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Interpretação por telefone (OPI)Português
Português Phone Interpretation for organizações sem fins lucrativos
Portuguese interpreters for intake calls, benefits questions and health program follow-ups with your clients. Get your quote in seconds, place your order, and you're all set.
A partir de US$ 92,91
Por hora
Certificados por tribunais
Intérpretes
Conforme a HIPAA
Todas as sessões clínicas
Credenciados na área médica
Intérpretes certificados pela CCHI e pela NBCMI
Designação
Intérprete designado conforme o contexto
Our dispatcher assigns the interpreter by the type of call. Legal aid calls get a court-certified interpreter, health program calls a medically credentialed one, and benefits calls an interpreter who has done social services appointments before.
Confirmado no seu painel e por e-mail
Telefone (OPI)
Intérprete na linha
Staff and client dial in at the booked time, and the interpreter stays on the line for the time you booked.
Qualquer telefone, sem aplicativo ou link
O preço aparece antes de reservar. Toda sessão é coberta por um acordo de confidencialidade; sessões clínicas são tratadas conforme a HIPAA.
Reserve um intérpreteThe language
Recebendo Português right
A demanda por interpretação em português inclui processos de asilo e questões de saúde de brasileiros, acidentes de trabalho na construção civil e investigações da OSHA, consultas geriátricas de açorianos, entrevistas de asilo de angolanos e moçambicanos, e questões consulares ou de cidadania.
Typical Português bookings
- Entrevistas sobre asilo e medo credível
- Investigações da OSHA e IMEs de compensação de trabalhadores
- Consultas hospitalares e de obstetrícia/ginecologia
- Tribunal de família e questões de custódia
- Assinaturas de escritura de imóveis e solicitações de financiamento imobiliário
- Conferências de pais e professores (MA, FL, NJ)
- Cuidados geriátricos e paliativos para comunidades açorianas
- Entrevistas de asilo angolano e moçambicano
- Falantes nos EUA
- 1.4M+
- Booked most in
- Boston, Newark, Miami
- Varieties
- Brazilian, European
Calls to clients
Phone interpreters for nonprofit organizations for intake calls, benefits questions and health follow-ups
Phone suits contacts that do not need a screen or a room. Nonprofits book these six kinds of calls.
Legal aid intake
The interpreter takes part in the first call with a client who has just asked for legal help.
Interpretação por telefone para reuniões entre advogado e clienteLigações típicas
- Screening calls
- Scheduling an appointment
- Requests for documents
Immigration screening
The interpreter joins a short call in which an attorney asks about a client's situation and says what to bring.
Interpretação por telefone para consultas com advogados de imigraçãoLigações típicas
- First questions
- Follow-up calls
- Document lists
Benefits and eligibility calls
The interpreter joins calls in which a caseworker goes through a benefits application or an eligibility question.
Interpretação por telefone para atendimentos de serviços sociaisLigações típicas
- Eligibility interviews by phone
- Missing paperwork
- Follow-up calls
Health program follow-ups
The interpreter joins calls about test results, medication questions and what a patient should do after a visit.
Interpretação por telefone para consultas médicasLigações típicas
- Test results
- Medication questions
- Instructions after a visit
Audio-only visits
The interpreter joins a visit held by phone and can add the patient to the call.
Interpretação por telefone para consultas de telessaúdeLigações típicas
- Patients without video
- Routine check-ins
- Audio-only follow-ups
Enrollment calls for families
The interpreter joins the call in which staff tell a family which papers a school needs and set the enrollment appointment.
Interpretação por telefone para reuniões de matrícula escolarLigações típicas
- Missing documents
- Setting the appointment
- Questions about forms
On the phone
What to know about phone interpreters for nonprofit organizations
When phone is used
Nonprofits use the phone for calls that need no screen or room, such as a first call to a client who asked for help, a check on a benefits application or a follow-up after a health visit. Everyone dials in from any phone, so a client who has no video or app can still take part. Interpreters dial in from anywhere in the US, so a language with no interpreter nearby is still possible to book.
Who is on the line
Staff dial in from the office or from home, and the client dials in from any phone. Once everyone is on the line, the interpreter can add a third party to the call, such as a family member or another staff member. The interpreter is a voice on the line, not a person in the room.
On the line4
- Staff memberDials in from the office or home
- ClientDials in from any phone
- Family memberBrought onto the call by the interpreter
- IntérpreteDials in and can add a third party
StaffIntérpreteClient
The interpreter's role
Without a picture, the clearest way to work is one speaker at a time. Staff say a short part and stop, the interpreter interprets it, and then the client answers. Each part is interpreted in full and in both directions. The interpreter is neutral and keeps the call confidential, and does not advise the client or speak for the organization.
