Interprétation par téléphone (OPI)Audits d'usine

Interprétation par téléphone pour audits d'usine

Interpreters for worker interviews by phone, corrective action follow-ups and audit scheduling calls. Get your quote in seconds, place your order, and you're all set.

Lancez votre commande

À partir de 92,91 $

Par heure

Certifiés par les tribunaux

Interprètes

Conforme à la loi HIPAA

Toutes les séances cliniques

Accrédités en milieu médical

Interprètes certifiés CCHI et NBCMI

Demande

Obtenez votre devis instantané et passez commande

Enter the call date, start time and the language the plant staff or workers speak. The price for the time you book shows right away.

Affectation

Interprète adapté au contexte

Our dispatcher assigns an interpreter who has interpreted factory audits before, and you see the name before the call.

Confirmation dans votre espace client et par e-mail

Téléphone (OPI)

Interprète en ligne

Everyone dials in from any phone at the booked time, with no app or link. The interpreter remains on the line through the time you booked.

N'importe quel téléphone, sans application ni lien

Le prix s’affiche avant la réservation. Chaque séance est couverte par un accord de confidentialité ; les séances cliniques sont traitées conformément à la loi HIPAA.

Réservez un interprète

When phone works

Phone interpreters for factory audit calls, from worker interviews to follow-ups

Most of an audit needs the floor or a screen. A phone interpreter is enough for the calls around an audit that are only conversation.

Phone interviews with workers

Where the audit plan uses phone interviews, the interpreter adds the worker to the call once the others are on the line. Everything is interpreted in full, and what the worker says stays confidential.

Follow-up on corrective actions

After an audit, the auditor calls the plant to ask what has changed since the findings. The interpreter interprets the questions and the answers of the plant manager.

Scheduling the audit

The auditor and the plant manager agree on the dates, the audit plan and who will be interviewed. The interpreter interprets the call for the language the plant manager speaks.

Audit calls

What to know about phone calls for factory audits with an interpreter

When phone is used

Phone is used for the parts of an audit that are only conversation, such as an interview, a follow-up question or a call to agree on dates. Nobody can see the floor or a document on a phone, so records go to the auditor beforehand. The interpreter dials in from anywhere in the US, which helps when no interpreter for the plant's language works nearby.

Who is on the line

The auditor dials in and leads the call. The plant manager joins scheduling and follow-up calls, and a worker joins an interview. Everyone dials in to the same line, and once the others are on, the interpreter can add the worker. Nobody has to be at the plant or in the auditor's office.

On the line4

AuditorDials in and leads the call
Plant managerJoins scheduling and follow-up calls
WorkerJoins an interview without managers
InterprèteDials in and adds the worker

AuditorInterprèteWorker

The interpreter's role

The interpreter's job is to make the call as clear as one held in a single language. On a call, nobody sees who is about to speak, so the interpreter keeps the turns clear and interprets each part in full, in both directions. Nothing is shortened. The interpreter gives no advice on what to say, and a worker's answers stay confidential.

Worker interviews

Worker 1Worker 2Worker 3

Interview schedule

Put the times of the worker interviews in the booking notes. The interpreter dials in, adds each worker once the auditor is on the line, and keeps every interview confidential. One booking can hold several interviews in a row in the same language.

Sur place, par vidéo ou par téléphone

Choosing between phone, video and on-site for a factory audit

Phone is for the conversation parts of an audit. When the auditor needs to see something, pick video or an interpreter at the plant.

Sur place
Book an interpreter at the plant when the whole audit, from the records to the interviews, is held in person.
Interprétation sur place pour audits d'usine
Vidéo (VRI)
Video is the better choice when the auditor needs to see the floor or open a document on screen.
Interprétation à distance par vidéo pour audits d'usine
Téléphone (OPI)
Phone fits an interview or a follow-up call that is only conversation, with nothing to show or see.

Comment ça marche

How to book a phone interpreter for a factory audit

Indiquez vos besoins et obtenez votre devis instantané
Enter the date, the start time and the language the plant staff or workers speak. The price for the booked time shows right away.
Passez commande
Pay online to confirm. Your dashboard shows the dial-in number and the access code, which you send to the plant and anyone else on the call.
Le dispatcheur se lance et affecte un interprète
Our dispatcher assigns an interpreter who has interpreted factory audits before and confirms the name to you.
Rejoignez votre séance
At the booked time everyone dials in from any phone, and the interpreter can add another person once the others are on the line.

Ce que vous recevez

The interpreter's name before the call.
A dial-in number and an access code to share with the plant.
Your booking confirmation, in the dashboard and by email.

Chaque fichier et chaque séance sont couverts par un NDA et transmis via une connexion chiffrée. Les dossiers cliniques sont traités conformément à la HIPAA.

Réservez un interprète

Si vous avez aussi besoin de traductions

If you also need documents translated for the auditor

A phone call has no screen, so the records an auditor wants to discuss should reach them in English before the call.

Formations et événements
Employee manuals and handbooks in the plant's language, translated into English so questions can refer to a page.
Réunions et négociations
Meeting minutes and financial statements, translated into English and sent to the auditor before the call.
Tribunaux et dépositions
Legal contracts and affidavits in another language, translated into English for the audit file.

Pas dans la liste ? Nous traduisons 37 types de documents, du passeport et du relevé bancaire jusqu’au brevet, chacun avec sa propre page et la même certification.Parcourir tous les documents

FAQ

Questions about phone interpreters for factory audits

Celles que nous entendons le plus souvent, auxquelles répondent nos équipes de répartition et de gestion de projet.

Vous ne trouvez pas la réponse ?

01Can a worker interview be held by phone?

It depends on the audit plan, which the auditor sets. When the plan allows a phone interview, no manager has to be on the line.

02What should we add to the booking for a follow-up call?

The list of corrective actions, so the interpreter can read the terms before the call. Documents in the plant's language can be translated into English first.

03Can the call move to video?

Yes, if the call turns out to need the floor or a document on screen. We change the booking to a video session when the interpreter is available.

04How is a phone call priced?

You pay for the booked time, and the total shows before payment. An interview in two languages runs longer than one in English, so book a little more time than you expect.

05How far ahead should we book?

At least 48 to 72 hours ahead, and earlier if you can.

06Which languages can the interpreter work in by phone?

70 languages. Spanish, Tagalog and Portuguese are the easiest to schedule by phone, and Pashto needs more notice.

By language