Indonesio Video-Remote Interpretation for reclamaciones de seguros
Indonesian interpreters for auto, property, workers' compensation and liability claim calls by video. Get your quote in seconds, place your order, add your meeting link, and you're all set.
Enter the call date, start time, platform and the claimant's language, then add the claim number to the booking notes. The price for the hours you book shows right away.
Zoom, Microsoft Teams, Google Meet o la sala de Texliff
The interpreter joins your meeting link as a guest at the booked time and stays for the hours you booked.
Cualquier dispositivo, intérpretes de los 50 estados
El precio se muestra antes de reservar. Cada sesión está protegida por un acuerdo de confidencialidad; las sesiones clínicas se tratan conforme a HIPAA.
Los Angeles, San Francisco, Houston, New York and Philadelphia have established Indonesian-American communities.
Typical Indonesio bookings
Entrevistas de asilo de USCIS (Papúa, chino-indonesio)
Citas hospitalarias y de maternidad
IMEs de workers' comp en hotelería
Negociaciones corporativas en energía / commodities
Hablantes en EE. UU.
90 mil+
Booked most in
Los Angeles, New York, Philadelphia
Kinds of claims
Video interpreters for insurance claims on auto, property, workers' compensation and liability claims
Adjusters book a video interpreter when the claimant speaks another language and the claim is worked from a desk. Add the claim number and the type of loss to the notes, and they reach the interpreter before the call.
Auto claims
Adjusters talk to drivers, passengers and vehicle owners about how an accident happened and what damage the car has. The interpreter interprets the questions and the answers in full, including dates, places and the names of the other drivers.
Property claims
The owner or tenant tells the adjuster what a fire, storm or leak damaged and what was lost, item by item. The interpreter interprets each item in full, including quantities and dates.
Workers' compensation claims
An injured worker explains the job, the injury and the treatment to the adjuster or the claims examiner. Medical terms come up often, so a list of the providers in the file helps the interpreter prepare.
Liability claims
A person who was hurt or lost property makes a claim against a policyholder. The adjuster talks to both, and the interpreter works for whichever one speaks another language.
Video claim calls
What to know about video claim calls with an interpreter
When video is used
A claim is often worked remotely, with the adjuster in an office and the claimant at home. Video is chosen when both want to look at photos, estimates or a damaged item together. It is also chosen when the claimant lives far from the adjuster, or speaks a language with no interpreter nearby, since our interpreters join from anywhere in the US. The adjuster sends the meeting link, or you add one to the booking.
Who takes part
The adjuster asks questions about the loss and the claim, and the claimant or policyholder answers. A public adjuster or an attorney sometimes joins to speak for the claimant. Everyone keeps speaking in their own language, and the interpreter interprets each part for the other side.
On the call4
AdjusterAsks about the loss and the claim
ClaimantAnswers as claimant or policyholder
RepresentativePublic adjuster or attorney, sometimes joins
IntérpreteJoins the same call
AdjusterIntérpreteClaimant
The interpreter's role
The interpreter is there so the call is as clear as it would be in one language. Each question goes into the claimant's language and each answer into English, in full and in the first person. The speaker pauses after each part, and the interpreter then says it. The interpreter is neutral, keeps what they hear confidential, and does not explain a policy or give an opinion on the claim.
Adjuster to claimant
AdjusterPausaInterpretedClaimantInterpreted
Photos and documents
Share the photos, the repair estimate or the proof of loss on screen while you talk about them, so the claimant and the adjuster look at the same page. For a claim with many items, add a list of them to the booking notes, and it reaches the interpreter before the call.
Presencial, por video o por teléfono
Choosing between video, on-site and phone for an insurance claim
Video suits claims worked from a desk that need photos or papers on screen. Another setting is better in the cases below.
Presencial
Book an interpreter in person when the adjuster visits damage at a property, or when the claimant cannot use video.
How to book a video interpreter for an insurance claim
Indique los datos y reciba su cotización al instante
Enter the call date, start time, platform and the claimant's language. The price for the booked hours shows right away.
Haga su pedido
Pay online to confirm. The booking opens in your dashboard, where you add the meeting link and notes such as the claim number, the type of loss and the names involved.
El despachador se activa y asigna un intérprete
Our dispatcher assigns an interpreter who has interpreted insurance claims before and confirms the name to you before the call.
