Solicitud
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Enter the call date, start time and the claimant's language, then add the claim number to the notes. The price for the time you book shows right away.
Interpretación por teléfono (OPI)Vietnamita
Vietnamita Phone Interpretation for reclamaciones de seguros
Vietnamese interpreters for first reports, status updates, decisions and document requests on a claim. Get your quote in seconds, place your order, and you're all set.
Desde $92.91
Por hora
Certificados por tribunales
Intérpretes
Conforme a HIPAA
Todas las sesiones clínicas
Acreditación médica
Intérpretes certificados por CCHI y NBCMI
Asignación
Intérprete asignado según el ámbito
Our dispatcher assigns an interpreter with experience in insurance claims, and the name is in your confirmation before the call.
Confirmado en su panel y por correo electrónico
Teléfono (OPI)
Intérprete en la línea
At the booked time, everyone dials in with the access code. The interpreter stays on the line for the time you booked.
Cualquier teléfono, sin aplicación ni enlace
El precio se muestra antes de reservar. Cada sesión está protegida por un acuerdo de confidencialidad; las sesiones clínicas se tratan conforme a HIPAA.
Reservar un intérpreteThe language
Hacer bien el Vietnamita right
La demanda de interpretación es más alta en naturalización, geriatría hospitalaria y asistencia legal. El dialecto importa: el vietnamita del norte (Hanói), central (Huế) y sur (Saigón) tiene diferencias fonológicas y léxicas claras.
Typical Vietnamita bookings
- Entrevistas de naturalización de USCIS
- Citas geriátricas y oncológicas
- Asistencia legal y tribunal de familia
- Citas de VA para veteranos vietnamita-estadounidenses
- Licencias de negocios comunitarios (salones de uñas, restaurantes)
- Reuniones de padres y maestros K-12 y reuniones de IEP
- Hablantes en EE. UU.
- 1.5M+
- Booked most in
- Houston, San Jose, Orange County
- Varieties
- Northern (Hanoi), Central (Huế), Southern (Saigon)
Calls we interpret
Phone interpreters for insurance claim calls, from the first report to settlement offers
Phone fits calls made of questions and answers. Four of them come up at different points in a claim.
First report of a claim
The claimant or policyholder reports the loss and gives the date, the place and the people involved. The adjuster needs those details exactly, so names, dates and numbers are interpreted in full.
Status updates
The adjuster tells the claimant where the claim stands and what is still needed. A status call can be short, and the claimant can ask about the next step.
Explaining a decision
When the insurer accepts or denies a claim, or makes a settlement offer, the adjuster explains it to the claimant by phone. The interpreter interprets the explanation and the claimant's questions, without adding advice.
Requests for documents
The adjuster asks for photos, receipts or forms. The interpreter interprets the request and the claimant's answer about what they have and how they can send it.
Claim calls by phone
What to know about claim calls by phone with an interpreter
When phone is used
Phone suits claim calls that are questions and answers, such as reporting a loss, checking on progress or hearing a decision. The adjuster and the claimant call in from wherever they are, and the interpreter dials in from anywhere in the US, which helps when no interpreter for the language works near the claimant. Nobody can look at a photo or a form during the call, so a step that needs documents is better by video.
Who is on the line
The adjuster leads the call, and the claimant or policyholder answers and asks questions. A public adjuster, an attorney or a family member can listen in or speak for the claimant. The interpreter dials in to the same line and can add another person once everyone is on it.
On the line4
- AdjusterLeads the call
- ClaimantAnswers and asks questions
- RepresentativeCan listen in or speak for the claimant
- IntérpreteDials in and can add a person to the call
AdjusterIntérpreteClaimant
The interpreter's role
The interpreter makes the call as clear as it would be in one language. Everything is heard and nothing is seen, so each speaker says a short part and pauses. The interpreter then says that part in the other language, in the first person, so each side hears the other's own words. The interpreter is neutral, keeps the call confidential, and does not comment on the claim or the offer.
