01Which platforms can the interpreter join?
The interpreter joins as a guest on Zoom, Microsoft Teams or Google Meet. If you want a link we create, the Texliff room works too.
02Can our client join without installing anything?
Yes, with a Texliff room link. It opens in the browser, so the client can join without installing an app.
03The petitioner speaks a different language from the client. Can one interpreter work for both?
No. One booking is for English and one other language, so book one session per language. Both sessions can use the same link.
04Is the session recorded?
Sessions are not recorded unless you ask. Connections are encrypted, and an NDA applies to every session.
05How many hours should we book for a consultation?
The rate is per hour, and the total shows before you pay. Book a little more than you plan, because everything is interpreted in both directions and unused time is not refunded.
06Which languages are easiest to schedule by video?
70 languages. Spanish, Mandarin, Arabic, Haitian Creole, Russian and Korean are the easiest to schedule. Languages with few interpreters, such as Burmese or Pashto, need more notice.
07¿Sus intérpretes de Griego están certificados?
Sí. Para asuntos legales y clínicos se asignan intérpretes de griego certificados para tribunales y con credenciales médicas: certificación federal, listas estatales, CCHI/NBCMI para medicina. Para comunidad, educación y empresa asignamos intérpretes profesionales capacitados y acordes a la materia.