Устный перевод по телефону (OPI)Оценки инвалидности

Устный перевод по телефону: оценки инвалидности

Medically credentialed interpreters for intake, history and scheduling calls around a disability exam. Get your quote in seconds, place your order, and you're all set.

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От $92,91

В час

Судебная сертификация

Устные переводчики

Соответствие HIPAA

Все клинические сеансы

Медицинская аккредитация

Переводчики с сертификатами CCHI и NBCMI

Запрос

Получите мгновенный расчёт и оформите заказ

Enter the call date, start time and the claimant's language. The price for the time you book shows right away.

Подбор

Переводчик, подобранный под ситуацию

Our dispatcher assigns a medically credentialed interpreter, and the name and credentials are confirmed to you ahead of the call.

Подтверждение в личном кабинете и по электронной почте

Телефон (ОПИ)

Переводчик на линии

Everyone dials in at the booked time from any phone, and the interpreter stays connected until the booked time ends.

Любой телефон, без приложения и ссылки

Цена показывается до заказа. Каждый сеанс защищён соглашением о конфиденциальности; клинические сеансы проводятся в соответствии с HIPAA.

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Calls around the exam

Phone interpreters for disability claim calls about intake, history and scheduling

A phone call cannot replace an exam that needs the examiner to see the claimant. The clinic or agency books a phone interpreter for the calls before and after.

Intake calls

Before the exam, the clinic calls the claimant to confirm the visit, ask about the condition and explain what will happen. The interpreter interprets the call in both directions.

History interviews

Where the examiner takes the medical and work history by phone, the claimant answers questions about past treatment, jobs and daily activities. Put the claim reference in the notes.

Scheduling calls

A call to set or move an exam date has to be understood in full, including the address, the time and what to bring. The interpreter interprets each detail in both directions, and the claimant can ask questions.

Claim calls

What to know about disability claim calls with an interpreter

When phone is used

A claim call by phone suits the parts of a disability case that need only talking, such as an intake call, a history interview or a call to set the exam date. The exam itself, with its tests, is held in person, and sometimes by video. Phone is also chosen when the claimant has no video, or lives far from the clinic.

Who is on the line

Staff from the clinic or agency dial in at the booked time for an intake or scheduling call. Where the examiner takes the history by phone, the examiner joins too. The claimant picks up from any phone. The interpreter dials in, and once everyone is connected can add a third person, such as a relative the claimant wants on the call.

On the line4

Clinic staffDial in for intake or scheduling
ExaminerJoins to take the history by phone
ClaimantPicks up from any phone
Устный переводчикDials in and can add a third person

StaffУстный переводчикClaimant

The interpreter's role

On the call, the interpreter lets staff and claimant talk as they would in one language. What the staff or the examiner say reaches the claimant in the claimant's language, and the claimant's answers reach them in English, in the first person and in full. Answers about the condition are interpreted as given, with no opinions added. The interpreter works for neither side and keeps the call confidential.

Staff and claimant

StaffПаузаInterpretedClaimantInterpreted

Details for the notes

Add the claim or file reference, the clinic's name and the purpose of the call to the booking notes, and the interpreter reads them before the call. Staff say a part and pause, the interpreter repeats it to the claimant, and the claimant's answer is interpreted back. Share the dial-in number and the access code with the claimant, since the confirmation holds both.

На месте, по видео или по телефону

Choosing between phone, video and on-site for a disability exam

Phone fits the talking parts of a claim. The exam itself needs another setting.

На месте
An interpreter in the room is needed for anything the examiner has to watch, such as a physical exam or a functional capacity test.
Устный перевод на месте: оценки инвалидности
Видео (VRI)
Video fits a psychological evaluation or an interview, when the examiner allows it and wants to see the claimant.
Дистанционный устный перевод по видео: оценки инвалидности
Телефон (ОПИ)
Phone fits intake, history and scheduling calls, or a claimant who has no video.

Как это работает

How to book a phone interpreter for a disability claim call

Укажите детали и сразу получите расчёт стоимости
Enter the call date, start time and the claimant's language. The price for the time you book shows right away.
Оформите заказ
Pay online to confirm. Your dashboard holds a dial-in number and an access code for you to share, and a place for the claim notes.
Диспетчер запускается и назначает переводчика
A medically credentialed interpreter is assigned by our dispatcher, and the name and credentials are confirmed to you.
Подключитесь к сеансу
At the booked time, the staff and the claimant dial in from any phone. The interpreter joins the line and remains until the booking ends.

Что вы получаете

The interpreter's name and credentials, confirmed ahead of the call.
A dial-in number and an access code in your project, ready to share with the claimant.
A booking confirmation in your dashboard and by email, with calls not recorded unless you ask.

Каждый файл и каждая сессия защищены NDA и передаются по зашифрованному соединению. Клинические вопросы ведутся по стандартам HIPAA.

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Если вам нужны и письменные переводы

If you also need documents translated for the claim file

Nothing can be put on screen during a phone call, so translated records have to reach the clinic first.

Больницы и клиники
Medical records from doctors abroad, translated into English and sent to the clinic before it calls.
- Медицинские документы
- Карта прививок
Суды и дача показаний
Legal papers the claimant filed, translated into English and sent ahead to the representative.
Встречи и переговоры
Employment contracts from earlier jobs, translated into English so a history call can refer to them.

Нет в списке? Мы переводим 37 типов документов — от паспортов и банковских выписок до патентов, у каждого своя страница и то же заверение.Все документы

Частые вопросы

Questions about phone interpreters for disability claim calls

Те, которые мы слышим чаще всего, на которые отвечают наши диспетчеры и команды управления проектами.

Не нашли ответ?

01Can the examiner take the history by phone?

The examiner or the agency decides, so ask before you book. If the answer is no, book video or an interpreter in the room.

02Does the claimant need a smartphone or an app?

No. The claimant dials the number from any phone and enters the access code from the confirmation.

03Can we move to video if the examiner wants to see the claimant?

Yes, we can switch the booking to video if the interpreter is available then.

04Are claim calls kept confidential?

Yes. An NDA applies to every call, and nothing is recorded unless you ask. A BAA is available for healthcare customers.

05How is a claim call priced?

The price follows the length of the booking, and the total is shown before you pay. Book the time the staff plan for the call, because unused time is not refunded.

06Which languages can I book for a claim call?

70 languages, each with English on one side. Spanish, Vietnamese, Arabic, Mandarin and Korean are the easiest to schedule. Rare languages need more notice.

By language