The adjuster's part
AdjusterPausaInterpreted
The claimant's answer
ClaimantPausaInterpreted
Names, numbers and dates
Amounts and dates are easy to mishear without a page in front of you. Put the claim number, the names involved and any amounts the adjuster plans to mention in the booking notes, so the interpreter reads them before the call. If the call turns out to need photos or forms on screen, we can change the booking to video, subject to the interpreter's availability.
Presencial, por video o por teléfono
Choosing between phone, video and on-site for an insurance claim
Phone needs no setup, but nobody can see a photo or a form. Choose by what the call has to show.
Presencial
Book an interpreter in person for a visit to damaged property, or for a claimant who is not comfortable on a phone or video call.
Interpretación presencial para reclamaciones de seguros
Video (VRI)
Video is better when the adjuster and the claimant go through photos, estimates or forms together.
Interpretación remota por video para reclamaciones de segurosTeléfono (OPI)
Phone fits a first report, a status update or a decision that the adjuster explains in words.
Cómo funciona
How to book a phone interpreter for an insurance claim
Indique los datos y reciba su cotización al instante
Enter the call date, start time and the claimant's language. The price for the booked time shows right away.
Haga su pedido
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share, and a place for notes such as the claim number.
El despachador se activa y asigna un intérprete
Our dispatcher assigns an interpreter with experience in insurance claims and confirms the name to you.
Únase a su sesión
Everyone calls in at the booked time, and the interpreter stays on the line until the booked time ends.
Qué recibe
- The interpreter's name, sent to you before the call.
- A dial-in number and an access code kept in your project.
- A confirmation in your dashboard and by email, with the notes you added.
Cada archivo y cada sesión están cubiertos por un NDA y se transmiten por una conexión cifrada. Los asuntos clínicos se manejan conforme a HIPAA.
Si también necesita traducciones
If you also need documents translated before the call
Nothing can be shown on a phone call, so documents in another language are better translated and sent to the adjuster first.
Hospitales y clínicas
Medical records, translated and sent ahead so the adjuster reads the treatment history before the call.
Tribunales y declaraciones
Sworn statements from the claimant, translated and sent ahead so the adjuster can ask about them.
Reuniones y negociaciones
Financial statements and contracts for a business claim, translated before the adjuster asks about the figures.
¿No está en la lista? Traducimos 37 tipos de documentos, desde pasaportes y extractos bancarios hasta patentes, cada uno con su propia página y la misma certificación.Ver todos los documentosPreguntas frecuentes
Questions about phone interpreters for insurance claims
Las preguntas que escuchamos con más frecuencia, respondidas por nuestros equipos de despacho y gestión de proyectos.
¿No encuentra lo que busca?
01How far ahead should we book a claim call?
At least 48 to 72 hours ahead, and earlier if you can.
02Do you interpret recorded statements by phone?
Yes. A recorded statement is a separate, formal step, so book it as its own session and say in the notes that the adjuster will record it.
03How is a phone claim call priced?
By the time you book, and the total shows before you pay. A call with an interpreter takes longer than one in English, so book more time than the same call would need in English.
04Can one interpreter work with two claimants who speak different languages?
No. Each language needs its own interpreter and its own booking.
05Which languages do you interpret by phone?
70 languages. Spanish, Mandarin, Tagalog, French and Vietnamese are among the easiest to schedule, and rare languages such as Pashto need more notice.
06¿Sus intérpretes de Vietnamita están certificados?
Sí. Para asuntos legales y clínicos se asignan intérpretes de vietnamita certificados para tribunales y con credenciales médicas: certificación federal, listas estatales, CCHI/NBCMI para medicina. Para comunidad, educación y empresa asignamos intérpretes profesionales capacitados y acordes a la materia.
07¿Cubren todos los dialectos de Vietnamita?
El vietnamita del sur (Saigón) es el más común en las comunidades de EE. UU. fuera del DMV; el vietnamita del norte se usa en el gobierno y en medios formales. Ajustamos el dialecto a la región de origen del hablante.
Otros idiomas
Otros idiomas for Reclamaciones de seguros
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExplorarIniciar un proyecto
Reserve un intérprete por teléfono para su próxima claim call.
Tell us the date, the time, the claimant's language and the claim number. We send you the interpreter's name before the call.