01Can the interpreter join the school's conference link?
Yes. Add the link to the booking, and the interpreter joins it as a guest on Zoom, Microsoft Teams or Google Meet. If the school has no link, we create one in the Texliff room and add it to the project.
02How does a parent join the Texliff room?
The school sends the room link, and the parent opens it in a browser without installing anything. The interpreter joins the same link.
03Can the teacher show a report card on screen?
If the platform allows screen sharing, yes. The teacher can show a report card or a piece of work, and the interpreter interprets what is said about it.
04What if a family does not join its slot?
The interpreter stays for the hours you booked and is there for the next family. Time you do not use is not refunded, since the interpreter is held for the whole booking.
05How is a video conference day priced?
Video sessions are priced by the hour for the hours you book, and the total shows before you pay. Book the full length of the schedule, from the first slot to the last.
06Which languages can we book for a video conference?
70 languages. Spanish, Mandarin, Arabic and Vietnamese are the easiest to schedule, and rare languages such as Burmese or Pashto need more notice.
07Vos interprètes en Grec sont-ils certifiés ?
Oui. Des interprètes en grec certifiés par les tribunaux et accrédités médicalement sont affectés aux dossiers juridiques et cliniques — certification d'interprète des tribunaux fédéraux, listes des tribunaux d'État, CCHI / NBCMI pour le médical. Pour les contextes communautaires, éducatifs et d’entreprise, nous affectons des interprètes professionnellement formés et adaptés au sujet.