01Can the interpreter join the hearing link in the notice?
Yes. The interpreter joins it as a guest. Add the link to the project in your dashboard when you have it, or ask us for a Texliff room link if you want to prepare first.
02Can the interpreter join my preparation meeting with my representative?
Yes. It is a separate booking, so choose a time before the hearing and ask for the interpreter you want to keep for the hearing day.
03Is a court-certified interpreter needed at an agency hearing?
Agencies set their own rules, so check the notice of hearing. We assign a court-certified interpreter to every hearing we book.
04What if the agency reschedules the hearing?
Cancellation is in writing. You get a full refund more than seven days before the hearing, 75% between seven days and 48 hours before, and no refund at 48 hours or less.
05How is a video hearing priced?
You see the total for the hours you book before you pay. Unused time is not refunded, so book the time the notice gives for the hearing.
06Which languages can you interpret in agency hearings by video?
70 languages. Spanish, Mandarin, Vietnamese, Arabic, Haitian Creole and Russian are the easiest to schedule, and rare languages need more notice.
07Seus intérpretes de Grego são certificados?
Sim. Intérpretes de grego certificados por tribunais e credenciados na área médica são designados para assuntos jurídicos e clínicos — Certificação de Intérprete de Tribunal Federal, listas de tribunais estaduais, CCHI / NBCMI para área médica. Para ambientes comunitários, educacionais e corporativos, designamos intérpretes profissionalmente treinados e adequados ao assunto.