提交需求
获取即时报价并下单
Enter when the visit starts and the patient's language. The price for the time you book shows right away.
电话口译（OPI）中文
中文 Phone Interpretation for 远程医疗问诊
Medically credentialed Chinese interpreters for audio-only telehealth visits with patients who have no video. Get your quote in seconds, place your order, and you're all set.
92.91 美元起
按小时计价
法院认证
口译员
符合 HIPAA
所有临床口译场次
具备医疗资质
持 CCHI 和 NBCMI 认证的口译员
匹配
按场合匹配口译员
Our dispatcher assigns a medically credentialed interpreter, and the name and credentials show in your dashboard before the visit.
通过账户面板和邮件确认
电话 (OPI)
电话口译员
At the booked time the provider, the patient and the interpreter are on the same line, and the interpreter stays for the time you booked.
任何电话均可，无需应用或链接
预约前即可看到价格。每个场次均受保密协议保护；临床场次按 HIPAA 要求处理。
预约口译员The language
得到 中文 right
我们为医院、生物技术公司、专利陈述、USCIS 庇护面谈和进出口谈判提供普通话翻译。Zoom 和 Teams 上的 VRI 尤其注重普通话。
Typical 中文 bookings
- 专利和知识产权诉讼庭外取证
- 制药/生物技术工厂的 FDA 检查和 GMP 审核
- 医院、肿瘤科和遗传咨询预约
- USCIS 入籍和庇护面谈
- 中美贸易谈判和供应商审计
- 大学招生和研究实验室面试
- 美国发言人
- 3M+
- Booked most in
- San Francisco, New York, Los Angeles
- Varieties
- Mainland (PRC), Taiwan, Singapore
- 语域
- 间接沟通、基于资历的讲话和保全面子的惯例会对庭外取证和谈判产生重大影响。我们的普通话口译员经过培训，能够忠实地翻译内容，同时不会失去礼貌。
When phone works
Phone interpreters for telehealth appointments held by audio only
On the phone, the visit itself is the call, not a call about a visit. Providers hold a telehealth visit by audio only in the situations below.
Patients without video
Some patients have no camera, no device that joins a video call or no connection that holds one. The provider holds the visit by phone, and the interpreter dials in too.
Visits that need no picture
Providers hold some visits by phone because nothing needs to be seen, such as a medicine review or a talk about results. The provider sets the visit type, and you book the interpreter for the same time.
Routine check-ins
A short check-in after a new medicine or a change of plan can be held by phone. Book the time the check-in needs, with room for interpretation.
Audio-only visits
What to know about audio-only telehealth visits with an interpreter
When a visit is audio only
An audio-only telehealth visit is a full medical visit held by phone, with the provider asking about symptoms and giving the plan. Providers choose it when the patient has no device or connection for video, or when the visit needs no picture. The interpreter dials in from anywhere in the US, so a language that few people speak near the clinic can still be booked. The patient needs no app, link or screen.
Who takes part
The provider is on the line from the clinic or another office, asks about symptoms and explains the plan. The patient talks from home or wherever they are. A family member can be added to the call when the patient wants someone to listen or to help with the medicine list. The interpreter dials in and adds the patient once the provider is on the line.
On the phone4
- 医护人员Asks about symptoms and explains the plan
- 患者Talks from home, with no app or screen
- Family memberAdded to listen or help with the medicine list
- 口译员Joins the line and adds the patient
医护人员口译员患者
The interpreter's role
The provider cannot see the patient, so the interpreter's words carry the whole visit. Each speaker pauses, and the interpreter interprets that part in full, in the first person, before the next one starts. The interpreter is neutral and keeps the visit confidential. They do not describe how the patient seems or add to what the patient said.
Audio-only visit
List sentVisit问题咨询
Medicine list ahead
Send the patient the medicine list and any instructions before the visit, because nothing can be shown on a phone call. Add the same list to the booking notes, and the interpreter has the names and doses in front of them while the provider goes through them.
现场、视频或电话
Choosing between phone, video and on-site for a telehealth appointment
Phone suits a visit that needs no picture. If the provider needs to see the patient, or the patient is in the clinic, another setting fits better.
现场
此类会谈不提供A patient who comes to the clinic needs an on-site interpreter, which is a separate booking.
视频（VRI）
Book video when the provider needs to see something and the patient has a device that can join.
远程医疗问诊远程视频口译电话 (OPI)
Phone fits audio-only visits and patients who have no video device or connection.
它是如何运作的
How to book a phone interpreter for a telehealth visit
填写需求，即时获取报价
Pick the date and start time of the visit and the patient's language. The price for the booked time shows right away.
下单
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code, and you can add the patient's number to the notes.
调度系统启动并指派口译员
Our dispatcher assigns an interpreter with a medical credential, CCHI or NBCMI, and you see the name before the visit.
加入您的口译场次
At the booked time everyone dials in, and the interpreter adds the patient to the call if you asked. The interpreter stays on the line for the time you booked.
您会收到什么
- The interpreter's name and credentials in your dashboard before the visit.
- A dial-in number and an access code to share with the patient.
- The booking confirmation, sent by email and kept in the dashboard.
每份文件和每个场次均受 NDA 保护，并通过加密连接传输。临床事务按 HIPAA 要求处理。
如果您还需要翻译
If you also need documents translated before the visit
Nothing can be shown on a phone visit, so records in another language are better translated before the provider needs them.
医院与诊所
Discharge papers and test results from a hospital abroad, translated into English for the provider to read before the call.
USCIS 面谈
Birth certificates, when a patient's immigration filing asks for English.
法院与取证
Sworn statements about an injury, translated into English for the lawyer handling the claim.
不在列表中？我们翻译 37 种文件类型，从护照、银行对账单到专利，每种都有自己的页面和同样的认证。浏览全部文件常见问题
Questions about phone interpreters for telehealth visits
我们最常听到的问题是由我们的调度和项目管理团队回答的。
没找到您要的答案？
01Is an audio-only visit recorded?
Only if you ask. The interpreter is under an NDA for every visit, and connections are encrypted.
02What if the provider needs to see the patient?
We can change the booking to a video session, subject to the interpreter's availability.
03Can the patient call in from a landline?
Yes. The patient can dial in from any phone, whether a landline or a mobile.
04How is an audio-only visit priced?
The price is for the time you book, and the total shows before you pay. Add a little room at the start for everyone to dial in, because the interpreter is reserved for the whole booking and unused time is not refunded.
05How far ahead should we book?
At least 48 to 72 hours ahead, and earlier if you can.
06Which languages can I book for an audio-only visit?
70 languages. Spanish, Mandarin, Vietnamese, Arabic, Korean and Haitian Creole are the easiest to schedule. A language that is harder to find needs more notice.
07你们的中文口译员是否经过认证？
是的。法院认证且具备医疗资质的中文口译员会被安排处理法律和临床事务 — 联邦法院口译员认证、州法院名册，以及医疗领域的 CCHI / NBCMI。对于社区、教育和企业环境，我们指派经过专业培训的与主题相匹配的口译员。
08你们是否覆盖所有中文方言？
中国大陆的普通话使用者通常使用简体字；台湾以及较早移民的香港/海外社群则偏好繁体字。就口译而言，这一区别仅影响书面讲义材料。
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探索开始一个项目
Book an interpreter by phone for your nextaudio-only visit.
Tell us the day, the start time and the patient's language. You see the interpreter's name and credentials before the visit.