Únase a su sesión
The interpreter joins your link as a guest at the booked time and stays for the hours you booked.
Qué recibe
The interpreter's name, confirmed before the call.
The meeting link in your project, or a Texliff room we create that opens in the browser.
A confirmation of the booking in your dashboard and by email.
Cada archivo y cada sesión están cubiertos por un NDA y se transmiten por una conexión cifrada. Los asuntos clínicos se manejan conforme a HIPAA.
Questions about video interpreters for insurance claims
Las preguntas que escuchamos con más frecuencia, respondidas por nuestros equipos de despacho y gestión de proyectos.
¿No encuentra lo que busca?
01Is the call recorded?
We do not record the call unless you ask. If your own team records claim calls, say so in the booking notes.
02Can we use our own company's meeting link?
Yes. Add the link to the booking and the interpreter joins as a guest. If you have none, we create a Texliff room link that opens in the browser.
03What if the claimant cannot join a video call?
Book a phone interpreter instead. The claimant needs only a phone, and everyone dials in with the access code in the confirmation.
04How is a video claim call priced?
By the hour, for the hours you book, and the total shows before you pay. Book enough time for the whole call, since unused time is not refunded and every question and answer is said twice.
05Can the claimant keep the same interpreter on every call?
Name the interpreter in the booking notes. We book the service rather than a particular person, so we take the request into account and assign them when they are available.
06Which languages do you interpret for claims?
70 languages. Spanish, Portuguese, Haitian Creole, Arabic and Korean are among the easiest to schedule, and rare languages such as Burmese or Pashto need more notice.
07¿Sus intérpretes de Indonesio están certificados?
Sí. Para asuntos legales y clínicos se asignan intérpretes de indonesio certificados para tribunales y con credenciales médicas: certificación federal, listas estatales, CCHI/NBCMI para medicina. Para comunidad, educación y empresa asignamos intérpretes profesionales capacitados y acordes a la materia.
Otros idiomas
Otros idiomas for Reclamaciones de seguros
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
Explore intérpretes de Indonesio seleccionados, disponibles a través de la red de Texliff.
2 perfiles profesionales
Tony B.
Intérprete
Pares
Inglés a IndonesioIndonesio a Inglés
Modos
Consecutiva
Modalidades
Video remoto
Tony es un lingüista con 19 años de experiencia en servicios de traducción e interpretación consecutiva. Especializado en los campos médico, de TI/software, financiero, empresarial, general y técnico, Tony facilita la comunicación clara entre el inglés, el indonesio y el chino simplificado. Los servicios de interpretación se prestan de forma presencial y en entornos de video remoto, en situaciones diversas como chequeos médicos y entrevistas corporativas. Con un diploma en Administración de Empresas, Tony cuenta con amplia experiencia en localización, transcripción y subtitulado de diversos medios, como videos empresariales, series dramáticas e interfaces de software. Con dominio de herramientas estándar de la industria como Trados, memoQ y Passolo, Tony se encarga de proyectos complejos que van desde manuales de usuario y patentes hasta software de contabilidad y documentación de dispositivos médicos. Este amplio conjunto de habilidades garantiza una entrega precisa y culturalmente adecuada para clientes de todo el mundo en múltiples sectores.
Anie es una intérprete y traductora con amplia trayectoria y 25 años de experiencia lingüística, que ofrece interpretación simultánea y consecutiva en modalidad presencial, por videoconferencia y por teléfono. Presta servicios de interpretación del inglés al indonesio y de traducción del indonesio al inglés. Sus especialidades abarcan los campos jurídico, médico, técnico, financiero, de marketing, TI/software, inmigración, educación, científico, literario, empresarial y general. Anie tiene un MBA con concentraciones en Finanzas y Sistemas de Información Gerencial. Su trayectoria profesional incluye un amplio trabajo como intérprete judicial, apoyando procedimientos judiciales en varios distritos, así como la interpretación en asuntos médicos y asuntos legales privados. También ha trabajado como profesora de indonesio y consultora cultural. Como complemento de su carrera lingüística, Anie cuenta con décadas de experiencia como ingeniera de control de calidad de software, apoyando aplicaciones empresariales en plataformas móviles, de internet y de ingeniería.