提交需求
获取即时报价并下单
Enter the call date, start time and the claimant's language, then add the claim number to the notes. The price for the time you book shows right away.
电话口译（OPI）葡萄牙语
葡萄牙语 Phone Interpretation for 保险理赔
Portuguese interpreters for first reports, status updates, decisions and document requests on a claim. Get your quote in seconds, place your order, and you're all set.
92.91 美元起
按小时计价
法院认证
口译员
符合 HIPAA
所有临床口译场次
具备医疗资质
持 CCHI 和 NBCMI 认证的口译员
匹配
按场合匹配口译员
Our dispatcher assigns an interpreter with experience in insurance claims, and the name is in your confirmation before the call.
通过账户面板和邮件确认
电话 (OPI)
电话口译员
At the booked time, everyone dials in with the access code. The interpreter stays on the line for the time you booked.
任何电话均可，无需应用或链接
预约前即可看到价格。每个场次均受保密协议保护；临床场次按 HIPAA 要求处理。
预约口译员The language
得到 葡萄牙语 right
葡萄牙语口译需求包括巴西庇护和医疗事务、建筑工地工伤赔偿与 OSHA 调查、亚速尔裔老年护理预约、安哥拉和莫桑比克庇护面谈，以及领事或国籍事务。
Typical 葡萄牙语 bookings
- 庇护和可信恐惧面谈
- OSHA 调查和工人赔偿 IME
- 医院和妇产科预约
- 家庭法庭和监护权事宜
- 房地产交割和抵押贷款申请
- 家长会（马萨诸塞州、佛罗里达州、新泽西州）
- 亚速尔人后裔社区的老年病和临终关怀
- 安哥拉和莫桑比克庇护面谈
- 美国发言人
- 1.4M+
- Booked most in
- Boston, Newark, Miami
- Varieties
- Brazilian, European
Calls we interpret
Phone interpreters for insurance claim calls, from the first report to settlement offers
Phone fits calls made of questions and answers. Four of them come up at different points in a claim.
First report of a claim
The claimant or policyholder reports the loss and gives the date, the place and the people involved. The adjuster needs those details exactly, so names, dates and numbers are interpreted in full.
Status updates
The adjuster tells the claimant where the claim stands and what is still needed. A status call can be short, and the claimant can ask about the next step.
Explaining a decision
When the insurer accepts or denies a claim, or makes a settlement offer, the adjuster explains it to the claimant by phone. The interpreter interprets the explanation and the claimant's questions, without adding advice.
Requests for documents
The adjuster asks for photos, receipts or forms. The interpreter interprets the request and the claimant's answer about what they have and how they can send it.
Claim calls by phone
What to know about claim calls by phone with an interpreter
When phone is used
Phone suits claim calls that are questions and answers, such as reporting a loss, checking on progress or hearing a decision. The adjuster and the claimant call in from wherever they are, and the interpreter dials in from anywhere in the US, which helps when no interpreter for the language works near the claimant. Nobody can look at a photo or a form during the call, so a step that needs documents is better by video.
Who is on the line
The adjuster leads the call, and the claimant or policyholder answers and asks questions. A public adjuster, an attorney or a family member can listen in or speak for the claimant. The interpreter dials in to the same line and can add another person once everyone is on it.
On the line4
- AdjusterLeads the call
- ClaimantAnswers and asks questions
- RepresentativeCan listen in or speak for the claimant
- 口译员Dials in and can add a person to the call
Adjuster口译员Claimant
The interpreter's role
The interpreter makes the call as clear as it would be in one language. Everything is heard and nothing is seen, so each speaker says a short part and pauses. The interpreter then says that part in the other language, in the first person, so each side hears the other's own words. The interpreter is neutral, keeps the call confidential, and does not comment on the claim or the offer.
The adjuster's part
Adjuster暂停Interpreted
The claimant's answer
Claimant暂停Interpreted
Names, numbers and dates
Amounts and dates are easy to mishear without a page in front of you. Put the claim number, the names involved and any amounts the adjuster plans to mention in the booking notes, so the interpreter reads them before the call. If the call turns out to need photos or forms on screen, we can change the booking to video, subject to the interpreter's availability.
现场、视频或电话
Choosing between phone, video and on-site for an insurance claim
Phone needs no setup, but nobody can see a photo or a form. Choose by what the call has to show.
现场
Book an interpreter in person for a visit to damaged property, or for a claimant who is not comfortable on a phone or video call.
保险理赔现场口译
视频（VRI）
Video is better when the adjuster and the claimant go through photos, estimates or forms together.
保险理赔远程视频口译电话 (OPI)
Phone fits a first report, a status update or a decision that the adjuster explains in words.
它是如何运作的
How to book a phone interpreter for an insurance claim
填写需求，即时获取报价
Enter the call date, start time and the claimant's language. The price for the booked time shows right away.
下单
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share, and a place for notes such as the claim number.
调度系统启动并指派口译员
Our dispatcher assigns an interpreter with experience in insurance claims and confirms the name to you.
加入您的口译场次
Everyone calls in at the booked time, and the interpreter stays on the line until the booked time ends.
您会收到什么
- The interpreter's name, sent to you before the call.
- A dial-in number and an access code kept in your project.
- A confirmation in your dashboard and by email, with the notes you added.
每份文件和每个场次均受 NDA 保护，并通过加密连接传输。临床事务按 HIPAA 要求处理。
如果您还需要翻译
If you also need documents translated before the call
Nothing can be shown on a phone call, so documents in another language are better translated and sent to the adjuster first.
医院与诊所
Medical records, translated and sent ahead so the adjuster reads the treatment history before the call.
法院与取证
Sworn statements from the claimant, translated and sent ahead so the adjuster can ask about them.
会议与谈判
Financial statements and contracts for a business claim, translated before the adjuster asks about the figures.
不在列表中？我们翻译 37 种文件类型，从护照、银行对账单到专利，每种都有自己的页面和同样的认证。浏览全部文件常见问题
Questions about phone interpreters for insurance claims
我们最常听到的问题是由我们的调度和项目管理团队回答的。
没找到您要的答案？
01How far ahead should we book a claim call?
At least 48 to 72 hours ahead, and earlier if you can.
02Do you interpret recorded statements by phone?
Yes. A recorded statement is a separate, formal step, so book it as its own session and say in the notes that the adjuster will record it.
03How is a phone claim call priced?
By the time you book, and the total shows before you pay. A call with an interpreter takes longer than one in English, so book more time than the same call would need in English.
04Can one interpreter work with two claimants who speak different languages?
No. Each language needs its own interpreter and its own booking.
05Which languages do you interpret by phone?
70 languages. Spanish, Mandarin, Tagalog, French and Vietnamese are among the easiest to schedule, and rare languages such as Pashto need more notice.
06你们的葡萄牙语口译员是否经过认证？
是的。法院认证且具备医疗资质的葡萄牙语口译员会被安排处理法律和临床事务 — 联邦法院口译员认证、州法院名册，以及医疗领域的 CCHI / NBCMI。对于社区、教育和企业环境，我们指派经过专业培训的与主题相匹配的口译员。
07你们是否覆盖所有葡萄牙语方言？
巴西、欧洲和 PALOP 葡语非洲国家的葡萄牙语，在发音、语法、词汇和法律术语上都有差异。我们在受理时确认目标变体，并据此匹配笔译员或口译员。
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探索开始一个项目
预订电话口译员，加入您的下一次claim call.
Tell us the date, the time, the claimant's language and the claim number. We send you the interpreter's name before the call.