01Do we use the adjuster's line or the dial-in number in the confirmation?
If the adjuster records on their own line, add its number and any access code to the booking notes, and the interpreter joins it. Otherwise use the dial-in number and access code in your confirmation.
02Is a recorded statement given under oath?
No. A statement under oath is an examination under oath, which is a separate session with its own booking.
03What if the call turns out to need photos or forms on screen?
We can change the booking to a video session, subject to the interpreter's availability.
04How is a phone statement priced?
By the time you book, and the total shows before you pay. Book more time than the same statement would take in English, so the call does not end in the middle of an answer.
05Does the person giving the statement need an app?
No. Any phone works, with no app or link.
06Which languages do you interpret by phone?
70 languages. Spanish, Vietnamese, Korean, Arabic and French are the easiest to schedule, and rare languages need more notice.
07Vos interprètes en Grec sont-ils certifiés ?
Oui. Des interprètes en grec certifiés par les tribunaux et accrédités médicalement sont affectés aux dossiers juridiques et cliniques — certification d'interprète des tribunaux fédéraux, listes des tribunaux d'État, CCHI / NBCMI pour le médical. Pour les contextes communautaires, éducatifs et d’entreprise, nous affectons des interprètes professionnellement formés et adaptés au sujet.