01Can the interpreter join the school's conference link?
Yes. Add the link to the booking, and the interpreter joins it as a guest on Zoom, Microsoft Teams or Google Meet. If the school has no link, we create one in the Texliff room and add it to the project.
02How does a parent join the Texliff room?
The school sends the room link, and the parent opens it in a browser without installing anything. The interpreter joins the same link.
03Can the teacher show a report card on screen?
If the platform allows screen sharing, yes. The teacher can show a report card or a piece of work, and the interpreter interprets what is said about it.
04What if a family does not join its slot?
The interpreter stays for the hours you booked and is there for the next family. Time you do not use is not refunded, since the interpreter is held for the whole booking.
05How is a video conference day priced?
Video sessions are priced by the hour for the hours you book, and the total shows before you pay. Book the full length of the schedule, from the first slot to the last.
06Which languages can we book for a video conference?
70 languages. Spanish, Mandarin, Arabic and Vietnamese are the easiest to schedule, and rare languages such as Burmese or Pashto need more notice.
07你们的希腊语口译员是否经过认证?
是的。法院认证且具备医疗资质的希腊语口译员会被安排处理法律和临床事务 — 联邦法院口译员认证、州法院名册,以及医疗领域的 CCHI / NBCMI。对于社区、教育和企业环境,我们指派经过专业培训的与主题相匹配的口译员。