提交需求
获取即时报价并下单
Enter the date, start time, platform, the claimant's language and the kind of session, such as a claim interview or an examination. The price for the hours you book shows right away.
Zoom、Microsoft Teams、Google Meet 或 Texliff 会议室
视频口译（VRI）泰语
泰语 Video-Remote Interpretation for 保险公司
Thai interpreters for claim interviews, recorded statements, examinations and hearings by video. Get your quote in seconds, place your order, add your meeting link, and you're all set.
92.91 美元起
按小时计价
法院认证
口译员
符合 HIPAA
所有临床口译场次
具备医疗资质
持 CCHI 和 NBCMI 认证的口译员
匹配
按场合匹配口译员
Our dispatcher assigns an interpreter matched to the session, with claims experience for interviews and statements, medical credentials for examinations and court certification for hearings. You see the name before the session.
通过账户面板和邮件确认
视频（VRI）
口译员加入您的视频通话
At the booked time the interpreter joins the link as a guest, and stays on the call for the whole booking.
任何设备，口译员来自全美 50 州
预约前即可看到价格。每个场次均受保密协议保护；临床场次按 HIPAA 要求处理。
预约口译员The language
得到 泰语 right
Los Angeles (Thai Town), Las Vegas, Chicago, NYC, Houston and Oakland have established Thai-American communities.
Typical 泰语 bookings
- USCIS 入籍面谈
- 医院预约
- 餐厅/酒店业工人补偿金
- 家庭法庭和离婚事宜
- 美国发言人
- 30万+
- Booked most in
- Los Angeles, New York, Chicago
Sessions insurers book
Video interpreters for insurance companies for claim interviews, statements, examinations and hearings
Claims units usually book one of six sessions, and the cards link to the pages for them by video.
Claim interviews
The interpreter joins the adjuster's video call with a claimant or policyholder who speaks another language.
保险理赔远程视频口译常见场次
- Auto and property claims
- Liability claims
- Workers' compensation claims
Recorded statements
The interpreter is named at the start of the recording and interprets each question and answer in the first person.
录音陈述远程视频口译常见场次
- Claimants and insureds
- Witnesses to the loss
- Statements taken by video
Independent medical exams
A medically credentialed interpreter joins the examiner's video exam or records interview, and works for neither the insurer nor the claimant.
独立医疗检查远程视频口译常见场次
- Telemedicine examinations
- Psychological examinations
- History interviews
Workers' compensation hearings
A court-certified interpreter joins hearings held by video, and we ask for the state and the board when you book.
工伤赔偿听证远程视频口译常见场次
- Status conferences
- Hearings before the judge
- Settlement approval hearings
Examinations under oath
A court-certified interpreter joins on the court reporter's link, and the court reporter swears the interpreter in as at a deposition.
庭外证词录取远程视频口译常见场次
- Fire and theft claims
- Auto claims
- Testimony taken by a court reporter
Disability evaluations
A medically credentialed interpreter joins long-term disability evaluations that the examiner holds by video, including psychological ones.
残障评估远程视频口译常见场次
- Psychological evaluations
- Follow-up interviews
- Intake and history
Interpreters at an insurer
What to know about working with video interpreters at an insurance company
When insurers use video
Claims units use video when the claimant and the adjuster are in different places, for example when the claim is handled in one state and the claimant lives in another. Video also suits recorded statements and examinations that the examiner gives remotely. When no interpreter for the claimant's language works near the claimant, video is the other choice, because the interpreter can join from anywhere in the US.
Who takes part
The adjuster or investigator asks the questions and records what the claimant says. The claimant or policyholder describes the loss or injury in their own language. In an examination, the examining doctor takes the history and gives the instructions for the exam. The interpreter joins as one more participant and speaks to each side in their language.
On the call4
- AdjusterAsks the questions and records the answers
- ClaimantDescribes the loss or injury
- Examining doctorTakes the history in an examination
- 口译员Joins as one more participant
Adjuster口译员Claimant
The interpreter's role
The interpreter works for neither the insurer nor the claimant. Every question is interpreted in full for the claimant, and every answer in full for the adjuster, in the first person, so the file holds the claimant's own words. The interpreter does not explain coverage, comment on a claim decision or answer for the claimant, and keeps what they hear confidential.
