Demande
Obtenez votre devis instantané et passez commande
Enter the call date, start time and the claimant's language, then add the claim number to the notes. The price for the time you book shows right away.
Interprétation par téléphone (OPI)Russe
Russe Phone Interpretation for déclarations de sinistre
Russian interpreters for first reports, status updates, decisions and document requests on a claim. Get your quote in seconds, place your order, and you're all set.
À partir de 92,91 $
Par heure
Certifiés par les tribunaux
Interprètes
Conforme à la loi HIPAA
Toutes les séances cliniques
Accrédités en milieu médical
Interprètes certifiés CCHI et NBCMI
Affectation
Interprète adapté au contexte
Our dispatcher assigns an interpreter with experience in insurance claims, and the name is in your confirmation before the call.
Confirmation dans votre espace client et par e-mail
Téléphone (OPI)
Interprète en ligne
At the booked time, everyone dials in with the access code. The interpreter stays on the line for the time you booked.
N'importe quel téléphone, sans application ni lien
Le prix s’affiche avant la réservation. Chaque séance est couverte par un accord de confidentialité ; les séances cliniques sont traitées conformément à la loi HIPAA.
Réservez un interprèteThe language
Obtenir Russe right
La demande d’interprétation en russe a fortement augmenté après 2022. Nous organisons des audiences devant les tribunaux de l'immigration (y compris les demandeurs U4U), des entretiens d'asile, des visites à l'hôpital et des affaires devant le tribunal de la famille.
Typical Russe bookings
- Entretiens au tribunal des étrangers et d'asile (U4U, asile, TPS)
- Rendez-vous à l'hôpital et en oncologie
- Audiences de garde et de divorce devant le tribunal de la famille
- Réunions du bureau de libération conditionnelle et de la défense pénale
- Accueil des agences de réinstallation
- Admissions universitaires et entretiens F-1/J-1
- Orateurs américains
- 900k+
- Booked most in
- New York, Los Angeles, Miami
- Varieties
- Standard Russian, Post-Soviet regional
Calls we interpret
Phone interpreters for insurance claim calls, from the first report to settlement offers
Phone fits calls made of questions and answers. Four of them come up at different points in a claim.
First report of a claim
The claimant or policyholder reports the loss and gives the date, the place and the people involved. The adjuster needs those details exactly, so names, dates and numbers are interpreted in full.
Status updates
The adjuster tells the claimant where the claim stands and what is still needed. A status call can be short, and the claimant can ask about the next step.
Explaining a decision
When the insurer accepts or denies a claim, or makes a settlement offer, the adjuster explains it to the claimant by phone. The interpreter interprets the explanation and the claimant's questions, without adding advice.
Requests for documents
The adjuster asks for photos, receipts or forms. The interpreter interprets the request and the claimant's answer about what they have and how they can send it.
Claim calls by phone
What to know about claim calls by phone with an interpreter
When phone is used
Phone suits claim calls that are questions and answers, such as reporting a loss, checking on progress or hearing a decision. The adjuster and the claimant call in from wherever they are, and the interpreter dials in from anywhere in the US, which helps when no interpreter for the language works near the claimant. Nobody can look at a photo or a form during the call, so a step that needs documents is better by video.
Who is on the line
The adjuster leads the call, and the claimant or policyholder answers and asks questions. A public adjuster, an attorney or a family member can listen in or speak for the claimant. The interpreter dials in to the same line and can add another person once everyone is on it.
On the line4
- AdjusterLeads the call
- ClaimantAnswers and asks questions
- RepresentativeCan listen in or speak for the claimant
- InterprèteDials in and can add a person to the call
AdjusterInterprèteClaimant
The interpreter's role
The interpreter makes the call as clear as it would be in one language. Everything is heard and nothing is seen, so each speaker says a short part and pauses. The interpreter then says that part in the other language, in the first person, so each side hears the other's own words. The interpreter is neutral, keeps the call confidential, and does not comment on the claim or the offer.
