Demande
Obtenez votre devis instantané et passez commande
Enter the call date, start time, the client's language and the reason for the call. The price for the time you book shows right away.
Interprétation par téléphone (OPI)Polonais
Polonais Phone Interpretation for services sociaux
Polish interpreters for the eligibility interviews and check-in calls your caseworkers hold with clients. Get your quote in seconds, place your order, and you're all set.
À partir de 92,91 $
Par heure
Certifiés par les tribunaux
Interprètes
Conforme à la loi HIPAA
Toutes les séances cliniques
Accrédités en milieu médical
Interprètes certifiés CCHI et NBCMI
Affectation
Interprète adapté au contexte
Our dispatcher assigns an interpreter who has interpreted social services appointments before, or a medically credentialed one for counseling, and you see the name before the call.
Confirmation dans votre espace client et par e-mail
Téléphone (OPI)
Interprète en ligne
At the booked time, the caseworker and the client dial in from any phone, and the interpreter stays on the line for the time you booked.
N'importe quel téléphone, sans application ni lien
Le prix s’affiche avant la réservation. Chaque séance est couverte par un accord de confidentialité ; les séances cliniques sont traitées conformément à la loi HIPAA.
Réservez un interprèteThe language
Obtenir Polonais right
La demande d'interprétation est concentrée dans les secteurs des tribunaux, des soins de santé et du bâtiment. Chicago et la région des Tri-State sont les plus grands marchés.
Typical Polonais bookings
- Audiences devant les tribunaux d'État et fédéraux (Chicago, NY, NJ)
- Comptabilité des travailleurs de la construction et des métiers
- Rendez-vous à l'hôpital et chez les personnes âgées
- Clôtures immobilières et demandes de prêt hypothécaire
- Entretiens consulaires de rétablissement de la citoyenneté polonaise
- Orateurs américains
- 600 000+
- Booked most in
- Chicago, New York, Detroit
Calls caseworkers make
Phone interpreters for social services agencies for eligibility interviews, check-ins and scheduling
A caseworker can reach a client in the client's language from any desk. A card with a link opens that call's page for phone.
Eligibility interviews held by phone
Many eligibility interviews are held by phone, and the interpreter interprets each question and answer between the worker and the applicant.
Interprétation par téléphone pour rendez-vous aux services sociauxAppels types
- Application questions
- Household and income questions
- Recertification calls
Calls about documents
A caseworker calls a client about a missing paper or an expired document, and the interpreter interprets as the caseworker explains what to send.
Réserver pour ce contexteAppels types
- Missing proof of income
- Expired documents
- Where to send papers
Calls about a safety plan
A caseworker calls a parent to check how a safety plan is going, and a family member never interprets the call.
Interprétation par téléphone pour entretiens avec les services de protection de l'enfanceAppels types
- Checking on the plan
- Questions from the parent
- Changes to the plan
Counseling check-ins
A counselor schedules a call with a client between sessions, and the interpreter interprets it.
Interprétation par téléphone pour consultations en santé mentaleAppels types
- Short check-in calls
- Scheduled follow-up calls
- Questions about the next session
Enrollment calls
A caseworker or a school staff member calls a newly arrived family about the records to gather and the time of the registration visit.
Interprétation par téléphone pour rendez-vous d'inscription scolaireAppels types
- Records to gather
- Choosing a visit time
- Questions about the school
Scheduling calls
Caseworkers agree the time of the next appointment or home visit with a client, and the interpreter interprets the call.
Réserver pour ce contexteAppels types
- Next appointment
- Arranging a home visit
- Changing a date
Agency calls
What to know about phone interpreters at a social services agency
When phone is used
Eligibility interviews are often held by phone, and caseworkers also call clients to follow up, to collect documents or to set the next visit. A call is booked ahead for a set time. The client needs only a phone, with no app and no link. Phone also works for a language that nobody near the agency speaks, because the interpreter dials in from wherever they work.
Who is on the line
A caseworker or an eligibility worker places the call. The client or the parent answers, and at a counseling check-in a counselor takes the caseworker's place. A family member can join if they are on the phone as well. The interpreter dials in, so everyone hears each other over one line.
On the line5
- CaseworkerPlaces the call
- CounselorHolds a counseling check-in
- Client or parentAnswers and asks questions
- Family memberCan join by phone
- InterprèteDials in to the call
CaseworkerInterprèteClient
The interpreter's role
Over the phone, the interpreter's job is to give the client the whole call, not a short version of it. The interpreter waits until the caseworker has finished a part, then interprets all of it, and brings the client's reply back the same way. The interpreter stays neutral, keeps the call confidential, and does not give advice or explain the agency's decisions.
