Solicitud
Obtenga su cotización instantánea y haga su pedido
Enter the appointment date, start time and the applicant's language. The price for the time you book shows right away.
Interpretación por teléfono (OPI)Suajili
Suajili Phone Interpretation for citas de servicios sociales
Swahili interpreters for eligibility interviews by phone, follow-up calls and case check-ins. Get your quote in seconds, place your order, and you're all set.
Desde $92.91
Por hora
Certificados por tribunales
Intérpretes
Conforme a HIPAA
Todas las sesiones clínicas
Acreditación médica
Intérpretes certificados por CCHI y NBCMI
Asignación
Intérprete asignado según el ámbito
Our dispatcher assigns an interpreter who has interpreted social services appointments before, and you see the name before the call.
Confirmado en su panel y por correo electrónico
Teléfono (OPI)
Intérprete en la línea
At the booked time, everyone calls in from any phone. The interpreter stays on the line until the booked time ends.
Cualquier teléfono, sin aplicación ni enlace
El precio se muestra antes de reservar. Cada sesión está protegida por un acuerdo de confidencialidad; las sesiones clínicas se tratan conforme a HIPAA.
Reservar un intérpreteThe language
Hacer bien el Suajili right
Dallas, Houston, Seattle, las Twin Cities, DC y Atlanta tienen comunidades de África Oriental establecidas (kenianas, tanzanas, ugandesas, congoleñas).
Typical Suajili bookings
- Entrevistas de asilo y refugio de USCIS
- Citas hospitalarias y de maternidad
- Reuniones IEP escolares
- Admisión en agencias de reasentamiento
- Hablantes en EE. UU.
- 120 mil+
- Booked most in
- Minneapolis, Boston, Dallas
- Varieties
- El suajili keniano (con más préstamos del inglés), el suajili estándar tanzano y el suajili congoleño divergen de manera significativa. Lo informamos y hacemos la asignación correspondiente al reservar.
When phone works
Phone interpreters for social services appointments, from eligibility interviews to check-ins
Part of casework is done by telephone. Caseworkers book a phone interpreter for the situations below.
Eligibility interviews by phone
The caseworker asks the application questions over the phone, and the interpreter is on the same call for the applicant. Add the program and the names of the household members to the booking notes.
Follow-up calls
A caseworker calls to ask for a missing document, to clear up an answer or to explain the next step. Book the time you expect the call to take, with a little margin.
Case check-ins
Caseworkers call clients on an open case to ask how things are going and whether anything has changed. A client without video can still join from any phone.
Phone appointments
What to know about social services appointments by phone with an interpreter
When phone is used
A phone appointment is held when the caseworker and the applicant do not need to see each other or look at a document together. The usual phone appointment is a run of questions and answers, such as an eligibility interview or a follow-up call. Phone is also chosen when no interpreter for the language works nearby, since interpreters dial in from anywhere. An appointment that needs a form on screen is better held by video.
Who is on the line
The caseworker or eligibility worker leads the call and asks the questions on the application. The applicant answers from their own phone, and a family member sometimes joins. The interpreter dials in as well and stays on the line for the whole call, so each side hears the other in their own language.
On the line4
- CaseworkerLeads the call, asks the questions
- ApplicantAnswers from any phone
- Family memberSometimes joins
- IntérpreteDials in and stays on the line
CaseworkerIntérpreteApplicant
The interpreter's role
Without video, a phone call depends on turns. Each speaker finishes a part and pauses, and the interpreter then interprets that part in full for the other person. The interpreter is neutral. Anything heard on the call stays private, and the interpreter does not advise the applicant or say what a rule means.
The caseworker's turn
CaseworkerPausaInterpreted
The applicant's turn
ApplicantPausaInterpreted
Before the call
Your confirmation holds a dial-in number and an access code, so share both with the applicant before the call. The caseworker cannot see paper documents, so ask the applicant to keep the ones the caseworker will ask about within reach. If the call turns out to need video, we can change the booking, subject to the interpreter's availability.
Presencial, por video o por teléfono
Choosing between phone, video and on-site for social services appointments
Phone works when the appointment is questions and answers. Choose video or on-site when people need to look at something together or meet at one address.
Presencial
For a home visit or a desk interview at the agency office, book an interpreter in person.
Interpretación presencial para citas de servicios sociales
Video (VRI)
Video is better when the applicant goes through a form or documents with the caseworker on screen.
Interpretación remota por video para citas de servicios socialesTeléfono (OPI)
Phone fits eligibility interviews, follow-up calls and check-ins where the applicant can answer without showing a document.
Cómo funciona
How to book a phone interpreter for a social services appointment
Indique los datos y reciba su cotización al instante
Enter the date, start time and the applicant's language. The price for the booked time shows right away.
Haga su pedido
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share with the applicant.
El despachador se activa y asigna un intérprete
Our dispatcher assigns an interpreter who has interpreted social services appointments before, and confirms the name to you.
Únase a su sesión
At the booked time, the caseworker and the applicant dial in with the interpreter, and the call runs for the time you booked.
Qué recibe
- The interpreter's name, confirmed before the call.
- A dial-in number and an access code, kept in your project.
- A confirmation by email and in your dashboard.
Cada archivo y cada sesión están cubiertos por un NDA y se transmiten por una conexión cifrada. Los asuntos clínicos se manejan conforme a HIPAA.
Si también necesita traducciones
If you also need documents translated before the call
A caseworker on the phone cannot look at the applicant's papers, so documents in another language are best translated and sent before the call.
Entrevistas de USCIS
Birth, marriage and divorce certificates, sent to the caseworker in English before the interview.
Hospitales y clínicas
Medical or vaccination records, translated before the call when the program asks for them.
Reuniones y negociaciones
Financial statements in English before the call, so the caseworker has the figures in front of them.
¿No está en la lista? Traducimos 37 tipos de documentos, desde pasaportes y extractos bancarios hasta patentes, cada uno con su propia página y la misma certificación.Ver todos los documentosPreguntas frecuentes
Questions about phone interpreters for social services appointments
Las preguntas que escuchamos con más frecuencia, respondidas por nuestros equipos de despacho y gestión de proyectos.
¿No encuentra lo que busca?
01Does the applicant need an app or a smartphone?
No. Everyone dials in from any phone, using the number and the access code in the confirmation.
02Can someone join the call after it starts?
Yes. Once everyone is on the line, the interpreter can add a third party to the call, such as a family member.
03Is the call recorded?
We do not record calls unless you ask. Every call is covered by an NDA, and connections are encrypted.
04How is a phone appointment priced?
You pay for the time you book, with the total shown before you pay. The interpreter is reserved for the whole booking, so unused time is not refunded.
05Which languages do you interpret by phone?
70 languages, into and out of English. Spanish, Arabic, Mandarin, Haitian Creole and Vietnamese are the easiest to schedule, and rare languages need more notice.
06¿Sus intérpretes de Suajili están certificados?
Sí. Para asuntos legales y clínicos se asignan intérpretes de suajili certificados para tribunales y con credenciales médicas: certificación federal, listas estatales, CCHI/NBCMI para medicina. Para comunidad, educación y empresa asignamos intérpretes profesionales capacitados y acordes a la materia.
Otros idiomas
Otros idiomas for Citas de servicios sociales
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExplorarIniciar un proyecto
Reserve un intérprete por teléfono para su próxima social services appointment.
Tell us the date, the time and the applicant's language. We confirm the interpreter's name before the call.