提交需求
获取即时报价并下单
Enter the appointment date, start time and the applicant's language. The price for the time you book shows right away.
电话口译（OPI）西班牙语
西班牙语 Phone Interpretation for 社会服务预约
Spanish interpreters for eligibility interviews by phone, follow-up calls and case check-ins. Get your quote in seconds, place your order, and you're all set.
92.91 美元起
按小时计价
法院认证
口译员
符合 HIPAA
所有临床口译场次
具备医疗资质
持 CCHI 和 NBCMI 认证的口译员
匹配
按场合匹配口译员
Our dispatcher assigns an interpreter who has interpreted social services appointments before, and you see the name before the call.
通过账户面板和邮件确认
电话 (OPI)
电话口译员
At the booked time, everyone calls in from any phone. The interpreter stays on the line until the booked time ends.
任何电话均可，无需应用或链接
预约前即可看到价格。每个场次均受保密协议保护；临床场次按 HIPAA 要求处理。
预约口译员The language
得到 西班牙语 right
西班牙语是我们预订最多的现场和电话口译语言。我们每个工作日都会安排法庭听证会、移民局面谈、IME、家长会和企业培训。
Typical 西班牙语 bookings
- 联邦和州法院听证会、庭外取证和仲裁
- USCIS 入籍和庇护面谈
- 医院、诊所和行为健康预约
- 工人赔偿和独立体检
- 学校个别化教育计划会议和家长教师会议
- 人力资源调查、入职和福利登记
- 保险理赔员声明和访谈录音
- 美国发言人
- 41M+
- Booked most in
- Los Angeles, Miami, Houston
- Varieties
- Mexican, Caribbean, Central American, Southern Cone, Peninsular
- 语域
- We honour the formal / informal register distinction (usted vs. tú) and keep it in the interpretation.
When phone works
Phone interpreters for social services appointments, from eligibility interviews to check-ins
Part of casework is done by telephone. Caseworkers book a phone interpreter for the situations below.
Eligibility interviews by phone
The caseworker asks the application questions over the phone, and the interpreter is on the same call for the applicant. Add the program and the names of the household members to the booking notes.
Follow-up calls
A caseworker calls to ask for a missing document, to clear up an answer or to explain the next step. Book the time you expect the call to take, with a little margin.
Case check-ins
Caseworkers call clients on an open case to ask how things are going and whether anything has changed. A client without video can still join from any phone.
Phone appointments
What to know about social services appointments by phone with an interpreter
When phone is used
A phone appointment is held when the caseworker and the applicant do not need to see each other or look at a document together. The usual phone appointment is a run of questions and answers, such as an eligibility interview or a follow-up call. Phone is also chosen when no interpreter for the language works nearby, since interpreters dial in from anywhere. An appointment that needs a form on screen is better held by video.
Who is on the line
The caseworker or eligibility worker leads the call and asks the questions on the application. The applicant answers from their own phone, and a family member sometimes joins. The interpreter dials in as well and stays on the line for the whole call, so each side hears the other in their own language.
On the line4
- CaseworkerLeads the call, asks the questions
- ApplicantAnswers from any phone
- Family memberSometimes joins
- 口译员Dials in and stays on the line
Caseworker口译员Applicant
The interpreter's role
Without video, a phone call depends on turns. Each speaker finishes a part and pauses, and the interpreter then interprets that part in full for the other person. The interpreter is neutral. Anything heard on the call stays private, and the interpreter does not advise the applicant or say what a rule means.
The caseworker's turn
Caseworker暂停Interpreted
The applicant's turn
Applicant暂停Interpreted
Before the call
Your confirmation holds a dial-in number and an access code, so share both with the applicant before the call. The caseworker cannot see paper documents, so ask the applicant to keep the ones the caseworker will ask about within reach. If the call turns out to need video, we can change the booking, subject to the interpreter's availability.
现场、视频或电话
Choosing between phone, video and on-site for social services appointments
Phone works when the appointment is questions and answers. Choose video or on-site when people need to look at something together or meet at one address.
现场
For a home visit or a desk interview at the agency office, book an interpreter in person.
社会服务预约现场口译
视频（VRI）
Video is better when the applicant goes through a form or documents with the caseworker on screen.
社会服务预约远程视频口译电话 (OPI)
Phone fits eligibility interviews, follow-up calls and check-ins where the applicant can answer without showing a document.
它是如何运作的
How to book a phone interpreter for a social services appointment
填写需求，即时获取报价
Enter the date, start time and the applicant's language. The price for the booked time shows right away.
下单
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share with the applicant.
调度系统启动并指派口译员
Our dispatcher assigns an interpreter who has interpreted social services appointments before, and confirms the name to you.
加入您的口译场次
At the booked time, the caseworker and the applicant dial in with the interpreter, and the call runs for the time you booked.
您会收到什么
- The interpreter's name, confirmed before the call.
- A dial-in number and an access code, kept in your project.
- A confirmation by email and in your dashboard.
每份文件和每个场次均受 NDA 保护，并通过加密连接传输。临床事务按 HIPAA 要求处理。
如果您还需要翻译
If you also need documents translated before the call
A caseworker on the phone cannot look at the applicant's papers, so documents in another language are best translated and sent before the call.
USCIS 面谈
Birth, marriage and divorce certificates, sent to the caseworker in English before the interview.
医院与诊所
Medical or vaccination records, translated before the call when the program asks for them.
会议与谈判
Financial statements in English before the call, so the caseworker has the figures in front of them.
不在列表中？我们翻译 37 种文件类型，从护照、银行对账单到专利，每种都有自己的页面和同样的认证。浏览全部文件常见问题
Questions about phone interpreters for social services appointments
我们最常听到的问题是由我们的调度和项目管理团队回答的。
没找到您要的答案？
01Does the applicant need an app or a smartphone?
No. Everyone dials in from any phone, using the number and the access code in the confirmation.
02Can someone join the call after it starts?
Yes. Once everyone is on the line, the interpreter can add a third party to the call, such as a family member.
03Is the call recorded?
We do not record calls unless you ask. Every call is covered by an NDA, and connections are encrypted.
04How is a phone appointment priced?
You pay for the time you book, with the total shown before you pay. The interpreter is reserved for the whole booking, so unused time is not refunded.
05Which languages do you interpret by phone?
70 languages, into and out of English. Spanish, Arabic, Mandarin, Haitian Creole and Vietnamese are the easiest to schedule, and rare languages need more notice.
06你们的西班牙语口译员是否经过认证？
是的。法院认证且具备医疗资质的西班牙语口译员会被安排处理法律和临床事务 — 联邦法院口译员认证、州法院名册，以及医疗领域的 CCHI / NBCMI。对于社区、教育和企业环境，我们指派经过专业培训的与主题相匹配的口译员。
07你们是否覆盖所有西班牙语方言？
西班牙语在西班牙、墨西哥、中美洲、加勒比地区和南锥体地区之间存在显着差异。我们将语言专家与客户的地区和目的相匹配 - 例如美国法庭使用墨西哥西班牙语，企业 L&D 使用中性拉丁美洲西班牙语。
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探索开始一个项目
预订电话口译员，加入您的下一次social services appointment.
Tell us the date, the time and the applicant's language. We confirm the interpreter's name before the call.