Pedido
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Enter the call date, start time, the client's language and the reason for the call. The price for the time you book shows right away.
Interpretação por telefone (OPI)Pachto
Pachto Phone Interpretation for agências de serviços sociais
Pashto interpreters for the eligibility interviews and check-in calls your caseworkers hold with clients. Get your quote in seconds, place your order, and you're all set.
A partir de US$ 92,91
Por hora
Certificados por tribunais
Intérpretes
Conforme a HIPAA
Todas as sessões clínicas
Credenciados na área médica
Intérpretes certificados pela CCHI e pela NBCMI
Designação
Intérprete designado conforme o contexto
Our dispatcher assigns an interpreter who has interpreted social services appointments before, or a medically credentialed one for counseling, and you see the name before the call.
Confirmado no seu painel e por e-mail
Telefone (OPI)
Intérprete na linha
At the booked time, the caseworker and the client dial in from any phone, and the interpreter stays on the line for the time you booked.
Qualquer telefone, sem aplicativo ou link
O preço aparece antes de reservar. Toda sessão é coberta por um acordo de confidencialidade; sessões clínicas são tratadas conforme a HIPAA.
Reserve um intérpreteThe language
Recebendo Pachto right
Interpretamos Pashto para entrevistas SIV, tribunal de imigração, consultas hospitalares e entrada em agências de reassentamento. A maioria dos casos afegãos exige pashto ou dari – confirmamos o dialeto no momento da reserva.
Typical Pachto bookings
- Entrevistas de SIV, asilo e parole
- Audiências no tribunal de imigração
- Consultas hospitalares, maternidades e de saúde comportamental
- Inscrição na agência de reassentamento e inscrição em benefícios
- Conferências de pais e professores do ensino fundamental e médio
- Falantes nos EUA
- 100 mil +
- Booked most in
- Northern Virginia, Sacramento, Houston
- Varieties
- Yusufzai (Northern), Kandahari (Southern)
Calls caseworkers make
Phone interpreters for social services agencies for eligibility interviews, check-ins and scheduling
A caseworker can reach a client in the client's language from any desk. A card with a link opens that call's page for phone.
Eligibility interviews held by phone
Many eligibility interviews are held by phone, and the interpreter interprets each question and answer between the worker and the applicant.
Interpretação por telefone para atendimentos de serviços sociaisLigações típicas
- Application questions
- Household and income questions
- Recertification calls
Calls about documents
A caseworker calls a client about a missing paper or an expired document, and the interpreter interprets as the caseworker explains what to send.
Reservar para este contextoLigações típicas
- Missing proof of income
- Expired documents
- Where to send papers
Calls about a safety plan
A caseworker calls a parent to check how a safety plan is going, and a family member never interprets the call.
Interpretação por telefone para entrevistas do serviço de proteção à criançaLigações típicas
- Checking on the plan
- Questions from the parent
- Changes to the plan
Counseling check-ins
A counselor schedules a call with a client between sessions, and the interpreter interprets it.
Interpretação por telefone para aconselhamento em saúde mentalLigações típicas
- Short check-in calls
- Scheduled follow-up calls
- Questions about the next session
Enrollment calls
A caseworker or a school staff member calls a newly arrived family about the records to gather and the time of the registration visit.
Interpretação por telefone para reuniões de matrícula escolarLigações típicas
- Records to gather
- Choosing a visit time
- Questions about the school
Scheduling calls
Caseworkers agree the time of the next appointment or home visit with a client, and the interpreter interprets the call.
Reservar para este contextoLigações típicas
- Next appointment
- Arranging a home visit
- Changing a date
Agency calls
What to know about phone interpreters at a social services agency
When phone is used
Eligibility interviews are often held by phone, and caseworkers also call clients to follow up, to collect documents or to set the next visit. A call is booked ahead for a set time. The client needs only a phone, with no app and no link. Phone also works for a language that nobody near the agency speaks, because the interpreter dials in from wherever they work.
Who is on the line
A caseworker or an eligibility worker places the call. The client or the parent answers, and at a counseling check-in a counselor takes the caseworker's place. A family member can join if they are on the phone as well. The interpreter dials in, so everyone hears each other over one line.
On the line5
- CaseworkerPlaces the call
- CounselorHolds a counseling check-in
- Client or parentAnswers and asks questions
- Family memberCan join by phone
- IntérpreteDials in to the call
CaseworkerIntérpreteClient
The interpreter's role
Over the phone, the interpreter's job is to give the client the whole call, not a short version of it. The interpreter waits until the caseworker has finished a part, then interprets all of it, and brings the client's reply back the same way. The interpreter stays neutral, keeps the call confidential, and does not give advice or explain the agency's decisions.