Question and answer
QuestionInterpretedAnswerInterpreted
Claim details in the booking
Add the claim number, the claimant's name and the kind of session to the booking notes, so the interpreter can prepare. A recorded statement, an examination and a hearing on the same claim are separate sessions, and each is its own booking. Names of treating providers help the interpreter prepare for medical terms.
现场、视频或电话
Choosing between video, on-site and phone for claims work
Video suits most claim interviews and statements. Another setting is better when the adjuster has to be at the loss, or when the claimant has no video.
现场
In person is the better choice for a home inspection after damage, or for an exam where the doctor needs to see the claimant.
保险公司现场口译视频（VRI）
Video fits interviews, statements and exams where the adjuster or examiner and the claimant are in different places.
电话 (OPI)
Phone fits first reports and status calls, and recorded statements taken on the adjuster's recorded line.
保险公司电话口译
它是如何运作的
How insurers book a video interpreter
填写需求，即时获取报价
Enter the date, start time, platform, the claimant's language and the kind of session. The price for the booked hours shows right away.
下单
Pay online to confirm. In the dashboard, add the claim number, the names of the parties and the meeting link.
调度系统启动并指派口译员
Our dispatcher assigns an interpreter matched to the session and confirms the name to you before it starts.
加入您的口译场次
The interpreter joins the link as a guest when the session starts. For a recorded statement, the interpreter is named at the start of the recording.
您会收到什么
- The interpreter's name before each session, with credentials for exams and hearings.
- Your meeting link kept in the project, or a Texliff room link that opens in the browser.
- Every booking confirmed in your dashboard and by email.
每份文件和每个场次均受 NDA 保护，并通过加密连接传输。临床事务按 HIPAA 要求处理。
如果您还需要翻译
If you also need documents translated for a claim
Certified translations come from the same account, delivered as a PDF in English.
医院与诊所
Medical records from clinics abroad, translated for the examiner and the adjuster.
法院与取证
Affidavits, contracts and text messages in another language, translated for a disputed claim or an examination under oath.
会议与谈判
Financial statements and company records submitted with a business or property claim.
不在列表中？我们翻译 37 种文件类型，从护照、银行对账单到专利，每种都有自己的页面和同样的认证。浏览全部文件常见问题
Questions from insurers about video interpreters
我们最常听到的问题是由我们的调度和项目管理团队回答的。
没找到您要的答案？
01Can the interpreter join a call the adjuster has already set up?
Yes. Add the link to the booking, and the interpreter joins as a guest on Zoom, Microsoft Teams or Google Meet. Without a link, we create a Texliff room that opens in the browser.
02What if the claimant cannot join by video?
Book a phone session for that claimant instead. Everyone dials in to the number in your confirmation, with no app or link.
03Can one interpreter work with a claimant and a witness who speak different languages?
No. A second language needs its own booking, and both bookings can share the same link.
04视频场次如何计价？
By the hour, for the hours you book, and the total shows before you pay. Book enough time for a statement or an examination, because every question and answer is said twice and unused time is not refunded.
05Are claim sessions kept confidential?
Yes. Every session is covered by an NDA, connections are encrypted, and sessions are not recorded unless you ask. Clinical sessions are handled in line with HIPAA.
06Which languages do you interpret for claims?
70 languages. Spanish, Mandarin, Vietnamese and Arabic are the easiest to schedule, and rare languages such as Burmese or Pashto need more notice.
07你们的泰语口译员是否经过认证？
是的。法院认证且具备医疗资质的泰语口译员会被安排处理法律和临床事务 — 联邦法院口译员认证、州法院名册，以及医疗领域的 CCHI / NBCMI。对于社区、教育和企业环境，我们指派经过专业培训的与主题相匹配的口译员。
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Book a video interpreter for your nextclaim session.
Tell us the date, the platform, the claimant's language and the kind of session. We confirm the interpreter's name before it starts.