Solicitud
Obtenga su cotización instantánea y haga su pedido
Enter the date, start time, the claimant's language and the kind of call, such as a first report or a recorded statement. The price for the time you book shows right away.
Interpretación por teléfono (OPI)Somalí
Somalí Phone Interpretation for compañías de seguros
Somali interpreters for first reports, recorded statements, intake and settlement calls on your claims. Get your quote in seconds, place your order, and you're all set.
Desde $92.91
Por hora
Certificados por tribunales
Intérpretes
Conforme a HIPAA
Todas las sesiones clínicas
Acreditación médica
Intérpretes certificados por CCHI y NBCMI
Asignación
Intérprete asignado según el ámbito
Our dispatcher assigns an interpreter with claims experience for claim calls and statements, or a medically credentialed one for exam intake. You see the name before the call.
Confirmado en su panel y por correo electrónico
Teléfono (OPI)
Intérprete en la línea
The number and the access code connect everyone to the call at the booked time, and the interpreter stays on the line until the time you booked is over.
Cualquier teléfono, sin aplicación ni enlace
El precio se muestra antes de reservar. Cada sesión está protegida por un acuerdo de confidencialidad; las sesiones clínicas se tratan conforme a HIPAA.
Reservar un intérpreteThe language
Hacer bien el Somalí right
Minneapolis / St.
Typical Somalí bookings
- Entrevistas de asilo y naturalización de USCIS
- Citas hospitalarias, de OB/GYN y maternidad
- Audiencias de licencias de rideshare / taxi (Minneapolis)
- Reuniones IEP K-12
- Compensación laboral y OSHA en empacadoras de carne / manufactura
- Hablantes en EE. UU.
- 180 mil+
- Booked most in
- Minneapolis, Columbus OH, Seattle
- Registro
- La asignación por género es práctica estándar para mujeres somalíes en encargos médicos y de derecho familiar. Asignamos intérpretes mujeres por defecto para casos de maternidad y DV.
Calls insurers book
Phone interpreters for insurance companies for claim reports, recorded statements and status calls
Claims units book these calls for an adjuster, a claimant and anyone else who needs to join. Name the kind of call when you book, and add the claim number to the notes.
First report of a claim
The adjuster books a call with a policyholder reporting a loss, and the interpreter interprets the details in both directions.
Interpretación telefónica para reclamaciones de segurosLlamadas habituales
- Auto accidents
- Property damage
- Theft reports
Recorded statements
Phone is the most common setting for a statement, with the interpreter on the adjuster's recorded line and named at the start.
Interpretación telefónica para declaraciones grabadasLlamadas habituales
- Three-way calls
- Claimants and insureds
- Witnesses to a loss
Intake for examinations
Some examiners take the history by phone, and a medically credentialed interpreter joins that call.
Interpretación telefónica para exámenes médicos independientesLlamadas habituales
- Medical history
- Treatment so far
- Scheduling the exam
Conference calls
A court-certified interpreter joins the calls on a workers' compensation case, within what the board or the judge allows.
Interpretación telefónica para audiencias de compensación laboralLlamadas habituales
- Status conference calls
- Calls about a hearing date
- Adjuster calls with the worker
Disability claim calls
Disability insurers book intake and history calls with claimants who speak another language, before or after the evaluation.
Interpretación telefónica para evaluaciones de discapacidadLlamadas habituales
- Claimant intake
- Work and medical history
- Scheduling the evaluation
Decision and settlement calls
The adjuster explains a decision or a settlement offer, and the interpreter interprets the explanation and the questions that follow.
Reservar para este ámbitoLlamadas habituales
- Claim decisions
- Settlement offers
- Status updates
Claims by phone
What to know about working with phone interpreters at an insurance company
When phone is used
Phone is used when a claim step needs no one to see a place, a document or an injury. A first report, a status update and a recorded statement can all be done by phone, and a claimant may have a phone but no video. The interpreter dials in from anywhere in the US, so a language with no interpreter near the claimant is still possible.
Who is on the line
The adjuster or investigator dials in and asks the questions. The claimant or policyholder answers in their own language. For an examination intake call, the examiner's office takes the history. The interpreter is on the line as well, and can add a third party, such as a witness or a public adjuster, once everyone has dialed in.
