent to check how a safety plan is going, and a family member never interprets the call.
儿童保护服务面谈电话口译常见通话
- Checking on the plan
- Questions from the parent
- Changes to the plan
Counseling check-ins
A counselor schedules a call with a client between sessions, and the interpreter interprets it.
心理健康咨询电话口译常见通话
- Short check-in calls
- Scheduled follow-up calls
- Questions about the next session
Enrollment calls
A caseworker or a school staff member calls a newly arrived family about the records to gather and the time of the registration visit.
入学登记会面电话口译常见通话
- Records to gather
- Choosing a visit time
- Questions about the school
Scheduling calls
Caseworkers agree the time of the next appointment or home visit with a client, and the interpreter interprets the call.
为该场合预约常见通话
- Next appointment
- Arranging a home visit
- Changing a date
Agency calls
What to know about phone interpreters at a social services agency
When phone is used
Eligibility interviews are often held by phone, and caseworkers also call clients to follow up, to collect documents or to set the next visit. A call is booked ahead for a set time. The client needs only a phone, with no app and no link. Phone also works for a language that nobody near the agency speaks, because the interpreter dials in from wherever they work.
Who is on the line
A caseworker or an eligibility worker places the call. The client or the parent answers, and at a counseling check-in a counselor takes the caseworker's place. A family member can join if they are on the phone as well. The interpreter dials in, so everyone hears each other over one line.
On the line5
- CaseworkerPlaces the call
- CounselorHolds a counseling check-in
- Client or parentAnswers and asks questions
- Family memberCan join by phone
- 口译员Dials in to the call
Caseworker口译员Client
The interpreter's role
Over the phone, the interpreter's job is to give the client the whole call, not a short version of it. The interpreter waits until the caseworker has finished a part, then interprets all of it, and brings the client's reply back the same way. The interpreter stays neutral, keeps the call confidential, and does not give advice or explain the agency's decisions.
On a call
CaseworkerInterpretedClient repliesInterpreted
Before the call
Each confirmation includes the dial-in number and the access code. Nothing can be shown on a call, so a form the client has to fill in must reach them before the call, or the caseworker reads it out. A call that may run long needs a longer booking, because the interpreter is reserved for the booked time and no more.
现场、视频或电话
Choosing between phone, video and on-site for social services
Phone reaches a client wherever they are, but nobody can see a form or a room. Choose by what the meeting needs.
现场
Send an interpreter to the home or the office when the caseworker needs to be in the room with the family.
社会服务机构现场口译
视频（VRI）
Video fits a family team meeting or a counseling session, where several people or a shared screen are involved.
社会服务机构远程视频口译电话 (OPI)
Phone fits eligibility interviews, check-ins and scheduling, when the client needs to be reached and nothing has to be shown.
它是如何运作的
How social services agencies book a phone interpreter
填写需求，即时获取报价
Choose the call date and start time, and name the client's language and the reason for the call. The price for the booked time is shown at once.
下单
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share with the client, and notes such as the case context.
调度系统启动并指派口译员
Our dispatcher assigns an interpreter who has interpreted social services appointments before, or a medically credentialed interpreter for counseling, and confirms the name before the call.
加入您的口译场次
At the booked time, the caseworker and the client dial in with the number and the code, and the interpreter interprets the call.
您会收到什么
- The interpreter's name, confirmed before the call.
- A dial-in number and an access code to share with the client.
- A confirmation in your dashboard and by email, with the dial-in details.
每份文件和每个场次均受 NDA 保护，并通过加密连接传输。临床事务按 HIPAA 要求处理。
如果您还需要翻译
If you also need documents translated before a client call
Nothing can be shown during a call, so translate documents in another language into English and send them beforehand.
USCIS 面谈
Birth certificates and marriage certificates, translated before the call so the caseworker can read them.
医院与诊所
Vaccination records and medical records, translated before an enrollment call.
学校与大学
Academic transcripts and diplomas, translated and sent before the registration.
不在列表中？我们翻译 37 种文件类型，从护照、银行对账单到专利，每种都有自己的页面和同样的认证。浏览全部文件常见问题
Questions from social services agencies about phone interpreters
我们最常听到的问题是由我们的调度和项目管理团队回答的。
没找到您要的答案？
01What should the client know before the call?
The booked time, the dial-in number and the access code, and that an interpreter will be on the line. The caseworker passes these on when the call is set up.
02Can the interpreter add a relative to the call?
Yes. A relative can be added as a third party once everyone is on the line.
03Can we ask for the same interpreter for a client's calls?
Name the interpreter in the booking notes. We book the service rather than a particular person, so we take the request into account and assign them when they are available.
04Is a family team meeting better by phone or by video?
Video is better, because several people speak and plans or forms are often shown on screen. Phone suits one caseworker talking to one client. A call that turns out to need video can be changed to a video session, subject to the interpreter's availability.
05How is a check-in call priced?
Time booked sets the price, and the total shows before you pay. A check-in that ends early is not refunded for the unused time, because the interpreter is reserved for the whole booking.
06Which languages can a caseworker book by phone?
70 languages. Spanish, Arabic, Haitian Creole, Vietnamese and Russian are the easiest to schedule by phone. Languages such as Burmese or Pashto are rare and need more notice.
07你们的阿拉伯语口译员是否经过认证？
是的。法院认证且具备医疗资质的阿拉伯语口译员会被安排处理法律和临床事务 — 联邦法院口译员认证、州法院名册，以及医疗领域的 CCHI / NBCMI。对于社区、教育和企业环境，我们指派经过专业培训的与主题相匹配的口译员。
08你们是否覆盖所有阿拉伯语方言？
我们区分现代标准阿拉伯语（MSA）以及伊拉克、海湾、埃及、黎凡特（叙利亚/黎巴嫩/巴勒斯坦/约旦）、苏丹和北非（马格里布）等方言。现代标准阿拉伯语用于书面材料，但在即席口译中很少显得自然。
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探索开始一个项目
预订电话口译员，加入您的下一次client call.
Tell us the date, the time, the client's language and the reason for the call. We confirm the interpreter's name before the call.