On a call
StaffPausaInterpretedClientInterpreted
Getting the client on the line
Because everyone dials in, the client needs the dial-in number and the access code before the call. Both are in the confirmation, so copy them into a text or an email to the client together with the date and time. Staff can dial in from any phone as well.
Presencial, por vídeo ou por telefone
Choosing between phone, video and on-site for nonprofit work
Phone reaches clients wherever they are, but nobody can see a form or an exam. Choose by what the contact needs.
No local
Book in person for exams, for forms filled in together at the table, and for appointments at your site.
Interpretação presencial para organizações sem fins lucrativos
Vídeo (VRI)
Video is better for a consultation or a counseling session where papers are shared on screen.
Interpretação remota por vídeo para organizações sem fins lucrativosTelefone (OPI)
Phone fits intake calls, benefits questions and follow-ups where nothing has to be shown.
Como funciona
How nonprofits book a phone interpreter
Informe os detalhes e receba a cotação na hora
Enter the date, start time, the client's language and the kind of call. The price for the booked time shows right away.
Faça o pedido
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code, and staff can add notes such as the client's first name and the program.
O despachante entra em ação e designa um intérprete
Our dispatcher picks an interpreter who fits the call, and the name is confirmed to you.
Entre na sua sessão
Staff and client dial in at the booked time. If a family member needs to join, the interpreter adds them once everyone is on the line, and stays on the call for the time you booked.
O que você recebe
- The interpreter's name, with credentials that fit the call, before it happens.
- A dial-in number and an access code to send to the client.
- Every booking in your dashboard, with a confirmation by email.
Todo arquivo e toda sessão são cobertos por NDA e transmitidos por conexão criptografada. Assuntos clínicos são tratados em conformidade com a HIPAA.
Se você também precisar de traduções
If you also need documents translated before a call
Nothing can be shown on a call, so papers in another language are best translated into English first, as PDFs priced by word count.
Entrevistas do USCIS
Birth, marriage and divorce certificates that a client mentions at intake, translated into English for the legal aid file.
Hospitais e clínicas
Vaccination and medical records from abroad that a health program asks for.
Escolas e universidades
Transcripts and diplomas that a family needs for school enrollment.
Não está na lista? Traduzimos 37 tipos de documento, de passaportes e extratos bancários a patentes, cada um com a própria página e a mesma certificação.Ver todos os documentosPerguntas frequentes
Questions from nonprofits about phone interpreters
Aquelas que ouvimos com mais frequência, respondidas pelas nossas equipas de expedição e gestão de projetos.
Não encontrou o que procura?
01Can a client without a smartphone take part?
Yes. Any phone can dial the number in your confirmation, and nothing needs to be installed.
02A relative speaks a different language from the client. Can they join the call?
Not on the same booking. One booking is for English and one other language, so book a separate call for the other language.
03Are calls recorded, and does HIPAA apply?
We do not record calls unless you ask. Connections are encrypted, every call is covered by an NDA, and clinical calls are handled in line with HIPAA, with a BAA available for healthcare customers.
04Can clients call in from other states?
Yes. Interpreters dial in from anywhere in the US, and a client can call from any state.
05How is a call priced?
By the time you book, and the total shows before you pay. Book a little longer than the call is likely to take, because unused time is not refunded.
06Which languages can you interpret by phone?
70 languages. Spanish, Vietnamese, Arabic, Russian, Haitian Creole and Tagalog are the easiest to schedule. Rare languages, for example Burmese, need more notice.
07Seus intérpretes de Português são certificados?
Sim. Intérpretes de português certificados por tribunais e credenciados na área médica são designados para assuntos jurídicos e clínicos — Certificação de Intérprete de Tribunal Federal, listas de tribunais estaduais, CCHI / NBCMI para área médica. Para ambientes comunitários, educacionais e corporativos, designamos intérpretes profissionalmente treinados e adequados ao assunto.
08Vocês cobrem todos os dialetos de Português?
O português brasileiro, o europeu e o dos PALOP diferem em pronúncia, gramática, vocabulário e terminologia jurídica. Confirmamos a variante de destino já no atendimento inicial e designamos o tradutor ou intérprete de acordo.
Outros idiomas
Outros idiomas for Organizações sem fins lucrativos
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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ExplorarIniciar um projeto
Reserve um intérprete por telefone para sua próxima program call.
Tell us the date, the time, the client's language and the kind of call. We confirm the interpreter's name before the call, and the dial-in details are in your project.