01Can the interpreter join a session on our client's platform?
Yes, if the client's platform lets a guest in. Add the link, or ask us to create a Texliff room link that opens in the browser with nothing to install.
02What if a placement start date changes?
Cancellation is in writing, with a full refund more than seven days before, 75% between seven days and 48 hours before, and no refund after that.
03Can one booking cover several orientations in a row?
Yes, when they are in the same language. Book the whole block as one session and put the schedule in the notes, and book a second language separately.
04How is an orientation or training priced?
By the hour, for the hours you book, and the total shows before you pay. Book the full length of the orientation or training, since the interpreter is reserved for the whole booking and unused time is not refunded.
05How far ahead should we book?
At least 48 to 72 hours ahead, and earlier if you can.
06Which languages do you interpret for staffing agencies?
70 languages. Spanish, Haitian Creole, Portuguese, Vietnamese, Arabic and Mandarin are the easiest to schedule, and rare languages such as Burmese need more notice.
07Vos interprètes en Grec sont-ils certifiés ?
Oui. Des interprètes en grec certifiés par les tribunaux et accrédités médicalement sont affectés aux dossiers juridiques et cliniques — certification d'interprète des tribunaux fédéraux, listes des tribunaux d'État, CCHI / NBCMI pour le médical. Pour les contextes communautaires, éducatifs et d’entreprise, nous affectons des interprètes professionnellement formés et adaptés au sujet.