01Does the court allow a remote interpreter?
Each court decides when remote interpreting is allowed, so check the court's order first. Name the court and the type of conference in your booking notes.
02Will the interpreter know the case before the conference?
Only what you tell us. Add the case name, the names of the parties and the main terms to the booking notes, and the interpreter reads them before the conference.
03What if the other party speaks a different language too?
Each booking pairs English with one other language, so a second language needs a second booking, and both can use the court's link.
04How is a settlement conference by video priced?
The price is by the hour, and the total for the booked hours shows before you pay. Book the time the court has set aside, because the interpreter is reserved for the whole booking and unused time is not refunded.
05What happens if we have to cancel the booking?
Cancellation is in writing. You get a full refund more than seven days before the conference, 75% between seven days and 48 hours before, and no refund in the last 48 hours.
06Which languages do you cover for settlement conferences by video?
70 languages. Spanish, Mandarin, Vietnamese, Russian, Arabic and Haitian Creole are the easiest to schedule. Rare languages need more notice.
07Vos interprètes en Grec sont-ils certifiés ?
Oui. Des interprètes en grec certifiés par les tribunaux et accrédités médicalement sont affectés aux dossiers juridiques et cliniques — certification d'interprète des tribunaux fédéraux, listes des tribunaux d'État, CCHI / NBCMI pour le médical. Pour les contextes communautaires, éducatifs et d’entreprise, nous affectons des interprètes professionnellement formés et adaptés au sujet.