On the line4
- AdjusterDials in and asks the questions
- ClaimantAnswers in their own language
- Examiner's staffTakes the history for an exam
- IntérpreteDials in and can add a third party
AdjusterIntérpreteClaimant
The interpreter's role
The interpreter's job is to make the call as clear to the claimant as it is to the adjuster. Because nobody can see who is speaking, each person speaks in turn and pauses for the interpreter. Every question and answer is interpreted in full and in the first person. The interpreter works for neither the insurer nor the claimant, keeps the call confidential and does not comment on the claim.
On a recorded line
AdjusterInterpretedClaimantInterpreted
Recorded lines
If the adjuster records the call, the interpreter is named at the start of the recording and interprets in the first person, so the recording holds the claimant's own words. Add the claim number and the names of everyone who will join to the booking notes, because nothing can be shown on screen during a call.
Presencial, por video o por teléfono
Choosing between phone, video and on-site for claims work
Phone needs only a phone, and nothing can be shown on it. Choose by whether the call has to show anything.
Presencial
Book an interpreter in person for a damage inspection or a physical examination.
Interpretación presencial para compañías de seguros
Video (VRI)
Video is better for an examination by telemedicine, or when the adjuster shares photos and forms on screen.
Interpretación remota por video para compañías de segurosTeléfono (OPI)
Phone fits first reports, status calls and recorded statements, when voices are enough.
Cómo funciona
How insurers book a phone interpreter
Indique los datos y reciba su cotización al instante
Enter the date, start time, the claimant's language and the kind of call. The price for the booked time shows right away.
Haga su pedido
Pay online to confirm. The booking opens in the dashboard with a dial-in number and an access code to share, and you can add the claim number there.
El despachador se activa y asigna un intérprete
Our dispatcher assigns an interpreter matched to the call and confirms the name to you.
Únase a su sesión
At the booked time, everyone dials in. The interpreter adds a third party if the call needs one, and stays for the booked time.
Qué recibe
- The name of the interpreter, sent before the call.
- A dial-in number and access code kept in the project, to share with anyone who joins.
- A change to video if the call needs documents on screen, subject to the interpreter's availability.
Cada archivo y cada sesión están cubiertos por un NDA y se transmiten por una conexión cifrada. Los asuntos clínicos se manejan conforme a HIPAA.
Si también necesita traducciones
If you also need documents translated before the call
Documents cannot be shared on screen during a phone call, so translate the ones in another language and send them to everyone first.
Hospitales y clínicas
Medical records from clinics abroad, translated and sent to the examiner ahead of the intake call.
Tribunales y declaraciones
Affidavits and messages from the claimant, translated into English so the adjuster can refer to them by page.
Reuniones y negociaciones
Financial statements and company records for a business claim, translated before the statement is taken.
¿No está en la lista? Traducimos 37 tipos de documentos, desde pasaportes y extractos bancarios hasta patentes, cada uno con su propia página y la misma certificación.Ver todos los documentosPreguntas frecuentes
Questions from insurers about phone interpreters
Las preguntas que escuchamos con más frecuencia, respondidas por nuestros equipos de despacho y gestión de proyectos.
¿No encuentra lo que busca?
01Can the same interpreter take the follow-up call on a claim?
Name the interpreter in the booking notes. We book the service rather than a particular person, so we take the request into account and assign them when they are available.
02How should we prepare a claimant for a call with an interpreter?
Ask the claimant to speak in short parts and pause for the interpreter. Send the number and access code ahead, with the time of the call.
03Does the claimant need a smartphone?
No. A basic phone is enough, because the confirmation lists the number to call and the code to enter.
04Can a workers' compensation hearing be interpreted by phone?
Each state board and each judge decides whether a hearing may be held by phone. Tell us the state, the board and the type of hearing when you book.
05How is a phone call priced?
By the time you book, and the total shows before you pay. Book a little longer than you expect for a recorded statement, because every question and answer is said twice.
06Which languages do you interpret by phone for claims?
70 languages, into and out of English. Tagalog, Portuguese, French, Haitian Creole and Spanish are among the easiest to schedule, and rare languages need more notice.
07¿Sus intérpretes de Somalí están certificados?
Sí. Para asuntos legales y clínicos se asignan intérpretes de somalí certificados para tribunales y con credenciales médicas: certificación federal, listas estatales, CCHI/NBCMI para medicina. Para comunidad, educación y empresa asignamos intérpretes profesionales capacitados y acordes a la materia.
Otros idiomas
Otros idiomas for Compañías de seguros
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExplorarIniciar un proyecto
Reserve un intérprete por teléfono para su próxima claim call.
Tell us the date, the time, the language and the kind of call. We confirm the interpreter's name before it starts.