Demande
Obtenez votre devis instantané et passez commande
Enter the appointment date, start time and the applicant's language. The price for the time you book shows right away.
Interprétation par téléphone (OPI)Arabe
Arabe Phone Interpretation for rendez-vous aux services sociaux
Arabic interpreters for eligibility interviews by phone, follow-up calls and case check-ins. Get your quote in seconds, place your order, and you're all set.
À partir de 92,91 $
Par heure
Certifiés par les tribunaux
Interprètes
Conforme à la loi HIPAA
Toutes les séances cliniques
Accrédités en milieu médical
Interprètes certifiés CCHI et NBCMI
Affectation
Interprète adapté au contexte
Our dispatcher assigns an interpreter who has interpreted social services appointments before, and you see the name before the call.
Confirmation dans votre espace client et par e-mail
Téléphone (OPI)
Interprète en ligne
At the booked time, everyone calls in from any phone. The interpreter stays on the line until the booked time ends.
N'importe quel téléphone, sans application ni lien
Le prix s’affiche avant la réservation. Chaque séance est couverte par un accord de confidentialité ; les séances cliniques sont traitées conformément à la loi HIPAA.
Réservez un interprèteThe language
Obtenir Arabe right
Pour l’interprétation, nous intervenons dans les tribunaux, les bureaux d’asile et les hôpitaux. Nous adaptons le dialecte – irakien, égyptien, levantin, du Golfe, soudanais, nord-africain – au locuteur, pas seulement « l’arabe », ce qui est un oubli fréquent du client.
Typical Arabe bookings
- Entretiens d'asile et examens crédibles de la peur par l'USCIS
- Maître du tribunal de l'immigration et audiences individuelles
- Rendez-vous à l'hôpital et en santé comportementale (ESPT, OB/GYN)
- Admission aux agences de réinstallation et inscription aux prestations
- Procédures pénales fédérales et questions de sécurité nationale
- Conférences parents-enseignants et PEI
- Orateurs américains
- 1.2M+
- Booked most in
- Detroit, New York, Los Angeles
- Varieties
- MSA, Egyptian, Levantine, Iraqi, Gulf, Maghrebi, Sudanese
When phone works
Phone interpreters for social services appointments, from eligibility interviews to check-ins
Part of casework is done by telephone. Caseworkers book a phone interpreter for the situations below.
Eligibility interviews by phone
The caseworker asks the application questions over the phone, and the interpreter is on the same call for the applicant. Add the program and the names of the household members to the booking notes.
Follow-up calls
A caseworker calls to ask for a missing document, to clear up an answer or to explain the next step. Book the time you expect the call to take, with a little margin.
Case check-ins
Caseworkers call clients on an open case to ask how things are going and whether anything has changed. A client without video can still join from any phone.
Phone appointments
What to know about social services appointments by phone with an interpreter
When phone is used
A phone appointment is held when the caseworker and the applicant do not need to see each other or look at a document together. The usual phone appointment is a run of questions and answers, such as an eligibility interview or a follow-up call. Phone is also chosen when no interpreter for the language works nearby, since interpreters dial in from anywhere. An appointment that needs a form on screen is better held by video.
Who is on the line
The caseworker or eligibility worker leads the call and asks the questions on the application. The applicant answers from their own phone, and a family member sometimes joins. The interpreter dials in as well and stays on the line for the whole call, so each side hears the other in their own language.
On the line4
- CaseworkerLeads the call, asks the questions
- ApplicantAnswers from any phone
- Family memberSometimes joins
- InterprèteDials in and stays on the line
CaseworkerInterprèteApplicant
The interpreter's role
Without video, a phone call depends on turns. Each speaker finishes a part and pauses, and the interpreter then interprets that part in full for the other person. The interpreter is neutral. Anything heard on the call stays private, and the interpreter does not advise the applicant or say what a rule means.
The caseworker's turn
CaseworkerPauseInterpreted
The applicant's turn
ApplicantPauseInterpreted
Before the call
Your confirmation holds a dial-in number and an access code, so share both with the applicant before the call. The caseworker cannot see paper documents, so ask the applicant to keep the ones the caseworker will ask about within reach. If the call turns out to need video, we can change the booking, subject to the interpreter's availability.
