01Which platforms can the interpreter join?
Zoom, Microsoft Teams, Google Meet and the Texliff room. Add the link to the booking, and the interpreter joins it as a guest.
02Does the parent need to install anything?
Not for the Texliff room, which opens in the browser without installing anything. On Zoom, Teams or Google Meet, the parent joins as they would for any call on that platform.
03Is the meeting recorded?
Only if you ask us to. Every session is under an NDA, and the connection is encrypted.
04What if the parent has no video?
Book a phone interpreter for that meeting. Staff and the parent dial in to the number in your confirmation.
05How is a video meeting priced?
You pay for the hours you book, and the total is shown first. Reserve the time the meeting usually takes plus some room, because unused time is not refunded.
06Which languages can we book for a video meeting?
70 languages. Spanish, Mandarin, Arabic, Portuguese and Haitian Creole are easy to schedule, and interpreters join from anywhere in the US. Rare languages need more notice.
07¿Sus intérpretes de Griego están certificados?
Sí. Para asuntos legales y clínicos se asignan intérpretes de griego certificados para tribunales y con credenciales médicas: certificación federal, listas estatales, CCHI/NBCMI para medicina. Para comunidad, educación y empresa asignamos intérpretes profesionales capacitados y acordes a la materia.