On a call
CaseworkerInterpretedClient repliesInterpreted
Before the call
Each confirmation includes the dial-in number and the access code. Nothing can be shown on a call, so a form the client has to fill in must reach them before the call, or the caseworker reads it out. A call that may run long needs a longer booking, because the interpreter is reserved for the booked time and no more.
Presencial, por vídeo ou por telefone
Choosing between phone, video and on-site for social services
Phone reaches a client wherever they are, but nobody can see a form or a room. Choose by what the meeting needs.
No local
Send an interpreter to the home or the office when the caseworker needs to be in the room with the family.
Interpretação presencial para agências de serviços sociais
Vídeo (VRI)
Video fits a family team meeting or a counseling session, where several people or a shared screen are involved.
Interpretação remota por vídeo para agências de serviços sociaisTelefone (OPI)
Phone fits eligibility interviews, check-ins and scheduling, when the client needs to be reached and nothing has to be shown.
Como funciona
How social services agencies book a phone interpreter
Informe os detalhes e receba a cotação na hora
Choose the call date and start time, and name the client's language and the reason for the call. The price for the booked time is shown at once.
Faça o pedido
Pay online to confirm. The booking opens in your dashboard with a dial-in number and an access code to share with the client, and notes such as the case context.
O despachante entra em ação e designa um intérprete
Our dispatcher assigns an interpreter who has interpreted social services appointments before, or a medically credentialed interpreter for counseling, and confirms the name before the call.
Entre na sua sessão
At the booked time, the caseworker and the client dial in with the number and the code, and the interpreter interprets the call.
O que você recebe
- The interpreter's name, confirmed before the call.
- A dial-in number and an access code to share with the client.
- A confirmation in your dashboard and by email, with the dial-in details.
Todo arquivo e toda sessão são cobertos por NDA e transmitidos por conexão criptografada. Assuntos clínicos são tratados em conformidade com a HIPAA.
Se você também precisar de traduções
If you also need documents translated before a client call
Nothing can be shown during a call, so translate documents in another language into English and send them beforehand.
Entrevistas do USCIS
Birth certificates and marriage certificates, translated before the call so the caseworker can read them.
Hospitais e clínicas
Vaccination records and medical records, translated before an enrollment call.
Escolas e universidades
Academic transcripts and diplomas, translated and sent before the registration.
Não está na lista? Traduzimos 37 tipos de documento, de passaportes e extratos bancários a patentes, cada um com a própria página e a mesma certificação.Ver todos os documentosPerguntas frequentes
Questions from social services agencies about phone interpreters
Aquelas que ouvimos com mais frequência, respondidas pelas nossas equipas de expedição e gestão de projetos.
Não encontrou o que procura?
01What should the client know before the call?
The booked time, the dial-in number and the access code, and that an interpreter will be on the line. The caseworker passes these on when the call is set up.
02Can the interpreter add a relative to the call?
Yes. A relative can be added as a third party once everyone is on the line.
03Can we ask for the same interpreter for a client's calls?
Name the interpreter in the booking notes. We book the service rather than a particular person, so we take the request into account and assign them when they are available.
04Is a family team meeting better by phone or by video?
Video is better, because several people speak and plans or forms are often shown on screen. Phone suits one caseworker talking to one client. A call that turns out to need video can be changed to a video session, subject to the interpreter's availability.
05How is a check-in call priced?
Time booked sets the price, and the total shows before you pay. A check-in that ends early is not refunded for the unused time, because the interpreter is reserved for the whole booking.
06Which languages can a caseworker book by phone?
70 languages. Spanish, Arabic, Haitian Creole, Vietnamese and Russian are the easiest to schedule by phone. Languages such as Burmese or Pashto are rare and need more notice.
07Seus intérpretes de Pachto são certificados?
Sim. Intérpretes de pachto certificados por tribunais e credenciados na área médica são designados para assuntos jurídicos e clínicos — Certificação de Intérprete de Tribunal Federal, listas de tribunais estaduais, CCHI / NBCMI para área médica. Para ambientes comunitários, educacionais e corporativos, designamos intérpretes profissionalmente treinados e adequados ao assunto.
08Vocês cobrem todos os dialetos de Pachto?
O pashto tem dialetos distintos do norte (Yusufzai, usado em KP e ao redor de Peshawar) e do sul (Kandahari). Combinamos o dialeto com o falante, especialmente em procedimentos formais.
Outros idiomas
Outros idiomas for Agências de serviços sociais
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
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Reserve um intérprete por telefone para sua próxima client call.
Tell us the date, the time, the client's language and the reason for the call. We confirm the interpreter's name before the call.