Sur place, par vidéo ou par téléphone
Choosing between phone, video and on-site for social services appointments
Phone works when the appointment is questions and answers. Choose video or on-site when people need to look at something together or meet at one address.
Sur place
For a home visit or a desk interview at the agency office, book an interpreter in person.
Interprétation sur place pour rendez-vous aux services sociaux
Vidéo (VRI)
Video is better when the applicant goes through a form or documents with the caseworker on screen.
Interprétation à distance par vidéo pour rendez-vous aux services sociauxTéléphone (OPI)
Phone fits eligibility interviews, follow-up calls and check-ins where the applicant can answer without showing a document.
Comment ça marche
How to book a phone interpreter for a social services appointment
Indiquez vos besoins et obtenez votre devis instantané
Enter the date, start time and the applicant's language. The price for the booked time shows right away.
Passez commande
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share with the applicant.
Le dispatcheur se lance et affecte un interprète
Our dispatcher assigns an interpreter who has interpreted social services appointments before, and confirms the name to you.
Rejoignez votre séance
At the booked time, the caseworker and the applicant dial in with the interpreter, and the call runs for the time you booked.
Ce que vous recevez
- The interpreter's name, confirmed before the call.
- A dial-in number and an access code, kept in your project.
- A confirmation by email and in your dashboard.
Chaque fichier et chaque séance sont couverts par un NDA et transmis via une connexion chiffrée. Les dossiers cliniques sont traités conformément à la HIPAA.
Si vous avez aussi besoin de traductions
If you also need documents translated before the call
A caseworker on the phone cannot look at the applicant's papers, so documents in another language are best translated and sent before the call.
Entretiens USCIS
Birth, marriage and divorce certificates, sent to the caseworker in English before the interview.
Hôpitaux et cliniques
Medical or vaccination records, translated before the call when the program asks for them.
Réunions et négociations
Financial statements in English before the call, so the caseworker has the figures in front of them.
Pas dans la liste ? Nous traduisons 37 types de documents, du passeport et du relevé bancaire jusqu’au brevet, chacun avec sa propre page et la même certification.Parcourir tous les documentsFAQ
Questions about phone interpreters for social services appointments
Celles que nous entendons le plus souvent, auxquelles répondent nos équipes de répartition et de gestion de projet.
Vous ne trouvez pas la réponse ?
01Does the applicant need an app or a smartphone?
No. Everyone dials in from any phone, using the number and the access code in the confirmation.
02Can someone join the call after it starts?
Yes. Once everyone is on the line, the interpreter can add a third party to the call, such as a family member.
03Is the call recorded?
We do not record calls unless you ask. Every call is covered by an NDA, and connections are encrypted.
04How is a phone appointment priced?
You pay for the time you book, with the total shown before you pay. The interpreter is reserved for the whole booking, so unused time is not refunded.
05Which languages do you interpret by phone?
70 languages, into and out of English. Spanish, Arabic, Mandarin, Haitian Creole and Vietnamese are the easiest to schedule, and rare languages need more notice.
06Vos interprètes en Arabe sont-ils certifiés ?
Oui. Des interprètes en arabe certifiés par les tribunaux et accrédités médicalement sont affectés aux dossiers juridiques et cliniques — certification d'interprète des tribunaux fédéraux, listes des tribunaux d'État, CCHI / NBCMI pour le médical. Pour les contextes communautaires, éducatifs et d’entreprise, nous affectons des interprètes professionnellement formés et adaptés au sujet.
07Couvrez-vous tous les dialectes de Arabe ?
On distingue les dialectes MSA, irakien, du Golfe, égyptien, levantin (syrien/libanais/palestinien/jordanien), soudanais et maghrébin (maghrébin). L’arabe standard moderne est utilisé pour le matériel écrit mais est rarement naturel dans l’interprétation spontanée.
Autres langues
Autres langues for Rendez-vous aux services sociaux
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExplorerDémarrer un projet
Réservez un interprète par téléphone pour votre prochain social services appointment.
Tell us the date, the time and the applicant's language. We confirm the interpreter's name before the call.