电话口译(OPI)波斯尼亚语

波斯尼亚语 Phone Interpretation for 保险理赔

Bosnian interpreters for first reports, status updates, decisions and document requests on a claim. Get your quote in seconds, place your order, and you're all set.

开始下单

92.91 美元起

按小时计价

法院认证

口译员

符合 HIPAA

所有临床口译场次

具备医疗资质

持 CCHI 和 NBCMI 认证的口译员

提交需求

获取即时报价并下单

Enter the call date, start time and the claimant's language, then add the claim number to the notes. The price for the time you book shows right away.

匹配

按场合匹配口译员

Our dispatcher assigns an interpreter with experience in insurance claims, and the name is in your confirmation before the call.

通过账户面板和邮件确认

电话 (OPI)

电话口译员

At the booked time, everyone dials in with the access code. The interpreter stays on the line for the time you booked.

任何电话均可,无需应用或链接

预约前即可看到价格。每个场次均受保密协议保护;临床场次按 HIPAA 要求处理。

预约口译员

The language

得到 波斯尼亚语 right

St.

Typical 波斯尼亚语 bookings

  • USCIS 入籍和庇护面谈
  • 创伤知情的医疗和心理健康预约
  • 家庭法庭和遗嘱认证
美国发言人
10万+
Booked most in
St. Louis, Chicago, Atlanta
Varieties
波斯尼亚语、克罗地亚语和塞尔维亚语可以相互理解,但在拼写和词汇上有所不同。波斯尼亚语使用拉丁文字,更容易接受突厥语/阿拉伯语。

Calls we interpret

Phone interpreters for insurance claim calls, from the first report to settlement offers

Phone fits calls made of questions and answers. Four of them come up at different points in a claim.

First report of a claim

The claimant or policyholder reports the loss and gives the date, the place and the people involved. The adjuster needs those details exactly, so names, dates and numbers are interpreted in full.

Status updates

The adjuster tells the claimant where the claim stands and what is still needed. A status call can be short, and the claimant can ask about the next step.

Explaining a decision

When the insurer accepts or denies a claim, or makes a settlement offer, the adjuster explains it to the claimant by phone. The interpreter interprets the explanation and the claimant's questions, without adding advice.

Requests for documents

The adjuster asks for photos, receipts or forms. The interpreter interprets the request and the claimant's answer about what they have and how they can send it.

Claim calls by phone

What to know about claim calls by phone with an interpreter

When phone is used

Phone suits claim calls that are questions and answers, such as reporting a loss, checking on progress or hearing a decision. The adjuster and the claimant call in from wherever they are, and the interpreter dials in from anywhere in the US, which helps when no interpreter for the language works near the claimant. Nobody can look at a photo or a form during the call, so a step that needs documents is better by video.

Who is on the line

The adjuster leads the call, and the claimant or policyholder answers and asks questions. A public adjuster, an attorney or a family member can listen in or speak for the claimant. The interpreter dials in to the same line and can add another person once everyone is on it.

On the line4
  • AdjusterLeads the call
  • ClaimantAnswers and asks questions
  • RepresentativeCan listen in or speak for the claimant
  • 口译员Dials in and can add a person to the call
Adjuster口译员Claimant

The interpreter's role

The interpreter makes the call as clear as it would be in one language. Everything is heard and nothing is seen, so each speaker says a short part and pauses. The interpreter then says that part in the other language, in the first person, so each side hears the other's own words. The interpreter is neutral, keeps the call confidential, and does not comment on the claim or the offer.

The adjuster's part

Adjuster暂停Interpreted

The claimant's answer

Claimant暂停Interpreted

Names, numbers and dates

Amounts and dates are easy to mishear without a page in front of you. Put the claim number, the names involved and any amounts the adjuster plans to mention in the booking notes, so the interpreter reads them before the call. If the call turns out to need photos or forms on screen, we can change the booking to video, subject to the interpreter's availability.

现场、视频或电话

Choosing between phone, video and on-site for an insurance claim

Phone needs no setup, but nobody can see a photo or a form. Choose by what the call has to show.

  • 现场

    Book an interpreter in person for a visit to damaged property, or for a claimant who is not comfortable on a phone or video call.

    保险理赔现场口译
  • 视频(VRI)

    Video is better when the adjuster and the claimant go through photos, estimates or forms together.

    保险理赔远程视频口译
  • 电话 (OPI)

    Phone fits a first report, a status update or a decision that the adjuster explains in words.

它是如何运作的

How to book a phone interpreter for an insurance claim

  1. 填写需求,即时获取报价

    Enter the call date, start time and the claimant's language. The price for the booked time shows right away.

  2. 下单

    Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share, and a place for notes such as the claim number.

  3. 调度系统启动并指派口译员

    Our dispatcher assigns an interpreter with experience in insurance claims and confirms the name to you.

  4. 加入您的口译场次

    Everyone calls in at the booked time, and the interpreter stays on the line until the booked time ends.

您会收到什么

  • The interpreter's name, sent to you before the call.
  • A dial-in number and an access code kept in your project.
  • A confirmation in your dashboard and by email, with the notes you added.

每份文件和每个场次均受 NDA 保护,并通过加密连接传输。临床事务按 HIPAA 要求处理。

如果您还需要翻译

If you also need documents translated before the call

Nothing can be shown on a phone call, so documents in another language are better translated and sent to the adjuster first.

不在列表中?我们翻译 37 种文件类型,从护照、银行对账单到专利,每种都有自己的页面和同样的认证。浏览全部文件

常见问题

Questions about phone interpreters for insurance claims

我们最常听到的问题是由我们的调度和项目管理团队回答的。

没找到您要的答案?

01How far ahead should we book a claim call?

At least 48 to 72 hours ahead, and earlier if you can.

02Do you interpret recorded statements by phone?

Yes. A recorded statement is a separate, formal step, so book it as its own session and say in the notes that the adjuster will record it.

03How is a phone claim call priced?

By the time you book, and the total shows before you pay. A call with an interpreter takes longer than one in English, so book more time than the same call would need in English.

04Can one interpreter work with two claimants who speak different languages?

No. Each language needs its own interpreter and its own booking.

05Which languages do you interpret by phone?

70 languages. Spanish, Mandarin, Tagalog, French and Vietnamese are among the easiest to schedule, and rare languages such as Pashto need more notice.

06你们的波斯尼亚语口译员是否经过认证?

是的。法院认证且具备医疗资质的波斯尼亚语口译员会被安排处理法律和临床事务 — 联邦法院口译员认证、州法院名册,以及医疗领域的 CCHI / NBCMI。对于社区、教育和企业环境,我们指派经过专业培训的与主题相匹配的口译员。

开始一个项目

预订电话口译员,加入您的下一次claim call.

Tell us the date, the time, the claimant's language and the claim number. We send you the interpreter's name before the call.

预约电话口译员