Запрос
Получите мгновенный расчёт и оформите заказ
Enter the date, start time, the claimant's language and the kind of call, such as a first report or a recorded statement. The price for the time you book shows right away.
Устный перевод по телефону (OPI)польский
польский Phone Interpretation for страховые компании
Polish interpreters for first reports, recorded statements, intake and settlement calls on your claims. Get your quote in seconds, place your order, and you're all set.
От $92,91
В час
Судебная сертификация
Устные переводчики
Соответствие HIPAA
Все клинические сеансы
Медицинская аккредитация
Переводчики с сертификатами CCHI и NBCMI
Подбор
Переводчик, подобранный под ситуацию
Our dispatcher assigns an interpreter with claims experience for claim calls and statements, or a medically credentialed one for exam intake. You see the name before the call.
Подтверждение в личном кабинете и по электронной почте
Телефон (ОПИ)
Переводчик на линии
The number and the access code connect everyone to the call at the booked time, and the interpreter stays on the line until the time you booked is over.
Любой телефон, без приложения и ссылки
Цена показывается до заказа. Каждый сеанс защищён соглашением о конфиденциальности; клинические сеансы проводятся в соответствии с HIPAA.
Заказать переводчикаThe language
Получающий польский right
Спрос на устный перевод сконцентрирован в судах, здравоохранении и строительных компаниях. Чикаго и регион трех штатов являются крупнейшими рынками.
Typical польский bookings
- Слушания в суде штата и федеральном суде (Чикаго, Нью-Йорк, Нью-Джерси)
- Сбор рабочих строителей и профессий
- Запись в больницу и уход за пожилыми людьми
- Закрытие недвижимости и заявки на ипотеку
- Консульские собеседования о восстановлении польского гражданства
- Американские спикеры
- 600 тыс.+
- Booked most in
- Chicago, New York, Detroit
Calls insurers book
Phone interpreters for insurance companies for claim reports, recorded statements and status calls
Claims units book these calls for an adjuster, a claimant and anyone else who needs to join. Name the kind of call when you book, and add the claim number to the notes.
First report of a claim
The adjuster books a call with a policyholder reporting a loss, and the interpreter interprets the details in both directions.
Устный перевод по телефону: страховые претензииТипичные звонки
- Auto accidents
- Property damage
- Theft reports
Recorded statements
Phone is the most common setting for a statement, with the interpreter on the adjuster's recorded line and named at the start.
Устный перевод по телефону: записанные показанияТипичные звонки
- Three-way calls
- Claimants and insureds
- Witnesses to a loss
Intake for examinations
Some examiners take the history by phone, and a medically credentialed interpreter joins that call.
Устный перевод по телефону: независимые медицинские осмотрыТипичные звонки
- Medical history
- Treatment so far
- Scheduling the exam
Conference calls
A court-certified interpreter joins the calls on a workers' compensation case, within what the board or the judge allows.
Устный перевод по телефону: слушания по компенсации работникамТипичные звонки
- Status conference calls
- Calls about a hearing date
- Adjuster calls with the worker
Disability claim calls
Disability insurers book intake and history calls with claimants who speak another language, before or after the evaluation.
Устный перевод по телефону: оценки инвалидностиТипичные звонки
- Claimant intake
- Work and medical history
- Scheduling the evaluation
Decision and settlement calls
The adjuster explains a decision or a settlement offer, and the interpreter interprets the explanation and the questions that follow.
Заказать для этой ситуацииТипичные звонки
- Claim decisions
- Settlement offers
- Status updates
Claims by phone
What to know about working with phone interpreters at an insurance company
When phone is used
Phone is used when a claim step needs no one to see a place, a document or an injury. A first report, a status update and a recorded statement can all be done by phone, and a claimant may have a phone but no video. The interpreter dials in from anywhere in the US, so a language with no interpreter near the claimant is still possible.
Who is on the line
The adjuster or investigator dials in and asks the questions. The claimant or policyholder answers in their own language. For an examination intake call, the examiner's office takes the history. The interpreter is on the line as well, and can add a third party, such as a witness or a public adjuster, once everyone has dialed in.
On the line4
- AdjusterDials in and asks the questions
- ClaimantAnswers in their own language
- Examiner's staffTakes the history for an exam
- Устный переводчикDials in and can add a third party
AdjusterУстный переводчикClaimant
The interpreter's role
The interpreter's job is to make the call as clear to the claimant as it is to the adjuster. Because nobody can see who is speaking, each person speaks in turn and pauses for the interpreter. Every question and answer is interpreted in full and in the first person. The interpreter works for neither the insurer nor the claimant, keeps the call confidential and does not comment on the claim.