The adjuster's part
AdjusterPauseInterpreted
The claimant's answer
ClaimantPauseInterpreted
Names, numbers and dates
Amounts and dates are easy to mishear without a page in front of you. Put the claim number, the names involved and any amounts the adjuster plans to mention in the booking notes, so the interpreter reads them before the call. If the call turns out to need photos or forms on screen, we can change the booking to video, subject to the interpreter's availability.
Sur place, par vidéo ou par téléphone
Choosing between phone, video and on-site for an insurance claim
Phone needs no setup, but nobody can see a photo or a form. Choose by what the call has to show.
Sur place
Book an interpreter in person for a visit to damaged property, or for a claimant who is not comfortable on a phone or video call.
Interprétation sur place pour déclarations de sinistre
Vidéo (VRI)
Video is better when the adjuster and the claimant go through photos, estimates or forms together.
Interprétation à distance par vidéo pour déclarations de sinistreTéléphone (OPI)
Phone fits a first report, a status update or a decision that the adjuster explains in words.
Comment ça marche
How to book a phone interpreter for an insurance claim
Indiquez vos besoins et obtenez votre devis instantané
Enter the call date, start time and the claimant's language. The price for the booked time shows right away.
Passez commande
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share, and a place for notes such as the claim number.
Le dispatcheur se lance et affecte un interprète
Our dispatcher assigns an interpreter with experience in insurance claims and confirms the name to you.
Rejoignez votre séance
Everyone calls in at the booked time, and the interpreter stays on the line until the booked time ends.
Ce que vous recevez
- The interpreter's name, sent to you before the call.
- A dial-in number and an access code kept in your project.
- A confirmation in your dashboard and by email, with the notes you added.
Chaque fichier et chaque séance sont couverts par un NDA et transmis via une connexion chiffrée. Les dossiers cliniques sont traités conformément à la HIPAA.
Si vous avez aussi besoin de traductions
If you also need documents translated before the call
Nothing can be shown on a phone call, so documents in another language are better translated and sent to the adjuster first.
Hôpitaux et cliniques
Medical records, translated and sent ahead so the adjuster reads the treatment history before the call.
Tribunaux et dépositions
Sworn statements from the claimant, translated and sent ahead so the adjuster can ask about them.
Réunions et négociations
Financial statements and contracts for a business claim, translated before the adjuster asks about the figures.
Pas dans la liste ? Nous traduisons 37 types de documents, du passeport et du relevé bancaire jusqu’au brevet, chacun avec sa propre page et la même certification.Parcourir tous les documentsFAQ
Questions about phone interpreters for insurance claims
Celles que nous entendons le plus souvent, auxquelles répondent nos équipes de répartition et de gestion de projet.
Vous ne trouvez pas la réponse ?
01How far ahead should we book a claim call?
At least 48 to 72 hours ahead, and earlier if you can.
02Do you interpret recorded statements by phone?
Yes. A recorded statement is a separate, formal step, so book it as its own session and say in the notes that the adjuster will record it.
03How is a phone claim call priced?
By the time you book, and the total shows before you pay. A call with an interpreter takes longer than one in English, so book more time than the same call would need in English.
04Can one interpreter work with two claimants who speak different languages?
No. Each language needs its own interpreter and its own booking.
05Which languages do you interpret by phone?
70 languages. Spanish, Mandarin, Tagalog, French and Vietnamese are among the easiest to schedule, and rare languages such as Pashto need more notice.
06Vos interprètes en Russe sont-ils certifiés ?
Oui. Des interprètes en russe certifiés par les tribunaux et accrédités médicalement sont affectés aux dossiers juridiques et cliniques — certification d'interprète des tribunaux fédéraux, listes des tribunaux d'État, CCHI / NBCMI pour le médical. Pour les contextes communautaires, éducatifs et d’entreprise, nous affectons des interprètes professionnellement formés et adaptés au sujet.
Autres langues
Autres langues for Déclarations de sinistre
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExplorerDémarrer un projet
Réservez un interprète par téléphone pour votre prochain claim call.
Tell us the date, the time, the claimant's language and the claim number. We send you the interpreter's name before the call.