电话口译(OPI)泰语

泰语 Phone Interpretation for 医疗就诊

Medically credentialed Thai interpreters for calls about test results, medicines, discharge follow-up and scheduling. Get your quote in seconds, place your order, and you're all set.

开始下单

92.91 美元起

按小时计价

法院认证

口译员

符合 HIPAA

所有临床口译场次

具备医疗资质

持 CCHI 和 NBCMI 认证的口译员

提交需求

获取即时报价并下单

Enter the date and start time of the call and the patient's language. The price for the time you book shows right away.

匹配

按场合匹配口译员

Our dispatcher assigns a medically credentialed interpreter with a CCHI or NBCMI certification, and you see the name before the call.

通过账户面板和邮件确认

电话 (OPI)

电话口译员

At the booked time the care team and the interpreter dial in, the patient is added or dials in too, and the interpreter stays for the time you booked.

任何电话均可,无需应用或链接

预约前即可看到价格。每个场次均受保密协议保护;临床场次按 HIPAA 要求处理。

预约口译员

The language

得到 泰语 right

Los Angeles (Thai Town), Las Vegas, Chicago, NYC, Houston and Oakland have established Thai-American communities.

Typical 泰语 bookings

  • USCIS 入籍面谈
  • 医院预约
  • 餐厅/酒店业工人补偿金
  • 家庭法庭和离婚事宜
美国发言人
30万+
Booked most in
Los Angeles, New York, Chicago

Calls we interpret

Phone interpreters for medical calls about results, discharge follow-up, medicines and scheduling

Phone fits calls where the patient does not need to be examined. Each call is booked ahead, with the time and the language.

Test results

A nurse or doctor calls to give lab or imaging results and explain what comes next. The interpreter interprets the news as it is given, and then the patient's questions.

Discharge follow-up

After discharge, the care team calls to ask how the patient is recovering and whether the instructions are clear. Add the name of the unit or the procedure to the notes.

Medicine questions

A patient may be unsure about a dose, a refill or a side effect, and the clinic calls to go over it. The interpreter repeats each medicine name and dose as the clinic said it.

Scheduling calls

The front office calls to book or move a visit and to say what to bring. A short call like this is booked for the time it needs, like any other session.

Calls with patients

What to know about medical calls with an interpreter

When phone is used

Phone is used for the calls around an appointment, such as giving test results, checking on a patient after discharge, answering a question about a medicine or setting up the next visit. Nobody needs to see the patient or a document, so a call is enough. The interpreter dials in from anywhere in the US, which helps when no interpreter for the language works near the clinic. An exam or a procedure is booked in person or by video instead.

Who is on the line

A nurse or doctor makes the call and gives the results, the instructions or the change in the plan. The patient dials in with the access code, or the interpreter adds the patient to the call once the clinic is on the line. A family member can join the call when the patient wants one there.

On the line4
  • Nurse or doctorMakes the call and gives results or instructions
  • 患者Dials in, or is added to the call
  • Family memberJoins when the patient wants one there
  • 口译员Dials in, then adds the patient
Care team口译员患者

The interpreter's role

Nobody on the call can see the speaker, so each speaker pauses, and the interpreter interprets that part in full, in both directions, before the next one begins. Results are given exactly as the nurse or doctor gave them, without softening. The interpreter keeps the call confidential and offers no opinion on what the results mean or which medicine to take.

Giving results

Nurse speaks暂停InterpretedPatient replies

A patient's question

Patient asks暂停InterpretedNurse answers

Reaching the patient

Put the patient's phone number and the best time to call in the booking notes, and say whether the patient will dial in with the access code or should be added by the interpreter. Have the results or instructions ready before the call starts, because nothing can be shown on a screen.

现场、视频或电话

Choosing between phone, video and on-site for a medical appointment

Phone works when the care team only needs to talk with the patient. An exam, a procedure or a hospital stay needs another setting.

  • 现场

    Book an interpreter in person for an exam, a procedure, a hospital stay or any talk the patient needs to follow at close range.

    医疗就诊现场口译
  • 视频(VRI)

    Video fits a visit where the patient is in the exam room and no interpreter for the language works nearby.

    医疗就诊远程视频口译
  • 电话 (OPI)

    Phone fits results, follow-ups, medicine questions and scheduling, when nobody needs to see the patient.

它是如何运作的

How to book a phone interpreter for a medical call

  1. 填写需求,即时获取报价

    Tell us when the call is, how long it needs and the patient's language. The price for the booked time shows right away.

  2. 下单

    Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share, and a place for notes such as the patient's number.

  3. 调度系统启动并指派口译员

    Our dispatcher assigns a medically credentialed interpreter, and the name and credentials reach you before the call.

  4. 加入您的口译场次

    At the booked time everyone dials in from any phone. If you asked, the interpreter adds the patient once the clinic is on the line, and stays for the time you booked.

您会收到什么

  • The interpreter's name and credentials, confirmed before the call.
  • A dial-in number and an access code in your project, to share with the patient.
  • A confirmation in your dashboard and by email.

每份文件和每个场次均受 NDA 保护,并通过加密连接传输。临床事务按 HIPAA 要求处理。

如果您还需要翻译

If you also need documents translated before the call

Nothing can be shown during a phone call, so records in another language are better translated before the care team needs them.

不在列表中?我们翻译 37 种文件类型,从护照、银行对账单到专利,每种都有自己的页面和同样的认证。浏览全部文件

常见问题

Questions about phone interpreters for medical calls

我们最常听到的问题是由我们的调度和项目管理团队回答的。

没找到您要的答案?

01Who calls whom?

At the booked time the clinic and the interpreter dial in to the number in your confirmation. The patient dials in with the access code, or the interpreter adds the patient's number once the clinic is on the line.

02Can one booking cover patients who speak different languages?

No. One booking covers English and one other language, with one interpreter, so each language needs its own booking.

03Are the calls recorded?

Only if you ask. Clinical calls are handled in line with HIPAA, and a BAA is available for healthcare customers.

04Can a booked call be changed to video?

Yes. If the call turns out to need a screen, we can change the booking to video, subject to the interpreter's availability.

05How is a phone call priced?

The price is for the time you book, and you see it before paying. Allow a little more than the call may need, because the interpreter is reserved for the whole time and unused time is not refunded.

06Which languages can I book for a patient call?

70 languages. Spanish, Mandarin, Vietnamese, Haitian Creole, Portuguese and Tagalog are the easiest to schedule. Languages that are harder to find need more notice.

07你们的泰语口译员是否经过认证?

是的。法院认证且具备医疗资质的泰语口译员会被安排处理法律和临床事务 — 联邦法院口译员认证、州法院名册,以及医疗领域的 CCHI / NBCMI。对于社区、教育和企业环境,我们指派经过专业培训的与主题相匹配的口译员。

开始一个项目

预订电话口译员,加入您的下一次patient call.

Tell us the day, the time and the patient's language. The interpreter's name and credentials reach you before the call.

预约电话口译员