On a call
CaseworkerInterpretedClient repliesInterpreted
Before the call
Each confirmation includes the dial-in number and the access code. Nothing can be shown on a call, so a form the client has to fill in must reach them before the call, or the caseworker reads it out. A call that may run long needs a longer booking, because the interpreter is reserved for the booked time and no more.
Sur place, par vidéo ou par téléphone
Choosing between phone, video and on-site for social services
Phone reaches a client wherever they are, but nobody can see a form or a room. Choose by what the meeting needs.
Sur place
Send an interpreter to the home or the office when the caseworker needs to be in the room with the family.
Interprétation sur place pour services sociaux
Vidéo (VRI)
Video fits a family team meeting or a counseling session, where several people or a shared screen are involved.
Interprétation à distance par vidéo pour services sociauxTéléphone (OPI)
Phone fits eligibility interviews, check-ins and scheduling, when the client needs to be reached and nothing has to be shown.
Comment ça marche
How social services agencies book a phone interpreter
Indiquez vos besoins et obtenez votre devis instantané
Choose the call date and start time, and name the client's language and the reason for the call. The price for the booked time is shown at once.
Passez commande
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share with the client, and notes such as the case context.
Le dispatcheur se lance et affecte un interprète
Our dispatcher assigns an interpreter who has interpreted social services appointments before, or a medically credentialed interpreter for counseling, and confirms the name before the call.
Rejoignez votre séance
At the booked time, the caseworker and the client dial in with the number and the code, and the interpreter interprets the call.
Ce que vous recevez
- The interpreter's name, confirmed before the call.
- A dial-in number and an access code to share with the client.
- A confirmation in your dashboard and by email, with the dial-in details.
Chaque fichier et chaque séance sont couverts par un NDA et transmis via une connexion chiffrée. Les dossiers cliniques sont traités conformément à la HIPAA.
Si vous avez aussi besoin de traductions
If you also need documents translated before a client call
Nothing can be shown during a call, so translate documents in another language into English and send them beforehand.
Entretiens USCIS
Birth certificates and marriage certificates, translated before the call so the caseworker can read them.
Hôpitaux et cliniques
Vaccination records and medical records, translated before an enrollment call.
Écoles et universités
Academic transcripts and diplomas, translated and sent before the registration.
Pas dans la liste ? Nous traduisons 37 types de documents, du passeport et du relevé bancaire jusqu’au brevet, chacun avec sa propre page et la même certification.Parcourir tous les documentsFAQ
Questions from social services agencies about phone interpreters
Celles que nous entendons le plus souvent, auxquelles répondent nos équipes de répartition et de gestion de projet.
Vous ne trouvez pas la réponse ?
01What should the client know before the call?
The booked time, the dial-in number and the access code, and that an interpreter will be on the line. The caseworker passes these on when the call is set up.
02Can the interpreter add a relative to the call?
Yes. A relative can be added as a third party once everyone is on the line.
03Can we ask for the same interpreter for a client's calls?
Name the interpreter in the booking notes. We book the service rather than a particular person, so we take the request into account and assign them when they are available.
04Is a family team meeting better by phone or by video?
Video is better, because several people speak and plans or forms are often shown on screen. Phone suits one caseworker talking to one client. A call that turns out to need video can be changed to a video session, subject to the interpreter's availability.
05How is a check-in call priced?
Time booked sets the price, and the total shows before you pay. A check-in that ends early is not refunded for the unused time, because the interpreter is reserved for the whole booking.
06Which languages can a caseworker book by phone?
70 languages. Spanish, Arabic, Haitian Creole, Vietnamese and Russian are the easiest to schedule by phone. Languages such as Burmese or Pashto are rare and need more notice.
07Vos interprètes en Polonais sont-ils certifiés ?
Oui. Des interprètes en polonais certifiés par les tribunaux et accrédités médicalement sont affectés aux dossiers juridiques et cliniques — certification d'interprète des tribunaux fédéraux, listes des tribunaux d'État, CCHI / NBCMI pour le médical. Pour les contextes communautaires, éducatifs et d’entreprise, nous affectons des interprètes professionnellement formés et adaptés au sujet.
Autres langues
Autres langues for Services sociaux
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExplorerDémarrer un projet
Réservez un interprète par téléphone pour votre prochain client call.
Tell us the date, the time, the client's language and the reason for the call. We confirm the interpreter's name before the call.