Interpretación por teléfono (OPI)Declaraciones grabadas
Interpreters for recorded statements by phone from policyholders, claimants, witnesses and injured workers. Get your quote in seconds, place your order, and you're all set.
Desde $92.91
Por hora
Certificados por tribunales
Intérpretes
Conforme a HIPAA
Todas las sesiones clínicas
Acreditación médica
Intérpretes certificados por CCHI y NBCMI
Solicitud
Enter the statement date, start time and the language of the person giving it, then add the claim number and the adjuster's line to the notes. The price for the time you book shows right away.
Asignación
Our dispatcher assigns an interpreter who has interpreted recorded statements before, and the name is sent to you ahead of the call.
Confirmado en su panel y por correo electrónico
Teléfono (OPI)
At the booked time, the adjuster, the person giving the statement and the interpreter are on the line. The interpreter is identified on the recording and stays for the time you booked.
Cualquier teléfono, sin aplicación ni enlace
El precio se muestra antes de reservar. Cada sesión está protegida por un acuerdo de confidencialidad; las sesiones clínicas se tratan conforme a HIPAA.
Reservar un intérpreteWho gives statements
Anyone who can say what happened may give a recorded statement. Four kinds of people an adjuster calls are listed below.
The insured person describes a loss to their own insurer, such as an accident, a theft or damage at home. Each question and answer is interpreted, so the recording holds the policyholder's own words.
A person who makes a claim under someone else's policy gives a statement about the injury or the damage. The adjuster asks about dates and places, and the interpreter interprets in the first person.
A passenger, a neighbor or a bystander may be asked what they saw. Witnesses are often reached wherever they live, including another state, so the phone is the practical choice.
After an injury at work, the adjuster asks the worker to describe the job and the accident. The interpreter interprets the questions about the job and the injury in full.
Statements by phone
Most recorded statements are taken by phone. The adjuster records on their own line, and the interpreter dials in to that line at the booked time. Phone is also chosen when the person lives far away or speaks a language with no interpreter nearby, because our interpreters dial in from anywhere in the US. A recorded statement is not given under oath.
The adjuster or investigator asks the questions and records the call. The insured person, the claimant or a witness answers them. The interpreter joins the same line, and an attorney can be added to the call once everyone is on it. The recording names the interpreter before the first question.
After the interpreter is identified on the recording, every question goes into the person's language and every answer into English, in the first person. A recording and any transcript made from it then hold the person's own words. The interpreter is neutral, keeps the call confidential, and does not shorten an answer or suggest what to say.
The question
The answer
A statement is full of names, dates, places and amounts, and a phone line gives the interpreter nothing to read. Send the claim number, the spelling of names and the places the adjuster will ask about in the booking notes, so the interpreter can say them correctly on the recording.
Presencial, por video o por teléfono
Phone is the usual way to take a recorded statement. Another setting is better when something has to be shown or someone has to be met.
Book an interpreter in person when the person has no phone, or the statement is taken at a home or a workplace.
Interpretación presencial para declaraciones grabadas
Video is better when the adjuster shows photos or forms, or wants to see the person.
Interpretación remota por video para declaraciones grabadasPhone fits a statement of questions and answers, taken on the adjuster's recorded line.
Cómo funciona
Indique los datos y reciba su cotización al instante
Enter the statement date, start time and the language of the person giving it. The price for the booked time shows right away.
Haga su pedido
Pay online to confirm. Add the claim number and the adjuster's recorded line to the booking notes, or share the dial-in number and access code from your dashboard.
El despachador se activa y asigna un intérprete
Our dispatcher assigns an interpreter with experience in recorded statements and sends you the name.
Únase a su sesión
At the booked time, everyone is on the line. The interpreter is identified on the recording and stays for the booked time.
Qué recibe
Cada archivo y cada sesión están cubiertos por un NDA y se transmiten por una conexión cifrada. Los asuntos clínicos se manejan conforme a HIPAA.
Si también necesita traducciones
Documents in another language are easier to discuss on the phone once they are translated and in the adjuster's hands.
Written statements and text messages in the person's language, translated and sent ahead so the adjuster can ask about them.
Medical records from abroad, translated before questions about the injury and the treatment.
Contracts and financial statements, translated before a statement about a business loss.
¿No está en la lista? Traducimos 37 tipos de documentos, desde pasaportes y extractos bancarios hasta patentes, cada uno con su propia página y la misma certificación.Ver todos los documentosPreguntas frecuentes
Las preguntas que escuchamos con más frecuencia, respondidas por nuestros equipos de despacho y gestión de proyectos.
¿No encuentra lo que busca?
If the adjuster records on their own line, add its number and any access code to the booking notes, and the interpreter joins it. Otherwise use the dial-in number and access code in your confirmation.
No. A statement under oath is an examination under oath, which is a separate session with its own booking.
We can change the booking to a video session, subject to the interpreter's availability.
By the time you book, and the total shows before you pay. Book more time than the same statement would take in English, so the call does not end in the middle of an answer.
No. Any phone works, with no app or link.
70 languages. Spanish, Vietnamese, Korean, Arabic and French are the easiest to schedule, and rare languages need more notice.
By language
One page per language, with the varieties we confirm at booking, the register the session needs and where that language is booked most.
Servicios de interpretación relacionados
Interpreters for claim calls, from the first report to a settlement offer, on a dial-in line.
ExplorarPhone interpreters for eligibility interviews and follow-up calls with a caseworker.
ExplorarPhone interpreters for CPS follow-up calls, scheduling and safety plan check-ins.
ExplorarPhone interpreters for the claim reports, recorded statements and status calls an insurer takes by phone.
ExplorarIniciar un proyecto
Tell us the date, the time, the person's language and the claim number. We confirm the interpreter's name before the call.
