01Do the workers need an account or an app?
No. The Texliff room opens in the browser without installing anything, and the interpreter joins your own link as a guest.
02What if new hires speak two languages?
A booking is for English and a single other language. New hires who speak two languages need two bookings, one per language, on the same link.
03How many hours should we book for an online course?
Book the full course, plus the breaks. The trainer pauses every few sentences, which makes the course longer, and unused time is not refunded.
04Does Texliff record the session?
No, not unless the customer asks. Connections are encrypted, and every session is covered by an NDA.
05How far ahead should we book?
At least 48 to 72 hours ahead, and earlier if you can.
06Which languages can workers be served in?
70 languages. Spanish, Vietnamese, Haitian Creole, Mandarin and Arabic are the easiest to schedule, and a rare language needs more advance notice.
07¿Sus intérpretes de Griego están certificados?
Sí. Para asuntos legales y clínicos se asignan intérpretes de griego certificados para tribunales y con credenciales médicas: certificación federal, listas estatales, CCHI/NBCMI para medicina. Para comunidad, educación y empresa asignamos intérpretes profesionales capacitados y acordes a la materia.