Serbe Video-Remote Interpretation for compagnies d'assurance
Serbian interpreters for claim interviews, recorded statements, examinations and hearings by video. Get your quote in seconds, place your order, add your meeting link, and you're all set.
Enter the date, start time, platform, the claimant's language and the kind of session, such as a claim interview or an examination. The price for the hours you book shows right away.
Zoom, Microsoft Teams, Google Meet ou la salle Texliff
Our dispatcher assigns an interpreter matched to the session, with claims experience for interviews and statements, medical credentials for examinations and court certification for hearings. You see the name before the session.
Confirmation dans votre espace client et par e-mail
At the booked time the interpreter joins the link as a guest, and stays on the call for the whole booking.
Tout appareil, des interprètes des 50 États
Le prix s’affiche avant la réservation. Chaque séance est couverte par un accord de confidentialité ; les séances cliniques sont traitées conformément à la loi HIPAA.
Chicago, New York, Pittsburgh et Détroit abritent des communautés serbo-américaines établies de longue date, avec de nouveaux arrivants issus des conflits post-yougoslaves.
Orateurs américains
175 000+
Booked most in
Chicago, New York, Milwaukee
Sessions insurers book
Video interpreters for insurance companies for claim interviews, statements, examinations and hearings
Claims units usually book one of six sessions, and the cards link to the pages for them by video.
Claim interviews
The interpreter joins the adjuster's video call with a claimant or policyholder who speaks another language.
What to know about working with video interpreters at an insurance company
When insurers use video
Claims units use video when the claimant and the adjuster are in different places, for example when the claim is handled in one state and the claimant lives in another. Video also suits recorded statements and examinations that the examiner gives remotely. When no interpreter for the claimant's language works near the claimant, video is the other choice, because the interpreter can join from anywhere in the US.
Who takes part
The adjuster or investigator asks the questions and records what the claimant says. The claimant or policyholder describes the loss or injury in their own language. In an examination, the examining doctor takes the history and gives the instructions for the exam. The interpreter joins as one more participant and speaks to each side in their language.
On the call4
AdjusterAsks the questions and records the answers
ClaimantDescribes the loss or injury
Examining doctorTakes the history in an examination
InterprèteJoins as one more participant
AdjusterInterprèteClaimant
The interpreter's role
The interpreter works for neither the insurer nor the claimant. Every question is interpreted in full for the claimant, and every answer in full for the adjuster, in the first person, so the file holds the claimant's own words. The interpreter does not explain coverage, comment on a claim decision or answer for the claimant, and keeps what they hear confidential.
Question and answer
QuestionInterpretedAnswerInterpreted
Claim details in the booking
Add the claim number, the claimant's name and the kind of session to the booking notes, so the interpreter can prepare. A recorded statement, an examination and a hearing on the same claim are separate sessions, and each is its own booking. Names of treating providers help the interpreter prepare for medical terms.
Sur place, par vidéo ou par téléphone
Choosing between video, on-site and phone for claims work
Video suits most claim interviews and statements. Another setting is better when the adjuster has to be at the loss, or when the claimant has no video.
Sur place
In person is the better choice for a home inspection after damage, or for an exam where the doctor needs to see the claimant.
Indiquez vos besoins et obtenez votre devis instantané
Enter the date, start time, platform, the claimant's language and the kind of session. The price for the booked hours shows right away.
Passez commande
Pay online to confirm. In the dashboard, add the claim number, the names of the parties and the meeting link.
Le dispatcheur se lance et affecte un interprète
Our dispatcher assigns an interpreter matched to the session and confirms the name to you before it starts.
Rejoignez votre séance
The interpreter joins the link as a guest when the session starts. For a recorded statement, the interpreter is named at the start of the recording.
Ce que vous recevez
The interpreter's name before each session, with credentials for exams and hearings.
Your meeting link kept in the project, or a Texliff room link that opens in the browser.
Every booking confirmed in your dashboard and by email.
Chaque fichier et chaque séance sont couverts par un NDA et transmis via une connexion chiffrée. Les dossiers cliniques sont traités conformément à la HIPAA.
Celles que nous entendons le plus souvent, auxquelles répondent nos équipes de répartition et de gestion de projet.
Vous ne trouvez pas la réponse ?
01Can the interpreter join a call the adjuster has already set up?
Yes. Add the link to the booking, and the interpreter joins as a guest on Zoom, Microsoft Teams or Google Meet. Without a link, we create a Texliff room that opens in the browser.
02What if the claimant cannot join by video?
Book a phone session for that claimant instead. Everyone dials in to the number in your confirmation, with no app or link.
03Can one interpreter work with a claimant and a witness who speak different languages?
No. A second language needs its own booking, and both bookings can share the same link.
04Comment une séance vidéo est-elle tarifée ?
By the hour, for the hours you book, and the total shows before you pay. Book enough time for a statement or an examination, because every question and answer is said twice and unused time is not refunded.
05Are claim sessions kept confidential?
Yes. Every session is covered by an NDA, connections are encrypted, and sessions are not recorded unless you ask. Clinical sessions are handled in line with HIPAA.
06Which languages do you interpret for claims?
70 languages. Spanish, Mandarin, Vietnamese and Arabic are the easiest to schedule, and rare languages such as Burmese or Pashto need more notice.
07Vos interprètes en Serbe sont-ils certifiés ?
Oui. Des interprètes en serbe certifiés par les tribunaux et accrédités médicalement sont affectés aux dossiers juridiques et cliniques — certification d'interprète des tribunaux fédéraux, listes des tribunaux d'État, CCHI / NBCMI pour le médical. Pour les contextes communautaires, éducatifs et d’entreprise, nous affectons des interprètes professionnellement formés et adaptés au sujet.
Autres langues
Autres langues for Compagnies d'assurance
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
Parcourez une sélection d'interprètes en Serbe disponibles via le réseau Texliff.
1 profil professionnel
Jelena M.
Interprète
Paires
Serbe vers AnglaisCroate vers AnglaisBosniaque vers AnglaisAnglais vers Serbe
Modes
Consécutive, Simultanée
Modalités
Sur place, Visioconférence, Téléphone
Jelena est une interprète et traductrice agréée forte de 15 ans d'expérience professionnelle, qui travaille entre l'anglais et le serbe, le croate et le bosniaque. Elle propose l'interprétation consécutive et simultanée sur place, en visioconférence et par téléphone, ainsi que la traduction du serbe (cyrillique) vers l'anglais. Jelena est inscrite auprès du Conseil judiciaire de et a exercé comme interprète et traductrice officielle pour de nombreux tribunaux fédéraux et d'État, ainsi que pour l'Agence américaine de protection de l'environnement (EPA). Ses domaines de spécialité couvrent le juridique, le médical, le technique, la finance, le marketing, l'informatique et les logiciels, l'immigration, l'éducation, le scientifique, le littéraire et le monde des affaires. Sa vaste expérience comprend l'interprétation de séances médicales et de procédures judiciaires telles que des procès, des audiences, des dépositions et des arbitrages, ainsi que l'interprétation de conférences et d'ateliers. Elle est titulaire d'une licence en arts dramatiques et a poursuivi des études de philologie arabe et anglaise.