On a recorded line
AdjusterInterpretedClaimantInterpreted
Recorded lines
If the adjuster records the call, the interpreter is named at the start of the recording and interprets in the first person, so the recording holds the claimant's own words. Add the claim number and the names of everyone who will join to the booking notes, because nothing can be shown on screen during a call.
На месте, по видео или по телефону
Choosing between phone, video and on-site for claims work
Phone needs only a phone, and nothing can be shown on it. Choose by whether the call has to show anything.
На месте
Book an interpreter in person for a damage inspection or a physical examination.
Устный перевод на месте: страховые компании
Видео (VRI)
Video is better for an examination by telemedicine, or when the adjuster shares photos and forms on screen.
Дистанционный устный перевод по видео: страховые компанииТелефон (ОПИ)
Phone fits first reports, status calls and recorded statements, when voices are enough.
Как это работает
How insurers book a phone interpreter
Укажите детали и сразу получите расчёт стоимости
Enter the date, start time, the claimant's language and the kind of call. The price for the booked time shows right away.
Оформите заказ
Pay online to confirm. The booking opens in the dashboard with a dial-in number and an access code to share, and you can add the claim number there.
Диспетчер запускается и назначает переводчика
Our dispatcher assigns an interpreter matched to the call and confirms the name to you.
Подключитесь к сеансу
At the booked time, everyone dials in. The interpreter adds a third party if the call needs one, and stays for the booked time.
Что вы получаете
- The name of the interpreter, sent before the call.
- A dial-in number and access code kept in the project, to share with anyone who joins.
- A change to video if the call needs documents on screen, subject to the interpreter's availability.
Каждый файл и каждая сессия защищены NDA и передаются по зашифрованному соединению. Клинические вопросы ведутся по стандартам HIPAA.
Если вам нужны и письменные переводы
If you also need documents translated before the call
Documents cannot be shared on screen during a phone call, so translate the ones in another language and send them to everyone first.
Больницы и клиники
Medical records from clinics abroad, translated and sent to the examiner ahead of the intake call.
Суды и дача показаний
Affidavits and messages from the claimant, translated into English so the adjuster can refer to them by page.
Встречи и переговоры
Financial statements and company records for a business claim, translated before the statement is taken.
Нет в списке? Мы переводим 37 типов документов — от паспортов и банковских выписок до патентов, у каждого своя страница и то же заверение.Все документыЧастые вопросы
Questions from insurers about phone interpreters
Те, которые мы слышим чаще всего, на которые отвечают наши диспетчеры и команды управления проектами.
Не нашли ответ?
01Can the same interpreter take the follow-up call on a claim?
Name the interpreter in the booking notes. We book the service rather than a particular person, so we take the request into account and assign them when they are available.
02How should we prepare a claimant for a call with an interpreter?
Ask the claimant to speak in short parts and pause for the interpreter. Send the number and access code ahead, with the time of the call.
03Does the claimant need a smartphone?
No. A basic phone is enough, because the confirmation lists the number to call and the code to enter.
04Can a workers' compensation hearing be interpreted by phone?
Each state board and each judge decides whether a hearing may be held by phone. Tell us the state, the board and the type of hearing when you book.
05How is a phone call priced?
By the time you book, and the total shows before you pay. Book a little longer than you expect for a recorded statement, because every question and answer is said twice.
06Which languages do you interpret by phone for claims?
70 languages, into and out of English. Tagalog, Portuguese, French, Haitian Creole and Spanish are among the easiest to schedule, and rare languages need more notice.
07Сертифицированы ли ваши устные переводчики {languageOf}?
Да. Для юридических и клинических задач назначаются судебно заверенные и медицински аттестованные устные переводчики {languageOf} — сертификация федеральных судебных переводчиков, реестры судов штатов, CCHI / NBCMI для медицины. Для общественных, образовательных и корпоративных мероприятий мы назначаем профессионально подготовленных переводчиков, соответствующих тематике.
Другие языки
Другие языки for Страховые компании
The same page for each of these languages, with that language's varieties, its register and where it is booked most.
албанскийарабскийбоснийскийболгарскийбирманскийкитайскийхорватскийдарифарсифранцузскийгрузинскийнемецкийгреческийгуджаратигаитянский креольскийивритхиндииндонезийскийитальянскийяпонскийкорейскийпуштупортугальскийпанджабирумынскийрусскийсербскийсомалийскийиспанскийсуахилитагальскийтайскийтурецкийукраинскийурдуузбекскийвьетнамский
Сопутствующие услуги устного перевода
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Закажите переводчика по телефону для вашего следующего claim call.
Tell us the date, the time, the language and the kind of call. We confirm the interpreter's name before it starts.